Jeff Wyler Springfield Auto Mall
Springfield, OH
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This sale began as an internet search for a good price, and ended with the sale of a new Sonata. Beth responded with a phone call and then with two video clips of vehicles that met my paramters. Their pr and ended with the sale of a new Sonata. Beth responded with a phone call and then with two video clips of vehicles that met my paramters. Their price was considerably lower than any other dealer that responded, and Beth was absolutely great to work with. For me to buy a vehicle here meant a 2 hour drive from home, that's how good everything about this transaction was. A local dealer told me that the price quoted was "almost too good to be true" and that if anything turned out funny to come back to him. Nothing was funny, no hidden charges, no hard pressure, no push to upsell on stuff that I didn't want, no bait and switch, no games. The same offer was available for any of the Sonatas that I wanted to look at on the lot. I was treated the way that a customer should be treated. I would not hesitate to recommend this dealership to anyone, and would specifically recommend that they drop Beth an email or a call (badair@wyler.com). I couldn't be happier with the way this transaction went. More
Everyone was great. Answered all questions promptly and satisfactory. If they weren't sure about something they got the answer quickly. We've never bought a brand new vehicle the people at Jeff Wyler mad satisfactory. If they weren't sure about something they got the answer quickly. We've never bought a brand new vehicle the people at Jeff Wyler made it go very smooth Even after the sale they have been attentive and concerned about our needs. They have made sure we were able to keep out car clean by offering the free car wash service which we have used and think its great. More
I bought a Chevy HHR about 10 days ago, and I must say that I am very happy with it. It is a quiet comfortable peppy little car with a great ride. However, it almost didn't happen. I used the Cash f that I am very happy with it. It is a quiet comfortable peppy little car with a great ride. However, it almost didn't happen. I used the Cash for Clunkers program which requires proof of 365 days if continuous registration which for most of us requires the previous year registration along the the current year. When the DMV faxed the document there was a typo indicating that I had registered the clunker the previous year, and that it had expired the year before that, suggeting a negative year of registration. I think the DMV was getting overwhelemed by the clunker program and the 800 number was also overwhelmed. This was on the fourth day of the program and there was all ready talk about running out of money. Without the $4500 I would not have been able to afford the car, and time was running out. Kelly, called the DMV. The distance required went beyond the initial contact to her superviser, then to the next superviser over a duration of about an hour and a half over the phone. In short, Kelly salvaged the deal for the both of us. More
Excellent experience especially in trying to navigate through the "Cash for Clunkers" program and all of the last minute changes that were beyond the dealership's control. Beth's compassion and friendlin through the "Cash for Clunkers" program and all of the last minute changes that were beyond the dealership's control. Beth's compassion and friendliness really made the buying experience much easier. Thanks to Beth for working hard through a difficult program. More
I originally contacted Jeff Wyler's about a Chevy Cobalt. I had a vehicle that qualified for the 'cash for clunkers' gimmick and wanted to get an economy car for daily commuting. I was not looking for anythi I had a vehicle that qualified for the 'cash for clunkers' gimmick and wanted to get an economy car for daily commuting. I was not looking for anything with special options. All I wanted was a car with 4 doors, cruise control, A/C, and a manual transmission. Well, they couldn't get into my price range on a Cobalt, so my salesman, Kelly Kaylor, went walking the lots to find a car that would fit in my budget and would not be tiny car. That is when he found an Elantra that had what I wanted and a lot more. It was a much better deal than the Cobalt. I never set foot on the dealer lot until I had a car picked out and waiting on me! It was so painless. I did all negotiating over the phone and the car was waiting for me at the door when I got there. Kelly had most of the paper work completed when I pulled up. Also, he never once tried to sell me on 'extras' that I didn't want. I went in knowing what I wanted, and came out getting more than I expected at a great price! There was a slight scuff on the front bumper and they set it up so I can bring it in to be buffed out and I'll get a rental car for the time it is in the shop. Kelly made sure to introduce me to the manager before I left and I spent 15 - 20 minutes talking to Rick about Hyundai's and their warranty. Over all, it was a great buying experience. It was simple, fast, and there was never any real 'haggling'. They met my needs just as I saw them, no less and much much more! More
Kelly was informative and very helpful, had answers to all our questions,we will be back! The dealership was clean and had attractive displays, the paperwork was easy and done in a timely manner. Could no all our questions,we will be back! The dealership was clean and had attractive displays, the paperwork was easy and done in a timely manner. Could not have been happier with our experience. Will recommend Kelly to all our friends! More
I had purchased a Chevrolet from Jeff Wyler 6 years ago. I felt comfortable then with my salesman but I knew he had left. I went there and was greeted by Mr. Kelly Kaylor and immediately felt at ease with I felt comfortable then with my salesman but I knew he had left. I went there and was greeted by Mr. Kelly Kaylor and immediately felt at ease with him. He helped my wife and I look at different cars and was very knowledgeable and courteous. At no time did we feel pressured to buy a car from Jeff Wyler. We felt so comfortable with Kelly that we bought 2 new cars from him! He helped us before and after the sale. We would definitely recommend Kelly Kaylor and Jeff Wyler to all of our friends and when it’s time to look at new cars again, we are going to see Kelly first! More
Mr Kaylor went above and beyond to find us a vehicle we could afford. Even going so far as to come in on his day off to sell us the car. The only negative aspect of this car purchase was Mr. Kaylor hitting could afford. Even going so far as to come in on his day off to sell us the car. The only negative aspect of this car purchase was Mr. Kaylor hitting on Mrs. Dunlap. While we would most definitely recommend Jeff Wyler of Springfield to anyone looking to buy a new car, we would suggest that they take the fact that Mr Kaylor waited until Mr. Dunlap was out of the room and hit on Mrs. Dunlap into consideration when choosing a salesman. More
A fantasic experience! This was the first time I had ever special ordered a car. Mr. Mougey was so very helpful. He explained exactly what the "options" provided and helped me to make sure I got exact ever special ordered a car. Mr. Mougey was so very helpful. He explained exactly what the "options" provided and helped me to make sure I got exactly the car I wanted. This is by far and away the best dealer in Clark County. More
Kelly was extremely helpful throughout the entirety of the model selection and finance process. In a span of approximately two days he was prompt in answering questions either in person of by phone; hone the model selection and finance process. In a span of approximately two days he was prompt in answering questions either in person of by phone; honest in all his responses. Despite an obvious overwhelming volume of customers during the cash for clunkers program, Kelly was still able to maintain his attention to detail. When it came time to close the deal, Kelly and the F & I Manager, Ken Vannorsdall remained at the dealership well after closing time to accomodate the schedules of my family members involved in this deal. Both gentleman are a fine reflection of the Jeff Wyler dealership in Springfield, Ohio. Both are highly recommended to anyone considering a new vehicle. More