Jeff Wyler Springfield Auto Mall
Springfield, OH
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We came to Wylers to look at the Sonata and when we found one that had possibilities we went inside. There we met A.J Castle, very young, very enthusiastice but very intelligent young man. He knew his produc one that had possibilities we went inside. There we met A.J Castle, very young, very enthusiastice but very intelligent young man. He knew his product. He listened to our comments and questions and gave us the information we needed to make our decesion to purchase A Hyndai Sonata. A.J. Castle is a very customer oriented individual, a breath of fresh air. Sometimes a business, any business can forget the importance of the customer. At Wyler's they haven't forgotten, we have found the employees to be very helpful and apreciative of our role as a customer. We have always gotten the best service at Wyler's, that's why we keep comming back. Good service is as important to me as the sale and can influence where I buy. A.J is truely an asset to Wyler's, I would recommend him to my friends and relatives when they are in the market to purchase an automobile. Thanks so much A.J. Will and Judie More
Phil was a pleasure to work with. He got in contact with me quickly to help me secure the Elantra I was looking for. He even sent me a video tour of it since they didn't have all the paperwork in their comp me quickly to help me secure the Elantra I was looking for. He even sent me a video tour of it since they didn't have all the paperwork in their computer system on it since it was so new. He was willing to hold the car for me for a couple of days until I could come in to check it out. He had everything ready for me when I came in to check out the car and made the purchase process go very smoothly. I was also pleased that the dealership did a little "digging" to find me even a slightly better finance rate since I was making a sizeable downpayment. Overall, it was a great experience dealing with Phil Beach and Jeff Wyler Hyundai. Sincerely, Dave Anspach More
Thank you for all your help! I had never contacted a dealer on line before. Was very leery at first, but glad that I did! Phil was on the ball and understood what I needed. When he contacted me he was v dealer on line before. Was very leery at first, but glad that I did! Phil was on the ball and understood what I needed. When he contacted me he was very friendly and polite. If I had to do this all over again, I would in a heartbeat! More
Exceptional customer service during the sales process. Doug also explains what steps are being taken during the sales process. Doug had sold my daughter a new vehicle and treated her with great respect an Doug also explains what steps are being taken during the sales process. Doug had sold my daughter a new vehicle and treated her with great respect and I was going to deal with him as a result of that transaction. More
Was interested in a Kia Soul..Eric Powell was wonderful to work with, he explained everything and made this purchase very easy, would recommend Jeff Wyler highly.We have gotten all of our cars/trucks throu to work with, he explained everything and made this purchase very easy, would recommend Jeff Wyler highly.We have gotten all of our cars/trucks through Jeff Wyler. We have been very happy with all of our automobiles. More
Great job very personable Did what they said they where Great job very personable Did what they said they where going to do. Called in a timely manner and quickly ordered parts that were needed. Took time Great job very personable Did what they said they where going to do. Called in a timely manner and quickly ordered parts that were needed. Took time to explain what they were doing and why and made sure I understood what was going on. Happy so far with service dept More
I came into the dealership with a specific price point, and as a result, I was expecting to purchase less vehicle than I would have liked. Eric listened to my story, showed me several vehicles, and he real and as a result, I was expecting to purchase less vehicle than I would have liked. Eric listened to my story, showed me several vehicles, and he really worked to find me car for my money. Then he worked with Melissa in the finance department, and together they got me into much more car than I expected within my price range. This is my second Kia from Jeff Wyler, my first time with Eric, but I will definitely be back for my next purchase. More
I called the service department the same day that I wanted to get in to have work done. There was no problem with the time I wanted. The car was taken in right away to have the work done and the work wanted to get in to have work done. There was no problem with the time I wanted. The car was taken in right away to have the work done and the work was done in a very timely manner. Personnel could not have been nicer. I would definitely go back and I would recommend this dealership to others. Service to a vehicle is really more important to me than sales. More
My experience with Jeff Wyler was wonderful. Phil Beach was very aggressive as far as putting me in the vehicle of my choice. As long as Jeff Wyler remains I will only do my car buying business here. Jeff was very aggressive as far as putting me in the vehicle of my choice. As long as Jeff Wyler remains I will only do my car buying business here. Jeff Wyler is a one stop shop when it comes to servicing your vehicle. I can honestly say,"I received a deal close to home." More
Ben Webster and the dealership were attentive and very responsive from the get go. I had tried to get quotes from other dealerships and either got no response or a very lukewarm response at best. Ben gave responsive from the get go. I had tried to get quotes from other dealerships and either got no response or a very lukewarm response at best. Ben gave us a quote for a lease immediately upon our request. The visit to the dealership was painless. I felt no pressure at any time. Ben is very personable and put my wife and I at ease as soon as we met him. There were no last minute gotcha's .... The quote we received was the final deal. More