Jeff Wyler Springfield Auto Mall
Springfield, OH
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Good service. I was there on a factory recall for my Sedona van. One item was not fixed which, strangely enough, went bad the last time I had service done at this dealer. Whether or not it was coincide Sedona van. One item was not fixed which, strangely enough, went bad the last time I had service done at this dealer. Whether or not it was coincidental, I do not know. The part was not in stock so it had to be ordered. I was not told how long the service would be on fixing the recall. Overall, my service experiences at this deal have been excellent. More
so far i have not had a bad visit to the dealership. i have purchased many cars and trucks from this dealership and never talked to a unfriendly person or had a bad visit to the body shop or service depar have purchased many cars and trucks from this dealership and never talked to a unfriendly person or had a bad visit to the body shop or service department. all the people i have talked to or purchased a vehicle from are very experienced in thier fields and that means a lot More
Everyone was cooperative and responsive to my needs and requests...they do a great job....Jeff always goes the extra mile! Staff is courteous, friendly and interested in finding exactly what you want in a requests...they do a great job....Jeff always goes the extra mile! Staff is courteous, friendly and interested in finding exactly what you want in a car. I would recommend them to anyone. Keep up the good work! More
My family has delt with Gary Bowman for many years for the purchasing of automobiles. Gary has alwasy been very friendly, HONEST and professional when dealing with us. He has helped us by looking for disc the purchasing of automobiles. Gary has alwasy been very friendly, HONEST and professional when dealing with us. He has helped us by looking for discounts or rebates that are offered for the car that we have wanted and has always kept us in the price range we were looking in and not trying to sell us something we couldn't afford. If all sales people were as HONEST and had the intergrity that Gary has there would be a lot more sales and a lot less repo's. More
Appointment was scheduled quickly and at our convenience- Needed work was explained clearly both for the problem experienced and needed service updates- work was completed promptly and we were notified quick Needed work was explained clearly both for the problem experienced and needed service updates- work was completed promptly and we were notified quickly to confirm sevice- Car was even cleaned- thanks More
This was my first time at buying a car over the internet and it worked out great. The information that was available on line was of great help and when contacting Russ any questions I had were answered righ and it worked out great. The information that was available on line was of great help and when contacting Russ any questions I had were answered right away. We got lucky cause we found a newer car than we had hoped to get for about the same payments that we had planned. Great overall buying experience and I know we'll be back next time we're looking for a car. More
This is the third vehicle we have bought through Jeff Wyler Springfield Auto Mall. We trust them to be fair and honest. I really appreciate their helpfulness when I'm deciding which vehicle to purchase Wyler Springfield Auto Mall. We trust them to be fair and honest. I really appreciate their helpfulness when I'm deciding which vehicle to purchase. We will definitely continue to be loyal customers. More
Mr. Webster answered our email questions very promptly and accurately. Everything that he promised was delivered. During our face to face meetings Ben was always friendly and never wasted our time. He and accurately. Everything that he promised was delivered. During our face to face meetings Ben was always friendly and never wasted our time. He offered information to improve our understanding of the available financial options, but was never overbearing in his demeanor. We appreciated being treated in a professional manner and will highly recommend this dealer to others. Best regards, Steve Heckman and Elwood Dobyns More
Once again I have dealt with The Master, Steve Mougey, no relation to Bobby! (inside joke between Steve and I. If you've seen "The Waterboy" you'll understand!) I go in, I express what I am thinking of doing relation to Bobby! (inside joke between Steve and I. If you've seen "The Waterboy" you'll understand!) I go in, I express what I am thinking of doing, then he does his best to get me info without hesitation. He knows up front I've done my research, and have checked out the other dealers in the area for their "deals". Yet there is no pressure, no gimmicks, no "you gotta buy today or you're an idiot and will lose out on the deal of the century" attitude. In short, you'll get treated with respect! I got good dollar for my trade-in, and effort was made to get me as much off the new truck as possible. Could I have gotten a little more? Sure, I think so. That's why I gave "Good" on the price rating. But having a business myself I realize they are not in business to break even or lose money just to make me happy. I feel a genuine effort was made, and we all came out feeling good about it. I'm satisfied it was a fair deal for us both. My rating should actuall be "Good Plus!" Just on the verge of "Great!" I don't think I would have bought around 10 vehicles or so from this guy, both personal and business, over the last 14 years if I felt I was getting taken advantage of. Bottom line is, as long as I continue to get treated this way, I will be back! More
This dealership was very easy to work with and was completely through. There was not one question that wasn't answered. We were given a tour of every part of the operation and explained what and how completely through. There was not one question that wasn't answered. We were given a tour of every part of the operation and explained what and how anything that could occur to our new vehicle, would be taken care of. It was a joy working with Don and also meeting his supervisor and his discussion on their team handling any and all issues. Thank you. More