Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jeff Wyler Springfield Auto Mall
Springfield, OH
2,133 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,133 reviews
December 05, 2008
My experience purchasing my Kia Sportage was very positive. Ben went out of his way to help me find the vehicle that I was interested in and ensured that it was delivered in excellent condition. I w positive. Ben went out of his way to help me find the vehicle that I was interested in and ensured that it was delivered in excellent condition. I will highly recommend Jeff Wyler and specifically Ben to friends and family that are interested in purchasing a vehicle in the future. Thanks for making my purchase a great experience! More
by rheise
Employees Worked With
Ben Webster, Ben Webster
December 04, 2008
Beth Adair from Jeff Wyler's internet sales department did an outstanding job selling me my new Toyota Tacoma. Most of our first interactions were via email,then phone conversations, and finally a test dr did an outstanding job selling me my new Toyota Tacoma. Most of our first interactions were via email,then phone conversations, and finally a test drive and price negatiations. Beth was very professional throughout the process and I never felt she was overly pushy at any time. I am actually thinking about purchasing another vehicle from her within the next couple of months. More
by wmkoehl
Employees Worked With
Beth Adair
December 01, 2008
Jeff Wyler's sales representative, Ben Webster, was prompt at responding to my internet request of a Toyota Higlander vechicle. He was always courteous and prompt in dealing with me. He helped locate prompt at responding to my internet request of a Toyota Higlander vechicle. He was always courteous and prompt in dealing with me. He helped locate a Highlander that I would be satisfied with and help me add to the parts and packages I had requested. More
by massieb
Employees Worked With
Ben Webster, Ben Webster
November 28, 2008
I found myself in a bind when my 2002 Mustang suddenly died. It was a Thursday night and I couldn't contact anyone at my regular dealership. A friend put me in touch with her contact at Jeff Wyler in Sp died. It was a Thursday night and I couldn't contact anyone at my regular dealership. A friend put me in touch with her contact at Jeff Wyler in Springfield, and arrangements were made that night to get my car to their service department 1st thing the next morning. With this car being my only transportation, it was vital that it get back in working condtion as soon as possible. When I arrived, I was greeted by everyone with a smile and enthusiastic "Good morning - how can we help you today!". The service manager immediately took my information and got a technician working on my car straight away. They were able to diagnose the problem very quickly, fixed it, and got me back on the road in a short amount of time. Because of this experience, I will return there to have routine maintenance performed, even though they are not a Ford dealership and are a bit further of a drive. The people, service, and value make it worth the trip there! More
by kriswr1
Employees Worked With
Mike, Mike Davis
November 20, 2008
Unbelievable service understood all my needs and seemed to be more concerned about making sure i was happy than selling the car. Showed me around the dealership and showed a careing and relaxed atmosphere. to be more concerned about making sure i was happy than selling the car. Showed me around the dealership and showed a careing and relaxed atmosphere. i would suggest anyone wanting auto to look up not only Tom Loney but Jeff Wyler Hyundai in springfield More
by jayson
Employees Worked With
tom loney, Tom Loney
November 18, 2008
I have worked with Jeff Wyler Kia before and was very pleased so I had no doubt when I contacted them via the web to purchase a new car I would receive the same great service and I was not disappointed. pleased so I had no doubt when I contacted them via the web to purchase a new car I would receive the same great service and I was not disappointed. It was a great, easy experience.. I thank everyone there for a wonderful experience. Cherie was exceptional. More
by brendag10
Employees Worked With
Cherie Dyer, and several others, cannot remember names but they were great
November 17, 2008
My experience with Jeff Wyler, Springield was a great one.... Cheri Dyer was very help in making my decision to buy from this dealership...she was freindly and very knowledgeable ...service with a smile. one.... Cheri Dyer was very help in making my decision to buy from this dealership...she was freindly and very knowledgeable ...service with a smile...she made is a very personal experience i would buy here again More
by diane williams
Employees Worked With
Cheri Dyer
November 16, 2008
This was, by far, my easiest purchase of a new vehicle. I have purchased seven new vehicles over the past 14 years. We were greeted immediately without pressure and asked to look around. After ten minutes have purchased seven new vehicles over the past 14 years. We were greeted immediately without pressure and asked to look around. After ten minutes Cheri Dyer introduced herself and demonstrated all models with the associated safety features. With minimal price negotiation (there was no need to haggle, they were the most competitive in the area) I purchased a van. I will return to Jeff Wyler. Cheri Dyer was a superb saleswoman. Thank you! More
by cbaker
Employees Worked With
Cheri Dyer at Wyler Springfield
November 11, 2008
I believe that my transaction with Jeff Wyler was the best experience I have had buying a car. Beth Adair was very perfessional and helpful in my choice. It was a fast and efficent method of buying a veh best experience I have had buying a car. Beth Adair was very perfessional and helpful in my choice. It was a fast and efficent method of buying a vehicle. This is the first time I have bought a vehicle from Jeff Wyler, and if I do not have any major issues with the vehicle I will buy another car from this dealership. More
by Tayenviro
Employees Worked With
Beth Adair
November 03, 2008
My husband and I visited the dealer looking for a new commuter car. It took us about three weeks to research and decide on the car we wanted. We decided on a silver 2009 Sonata with "$16,545 plus take an commuter car. It took us about three weeks to research and decide on the car we wanted. We decided on a silver 2009 Sonata with "$16,545 plus take an addt'l $1000 off for military and $500 off for Loyalty" listed on the windshield. After sitting down with Kelly, the salesman, we discussed the price and was told $2000 was Hyundai rebates and the rest was dealer incentive. We asked if we could have the same car and package but in a different color- Kelly told us "yes" it would be no problem. The lot had 62 Sonata's to choose from. We started the paperwork process, and I was return the next day at my lunch hour to sign all the paperwork and choose the color car I wanted. When I showed up the next day- I walked on the lot and selected Willow Gray. The salesman and I returned inside and went to Tony's (the Hyundai sales manager) office... here is where things got ugly! Tony told me he did not have a Sonata on the lot for the price: $16,545. We argued about this for a couple of minutes before I told him I would show him. He walked up to two silver Sonata's and said- "Nope." I pointed to the one I looked at and had test driven. He walked over to it and said, "The price must be a mistake, I can't let you have this car for the price listed." I asked to see his boss and he told me his boss was Jeff Wyler and he has not been around in three to four weeks. Then, Tony said I could have the silver Sonata for the price but no other Sonata for the price. When I asked why, he said, "Because we must have taken possession of the car earlier than the others and that is why we are able to offer the price." I told him,"Then it is worth it for me to call other dealers." He threw up his hands and said, "Do what you want," and walked away. I contacted Voss Hyundai by email when I returned to work- listing the car model, features, and price and told them to contact me only if they could sell me the car I wanted for the price I wanted, in the COLOR I wanted. I got a call ten minutes later! I went to Voss Hyundai after work and completed the paperwork! I am now driving my new Sonata- no thanks to Jeff Wyler Hyundai! More
by mklak
Employees Worked With
Tony (Hyundai Sales Manager), Kelly (Sales), Russ (Sales), Russ Heaton
