Jeff Wyler Springfield Auto Mall

This was the first new truck I have ever bought and am glad I gave Steve Mougey the chance at my business. I had shopped around at other dealers that insulted me with the trade in offer for my old truck. glad I gave Steve Mougey the chance at my business. I had shopped around at other dealers that insulted me with the trade in offer for my old truck. Steve let me take the truck I bought on a test drive and encouraged me to pull my trailer with it to give it a real world test. I was never pressured into buying anything from Steve like may be experienced from other salesmen. I hope that I have the opportunity to buy many more trucks from Steve in years to come. More

Great experience and very friendly people to work with. I highly recommend this dealership. I would buy from them again. A pleasure to work with. highly recommend this dealership. I would buy from them again. A pleasure to work with. More

my car buying experience with jeff wyler auto mall and his sales staff was positively memorable and one i would highly recommend to others. jeff wyler's sales staff went above and beyond the descripti his sales staff was positively memorable and one i would highly recommend to others. jeff wyler's sales staff went above and beyond the description of "great" in the customer service and friendliness catagories. all the staff that i encountered was extremely helpful, courteous, and exhibited very customer friendly personalities. my car buying experience was completely stress free and i could tell that the sales staff really enjoyed being able to provide such an atmosphere for me, as a customer. in addition, i was also able to get the car that i was looking at, in the price range that i wanted. jeff wyler's sales staff met all the needs that i was anticipating would need met. thank you for a most excellent car buying experience, kendle caputo More

Brought in vehicle for an oil change and tire rotation. Tracy and TJ found some safety concerns with the tires and front end that I had no idea about. Much appreciated! Always bring my vehicle to them for Tracy and TJ found some safety concerns with the tires and front end that I had no idea about. Much appreciated! Always bring my vehicle to them for service. I recommend them! More

Jeff Wyler Service performed 3000 mile oil change and did Jeff Wyler Service performed 3000 mile oil change and did a menu of checks and topped off all fluid levels. I noticed that my vehicle was running r Jeff Wyler Service performed 3000 mile oil change and did a menu of checks and topped off all fluid levels. I noticed that my vehicle was running running as smooth as the day that received it upon driving away from the dealership. While waiting for the service to be done the waiting area had vending machines and free hot coffee. Staff were walking through and I was greeted by several staff members. When the service was completed the documentation of the the service completed along with the bill was personally presented by service personnel with the announcement that the service on my car was completed and I was escorted to the cashier. He departed with a handshake. The cashier was very pleasant and upon receiving payment answered my question about where I would find my car parked. I found my car locked and waiting for me immediately north outside of the entryway doors. I then proceeded to the car wash and emerged clean and road worthy. Staff at Jeff Wyler are not sedentary. These men and women walk and circulate throughout the dealership and function much like a large family that is joyful engaged and full of purpose. I have been to many dealerships and this has been the best of them all. More

Ben was quick to call back with the price and was very informative about the car. We were able to purchase the car we wanted in a very short time. informative about the car. We were able to purchase the car we wanted in a very short time. More

My experience with Jeff Wyler, Springfield was excellent. I was unable to get a local dealer to look for a specific car. He wanted to sell me what was on the lot. I searched the internet and Ben responded I was unable to get a local dealer to look for a specific car. He wanted to sell me what was on the lot. I searched the internet and Ben responded to my request immediately. The next day I received a note from Phil Beach expressing a desire to work with me. He said he would search for the car I was looking for and was sure he could find it. I a short time Phil was back to me with a quote and a located car. Springfield is 70 miles away but because of the willingness of Phil to go the extra mile to get the car I wanted, I was more than happy to travel the distance to work with him. Phil went the extra mile for me. He was able to meet my price point and did everything he could to see that I was satisfied. I appreciate all that was done and will recomend Jeff Wyler and Phil Beach to family and friends in that area. I also intend to bring the car back to check out your service department when possible and have Phil wash my car. Thanks for one of the best experiences I have ever had in making a car purchase. Boyd Oliver, Ashville, Ohio proud owner of a 2011 Sonata. More

This was the best experience yet at Wyler's, as we are previous customers. Jeremiah was polite, professional and fun to talk to. He's a gem! previous customers. Jeremiah was polite, professional and fun to talk to. He's a gem! More

I made contact with Phil through the internet link. He was immediately responsive and great to work with. We were able to meet and close the sale within that same morning. I would give Phil the rating o was immediately responsive and great to work with. We were able to meet and close the sale within that same morning. I would give Phil the rating of 5 - Great in Customer Service, Quality of Work and Friendliness. He provided all information I needed and was comfortable to deal with, even had the car I wanted unloaded and prepped so that I could test drive it upon my arrival a short time after our initial contact. Overall Experience falls to 1 - Very Bad when we go to the next afternoon, when my husband and I arrived to take delivery of the car. Phil had even come in on his day off. We were scheduled for 4:30pm, and came with a cashier's check for the full purchase price of the car. After briefly meeting with Phil, we did not get to see one of the Finance Managers until 6:45pm. To be kept waiting this long was rude, frustrating, and destroyed all of the fun and excitement of getting a new car. We've heard since that dealership finance folks make a percentage on deals that are financed, so they really don't like to do cash deals. Money is money to the dealership as a whole and to the salesperson, but not the finance guys; however they have no right to spoil the buying experience for any customer. This in turn tarnishes the reputation of the salesperson through no fault of their own. We hope that this issue will be addressed within your organization, and that no other buyer has to experience what we did last night. Clyde and Becky Heddings More

The experience I had at Jeff Wyler was excellent. I would recommend this car dealership and the expert salesmanship of Dale Eggenschwiller to anyone looking for a new KIA or other vehicle. He made buying my recommend this car dealership and the expert salesmanship of Dale Eggenschwiller to anyone looking for a new KIA or other vehicle. He made buying my new car easy and fast. More