Jeff Wyler Springfield Auto Mall

Chevy Service Jeff Wyler Chevy Service always goes above and beyond. However, on this visit they exceeded even that. I had an appointment scheduled then needed to c Jeff Wyler Chevy Service always goes above and beyond. However, on this visit they exceeded even that. I had an appointment scheduled then needed to cancel because of a meeting. The meeting ended up over earlier than expected. I stopped in to see if I could still get in. Suspension was making a noise. They took me in right away! To make a long story shorter, a right front wheel bearing was out. The Service Department got the part installed right away and allowed me to get back on the road. I service and repair life saving medical equipment and having a reliable vehicle is critical. Thanks to the service department my 2012 Sonic Hatch has over 228,000 on it. I bought it new. Thank you all. More

Fast, professional service The service involved ordering and installing a tire--on short notice--to replace one destroyed by a road hazard. Rachel and the Toyota Service technic The service involved ordering and installing a tire--on short notice--to replace one destroyed by a road hazard. Rachel and the Toyota Service technician go this done, plus an alignment check, in less than an hour. More

Excellent service Everyone is friendly and professional they listen while i explain what going on with my vehicle i was given an estimate for my approval before they s Everyone is friendly and professional they listen while i explain what going on with my vehicle i was given an estimate for my approval before they started servicing my car More

Plain rude Rude,short, not very informative. Had no clue why I was there and made an appointment. GM even called to make the appointment to have my truck looked Rude,short, not very informative. Had no clue why I was there and made an appointment. GM even called to make the appointment to have my truck looked at.. service dept is ran terrible and I myself is a service manager for a larger heavy equipment manufacturer. More

Friendliest I worked with Big 'A'. Andy was super friendly and very helpful. The negotiation process was simple and EVERYONE on staff receptive and attentive. Bes I worked with Big 'A'. Andy was super friendly and very helpful. The negotiation process was simple and EVERYONE on staff receptive and attentive. Best experience I've had going through this process. More

Excellent Service . I was keep informed of the progress of repairs every step of the way. They did a wonderful job repairing my car. I definitely will return there f . I was keep informed of the progress of repairs every step of the way. They did a wonderful job repairing my car. I definitely will return there for any future needed repairs. More

Recall repair After receiving letter from GM, I got an appointment right away at Jeff Wyler service dept. as they had all parts in stock for the recall repair. Sin After receiving letter from GM, I got an appointment right away at Jeff Wyler service dept. as they had all parts in stock for the recall repair. Since it would take a few hours, he et me up with a shuttle ride home and also back to pick up my car. Shuttle driver was pleasant and prompt, repairs were done as promised and there was no charge to me. More

Treated rudely and overcharged made an appointment with the service center at this dealership to bring in my 2015 Chevy Malibu for a left front wheel bearing. Upon my arrival I was made an appointment with the service center at this dealership to bring in my 2015 Chevy Malibu for a left front wheel bearing. Upon my arrival I was informed that they would have to run a diagnostic to ensure that that's what it was. Dealership ran their diagnostic apparently checking everything else including back brakes wheel alignment Etc to come back and tell me that I was correct in the first place and it was a left front wheel bearing and they wanted $105 plus tax for this service. Was then quoted a price of almost $500 to repair this in addition to the hundred and some dollars I had already spent for them to look at what I already knew was wrong with the car. This price is approximately $200 more than any other place wants to do the repair and the gentleman named Jeff in the service department was very rude And the gentleman named Jeff in the service department was very rude. I would and will never frequent this dealership again as I think they are a bunch of con artist More