Jeff Wyler Springfield Auto Mall

Tom was great to work with, he went out of his way to find the car we wanted. When we went to pick up the car Tom was unavailable so we worked with Doug Robbins- he was amazing. He took the time to show find the car we wanted. When we went to pick up the car Tom was unavailable so we worked with Doug Robbins- he was amazing. He took the time to show us every feature of the car and answered all the questions we had. Doug was vey knowledgeable about our car and we really appreciated the time he spent with us. More

We have used this dealership for years. We like the location just to walk the lot and kick some tires around, also to see the new vehicles coming out as there are a lot of vehicles to choose from. The location just to walk the lot and kick some tires around, also to see the new vehicles coming out as there are a lot of vehicles to choose from. The sales personnel are great. Keep up the great work! More

Roger Lewis was always very polite and I was always sure, that he will find the best solution for me to find my vehicel. it was not easy, since my charger 2011 just started to be produced. the information w that he will find the best solution for me to find my vehicel. it was not easy, since my charger 2011 just started to be produced. the information was provided to me was up to date and very reliable. the service with the free carwash livetime of the car is a great idea, so I will not loose contact to the daelership. More

Working with Ben was easy and comfortable. Doug presented Working with Ben was easy and comfortable. Doug presented and explained the futures of the few cars we test drive. Really helped with the decision on Working with Ben was easy and comfortable. Doug presented and explained the futures of the few cars we test drive. Really helped with the decision on the care we picked. When we went to fill out paper for our loan it was quick and easy. Over all experience was one of my best with a purchase of a new care. More

It took 2 days to receive notification back regarding an online appt. made for an oil change. I lucked out and got the e-mail that morning before leaving. I got the e-mail at 9am and the appt was for 1pm online appt. made for an oil change. I lucked out and got the e-mail that morning before leaving. I got the e-mail at 9am and the appt was for 1pm that same day. Never did get a phone call. The employees are all quite friendly and I have never had a problem, but I won't be booking online anymore. I do wish the confirmation e-mail would have reminded me what time the appt was for. It just said your appt is confirmed and the date. I also found it curious that the e-mail I got for dealer feedback stated "if you were 100$ satisfied, please take the time to rate your experience". LOL More

In Customer service, we were treated with respect the entire time we were there. They allowed us to browse the lot without any pressure. Under Friendliness, every employee there treated us like family. entire time we were there. They allowed us to browse the lot without any pressure. Under Friendliness, every employee there treated us like family. Under Overall Experience, I graded this as great, as every aspect including the finance department were professional and very friendly. The price was negotiated and fit our budget. I have been purchasing cars for a long time and this has been by far the best experience. More

Total experience was excellent, sales team bent over backwards to make a sell. I will send my friend and family to shop for a new or used car at Jeff Wylers in the future. All i can say is shop around i backwards to make a sell. I will send my friend and family to shop for a new or used car at Jeff Wylers in the future. All i can say is shop around if you have a trade in they beat other dealers on my trade by several thousand dollars. Thanks again Tony and Scott at Toyota ( Jeff Wylers).My wife loves her new RAV4 Limited. More

I had specific needs, and Jeff Coburn (the sales representative) meet those requirements in the straight forward fashion which I prefer. My family has bought cars from Jeff before. He has always b representative) meet those requirements in the straight forward fashion which I prefer. My family has bought cars from Jeff before. He has always been sure to present the wide range of options available and then quickly narrow the search based upon our choices. We appreciate his knowledge, efficiency, and friendliness. More

Best new car sales experience since I have buying cars (about 50 years). Dale was very helpful in trying to meet all of our needs & offered many options with different models and had an answer for all of (about 50 years). Dale was very helpful in trying to meet all of our needs & offered many options with different models and had an answer for all of our questions. If future service proves to be as good as the sales experience I will be well pleased. More

I went in for a 7500 mile service on my new Kia. It was first come first serve Saturday. No problem dropping off, very reasonable wait time, and the dealership was grilling out free brats and potato salad first come first serve Saturday. No problem dropping off, very reasonable wait time, and the dealership was grilling out free brats and potato salad for customers. All went smooth and painless. More