Jeff Wyler Springfield Auto Mall

Took my Toyota Crown to Jeff Wyler Toyota in Springfield Ohio To get second key programmed Also had vibration in front of car at around 70 mph key went ok But they said they could not duplicate vibration M Ohio To get second key programmed Also had vibration in front of car at around 70 mph key went ok But they said they could not duplicate vibration My wife and I both have driven and felt vibration I was told nothing they could do I asked the to check front tires to make sure the were balanced correctly I was told flat out No Because the mechanic couldn’t duplicate it I Asked to have Mechanic go for a ride with me Was told he already drove it No I asked service advisor to go for ride with me She told me it wouldn’t matter if she felt vibration or not mechanic didn’t After returning home called service manager for some help Of course not in left message No return call My wife and I drive this car every day sometimes you need to listen to people that drive the car all the time and not mechanic that drove it for 2 minutes This car has 600 miles on it and they don’t care I wasn’t asking for a major repair Just a normal and simple starting point check to see if front tires are in balance a 20 minute job I know I will not hear a response from this So I will call Toyota to see what next step is $50 k for a car and they won’t 20 minutes to see if tires need balanced Very poor customer service very poor attitude and no response from service manager would like to be contacted to get a resolution to this problem More

Great service. Bobby Komisarski took care of me & was very helpful. Waited for my car & it didn't take very long. Bobby Komisarski took care of me & was very helpful. Waited for my car & it didn't take very long. More

Great service every single time. Cassandra and the team take great care of me and my truck each time I come in! Cassandra and the team take great care of me and my truck each time I come in! More

Had oil changed, left with no oil, car was scarped, and none of my fluids were topped off. I was only offered a free oil change for my troubles. REALLY? They told me I had an oil leak, had a second opinion none of my fluids were topped off. I was only offered a free oil change for my troubles. REALLY? They told me I had an oil leak, had a second opinion, I had NO OIL LEAK at all. They broke one of my lug nut during attempted tire rotation, and basically gave me a shoulder shrug for that as well. More

Great Experience, Thomas was a great sales person and listen to my every needs and left out with a brand new Camry listen to my every needs and left out with a brand new Camry More

Since Ken Stapler has been my Go to Service man I feel that things get done that things get done More

Great customer service and they were quick with the scheduled oil change and maintenance for my car. scheduled oil change and maintenance for my car. More

Excellent service! Great communication about car availability and setting an Appointment. Prompt service upon arrival. Friendly and knowledgeable, made car buying easy! Great communication about car availability and setting an Appointment. Prompt service upon arrival. Friendly and knowledgeable, made car buying easy! Highly recommend! Love my grand Highlander. Beautiful car, rides great and large enough for our family of 5. More

They have very good customer service. I would recommend them to anyone who has asked me where I got my vehicle from. I would recommend them to anyone who has asked me where I got my vehicle from. More

Great overall experience. Reached out to them online and they answered all my questions. No run around told them what I needed as down payment and what ballpark as monthly pa Reached out to them online and they answered all my questions. No run around told them what I needed as down payment and what ballpark as monthly payment and they made it happen. My salesman Logan Marker did a great job knowledgeable and not pushy but eager to get deal done! More