Jeff Wyler Springfield Auto Mall

It took 2 days to receive notification back regarding an online appt. made for an oil change. I lucked out and got the e-mail that morning before leaving. I got the e-mail at 9am and the appt was for 1pm online appt. made for an oil change. I lucked out and got the e-mail that morning before leaving. I got the e-mail at 9am and the appt was for 1pm that same day. Never did get a phone call. The employees are all quite friendly and I have never had a problem, but I won't be booking online anymore. I do wish the confirmation e-mail would have reminded me what time the appt was for. It just said your appt is confirmed and the date. I also found it curious that the e-mail I got for dealer feedback stated "if you were 100$ satisfied, please take the time to rate your experience". LOL More

In Customer service, we were treated with respect the entire time we were there. They allowed us to browse the lot without any pressure. Under Friendliness, every employee there treated us like family. entire time we were there. They allowed us to browse the lot without any pressure. Under Friendliness, every employee there treated us like family. Under Overall Experience, I graded this as great, as every aspect including the finance department were professional and very friendly. The price was negotiated and fit our budget. I have been purchasing cars for a long time and this has been by far the best experience. More

Total experience was excellent, sales team bent over backwards to make a sell. I will send my friend and family to shop for a new or used car at Jeff Wylers in the future. All i can say is shop around i backwards to make a sell. I will send my friend and family to shop for a new or used car at Jeff Wylers in the future. All i can say is shop around if you have a trade in they beat other dealers on my trade by several thousand dollars. Thanks again Tony and Scott at Toyota ( Jeff Wylers).My wife loves her new RAV4 Limited. More

I had specific needs, and Jeff Coburn (the sales representative) meet those requirements in the straight forward fashion which I prefer. My family has bought cars from Jeff before. He has always b representative) meet those requirements in the straight forward fashion which I prefer. My family has bought cars from Jeff before. He has always been sure to present the wide range of options available and then quickly narrow the search based upon our choices. We appreciate his knowledge, efficiency, and friendliness. More

Best new car sales experience since I have buying cars (about 50 years). Dale was very helpful in trying to meet all of our needs & offered many options with different models and had an answer for all of (about 50 years). Dale was very helpful in trying to meet all of our needs & offered many options with different models and had an answer for all of our questions. If future service proves to be as good as the sales experience I will be well pleased. More

I went in for a 7500 mile service on my new Kia. It was first come first serve Saturday. No problem dropping off, very reasonable wait time, and the dealership was grilling out free brats and potato salad first come first serve Saturday. No problem dropping off, very reasonable wait time, and the dealership was grilling out free brats and potato salad for customers. All went smooth and painless. More

Ken is a very personable man and always takes good care of us in a friendly and expediant manor. He is right on top of things the minute we drive in and we rarely have to wait longer than an hour for the w of us in a friendly and expediant manor. He is right on top of things the minute we drive in and we rarely have to wait longer than an hour for the work to be completed. Unless of course that is a milage servic check up which he tells us in advance about how long it will take. He is to be commended on his manorism with his customers. We are very pleased with him David and Janie Pinkerman More

great service. took care of me when I entered. did not take too long to do the work. took my coupon which came in the mail. They should have asked if I wanted tires rotated - I might have said yes (I fo take too long to do the work. took my coupon which came in the mail. They should have asked if I wanted tires rotated - I might have said yes (I forgot to request it). xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx More

I decided to visit Jeff Wyler Springfield Auto Mall after seeing an ad in the Skywriter paper from Wright-Patterson Air Force Base. Upon contacting the dealer, I was forwarded to AJ to inquire about their a seeing an ad in the Skywriter paper from Wright-Patterson Air Force Base. Upon contacting the dealer, I was forwarded to AJ to inquire about their advertised rate on a zero-down lease on the 2011 Hyundai Sonata. I pleased to learn that the price in the ad was, in fact, the price I would receive and they had plenty of models on the lot for me to check out. When I arrived at the dealer and asked for AJ, I was pleased to be introduced to a young, energetic gentlemen who presented himself as very professional. From the moment I sat down to talk with AJ about my decision, I was impressed with his knowledge of the Hyundai Sonata and its benefits, as well as the financing options available through the dealer. AJ was even kind enough to sit and chat with me while I was waiting for my turn with the finance officer as the dealer was experiencing a large volume of customers due to their promotions. Overall, I was very satisified with my experience at Jeff Wyler and with AJ and would recommend both the dealer at my consultant to my friends and family who would be in the market for a new/used vehicle. More

Overall great experience, it was a rainy day and Duke started us out by having the car we looking at in service center so we would not get wet, the little extras add up. We never had a moment where we wa started us out by having the car we looking at in service center so we would not get wet, the little extras add up. We never had a moment where we wanted to leave. The staff is friendly and super easy to work with. I would recommend Jeff Wyler Kia to everyone and make sure you ask for Duke! More