Jeff Wyler Springfield Auto Mall

Since Ken Stapler has been my Go to Service man I feel that things get done that things get done More

Great customer service and they were quick with the scheduled oil change and maintenance for my car. scheduled oil change and maintenance for my car. More

Excellent service! Great communication about car availability and setting an Appointment. Prompt service upon arrival. Friendly and knowledgeable, made car buying easy! Great communication about car availability and setting an Appointment. Prompt service upon arrival. Friendly and knowledgeable, made car buying easy! Highly recommend! Love my grand Highlander. Beautiful car, rides great and large enough for our family of 5. More

They have very good customer service. I would recommend them to anyone who has asked me where I got my vehicle from. I would recommend them to anyone who has asked me where I got my vehicle from. More

Great overall experience. Reached out to them online and they answered all my questions. No run around told them what I needed as down payment and what ballpark as monthly pa Reached out to them online and they answered all my questions. No run around told them what I needed as down payment and what ballpark as monthly payment and they made it happen. My salesman Logan Marker did a great job knowledgeable and not pushy but eager to get deal done! More

No follow through on promises. VERY lacking in communication! When questioned & as not what was listed was told that’s $ to get you in door VERY lacking in communication! When questioned & as not what was listed was told that’s $ to get you in door More

Jon and Grady blessing did an amazing job worked for 2 days strait and and didn’t stop until they put me in my dream truck was like magic days strait and and didn’t stop until they put me in my dream truck was like magic More

The service department was very quick, friendly, and efficient! I will be returning in the future! efficient! I will be returning in the future! More

I have always received excellent customer service and vehicle service in the seventeen plus years I have been comming to this location. vehicle service in the seventeen plus years I have been comming to this location. More

Purchased a used car from them about 3 mo. ago. The car was showing a small leak on garage floor. Thought at first it was a/c. But after not using ac, the leak was still there. Took in to ago. The car was showing a small leak on garage floor. Thought at first it was a/c. But after not using ac, the leak was still there. Took in to service and they said it was transmission pan leak and gaskets and that car was sold "as is". I found papers that said I had 6 mo. warranty. So then they said it wouldn't cover the exterior gasket. . Kept asking if I hit something, which I did not. Wanted to charge me 1500 for service. After complaining, they said they would split charge with me. The car has been there 6 days and is still not fixed. They kept saying it would be ready the "next day" but never was and they never called me. I had to keep calling them. They have been so unhelpful and I am still not sure what is taking so long. I had called salesman and manager and left msgs. The salesman finally called back, but didn't have any answers. The manager never returned my call. They didn't have any loaner till today and said I could have it for one day. I have told them I needed to go out of state to take take of health issures with my 98 yr old mom. So now they said I couldn't drive out of state. I am so frustrated with them, I could scream. And to begin with they charged me $852.00 for the cash price. Even though I had the ad with the sale price of car, they changed it on papers. And they can't explain why. More