Jeff Wyler Springfield Auto Mall

We appreciated the open discussion and the dealer's disclosure of pricing information. The new car sales person, Beth Adair, was timely in contacting us and searched successfully for the car we wanted disclosure of pricing information. The new car sales person, Beth Adair, was timely in contacting us and searched successfully for the car we wanted. In addition, Beth checked the car for options before our acceptance and corrected the omission before turning the car over to us. More

When we were first approached by salesman Mr. J.T. Thomas, I knew we would do business. He was excellent in every way. He showed us our picks, let us test drive, answered our questions, closed the dea Thomas, I knew we would do business. He was excellent in every way. He showed us our picks, let us test drive, answered our questions, closed the deal with personalism and professionalism. He's great. I would definitely recommend him to everyone I know. All the others that worked there also were so nice!!! I left feeling good about the whole day. Thanks, J. T. More

The people at the dealership were helpful and courteous. George and Joe worked to meet my needs and accomodate the price I was after. It was a good truck buying experience. Even filling out all the paperw George and Joe worked to meet my needs and accomodate the price I was after. It was a good truck buying experience. Even filling out all the paperwork was enjoyable, as we visited with Ron Racine. More

Our experience with the dealership was top notch!! Bob Taylor was a pleasure to work with on the purchase of our 2006 Ford Mustang. We did not feel pressured and talked down to as we have experienced in Taylor was a pleasure to work with on the purchase of our 2006 Ford Mustang. We did not feel pressured and talked down to as we have experienced in past vehicle purchases from other dealerships. Melissa in the financing department was also a great help and actually did some digging to find better financing than we thought was available. We would highly recommend this dealership to anyone looking for a vehicle. Brian and Colleen Wingard, Johnstown, Ohio. More

Our experience at Jeff Wyler Toyota in Springfield was simply outstanding! I contacted the dealership by phone after an online search revealed that they had in stock the perfect new Venza for us. We had simply outstanding! I contacted the dealership by phone after an online search revealed that they had in stock the perfect new Venza for us. We had already researched and test driven the vehicle (at another dealership- closer to our home in Cincinnati) where we were ready to buy. Unfortunately, we were unhappy and uncomfortable with the service we were receiving from the sales person we were working with (not following up wehen he said he would, refusing to call me - would only call my husband after repeated requests to contact me directly, didn't check our [excellent] credit to look for a better interest rate, etc.). Upon calling Jeff Wyler Toyota, I was put through to Ken Berry who was terrific in answering my questions about the vehicle and taking down all of my information. He let me know that it would definitely be worth the drive up from Cincinnati and actually had quite a bit of the paperwork ready before we even arrived. When we arrived, Ken was out on a test drive and we were greeted by Scott who brought the car into the service area so we could look it over in a warm dry environment. Scott was terrific in going over the features of the car and made us feel completely at ease at this dealership. After we inspected the vehicle and the dealership guys appraised our trade in, we were turned over to Kenneth for the financing options and I have to say while this is always the part that feels intimidating or uncomfortable, the experience was anything but at Jeff Wyler Toyota. Having spoken to Ken on the phone, they already knew what the numbers were that we were comfortable with and they delivered ... without any negotiations or question. I would, without any hesitation, refer friends, family, neighbors, and strangers to this dealership and would highly recommend Ken, Scott, and Kenneth for their outstanding service and for making buying our new Toyota Venza so enjoyable! More

Eric gives Excellent customer service before , during and Eric gives Excellent customer service before , during and after the sale which is not what I usually get from the dealers I have used in the past. Y Eric gives Excellent customer service before , during and after the sale which is not what I usually get from the dealers I have used in the past. Youve earned a repeat customer and possibly more , we woman talk...to allot of people. Lisa Duvall More

I was an internet sale. I told Cheri what I was looking for in a car. Her response was not "we have one and come on down and see it. Her response was "here is the MSRP, here is the Kia Cash Back, and her for in a car. Her response was not "we have one and come on down and see it. Her response was "here is the MSRP, here is the Kia Cash Back, and here is the internet discount"....it was a good offer. Then, when I stopped by Jeff Wyler, I worked with Ben Webster (Cheri's manager....Cheri was on vacation). I gave him my offer on the car and he accepted it on the spot....no haggling, no talk of finance, no talk of trade-ins. It was a great, smooth transaction. I felt like Ben & Cheri serviced me positively (not like every other Kia dealership I went to in the Central Ohio area). I would recommend this dealership to anyone who is looking for a smooth transation and positive experience. More

I went with the anticipation of buying a new car but thought I would be turned down with the trade in I had. Ken Berry was a great sales person and was very friendly and answered all questions that we h thought I would be turned down with the trade in I had. Ken Berry was a great sales person and was very friendly and answered all questions that we had. Ken also tried his best on the negotiation of price. Ken has been helpful after the sales and is always there for help. The financing went real smooth with Kenneth V. He too was very polite and done his best in getting me the best rate possible with a payment that I could handle. The general manager I believe was Jay Lawrence and he also was a very friendly, and worked his best with the figures that I proceeded with. I rate this dealership as a pleasant experience in buying a new toyota. I would reccomend this dealership to family and friends. I am so happy that I got to purchase a new toyota... More

The knowledge of product, experience in sales and professionalism of the salesman in conjunction with the Wyler philosophy made the purchase of our new vehicle a very enjoyable experience. I highly professionalism of the salesman in conjunction with the Wyler philosophy made the purchase of our new vehicle a very enjoyable experience. I highly recommend visiting this dealership and speaking with Chuck about the purchase of a new vehicle. More

Our experience at Jeff Wyler was professional, courtesy and productive! Russ Heaton offered us an exceptional deal for our used Sienna, accepted our trade-in and delivered his promises! We are pleased with and productive! Russ Heaton offered us an exceptional deal for our used Sienna, accepted our trade-in and delivered his promises! We are pleased with the financing arrangement made possible by Ron Racine, and delighted with our Sienna! We highly recommend working with Russ and/or Ron! We are happy campers and proud Toyota owners! Thanks and blessings, Linda and Rick Butler, Springfield, Ohio More