
Jeff Wyler Springfield Auto Mall
Springfield, OH
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If they say its only going to take X amount of days...plan longer. They do good work but they dont have it finished in the time frame they promised. They also forgot to put one of the two screws days...plan longer. They do good work but they dont have it finished in the time frame they promised. They also forgot to put one of the two screws back on my mud flap. The other one was only screwed in half way. The kept my car longer than what I was told making getting to and from work a challenge and still managed to leave things unfinished when it was done. I scheduled it to be done while on vacation so I wouldnt need my car. still didnt have it done when I returned. All I had getting fixed was scratches from a tree that brushed my back fender during a wind storm. Its not like I was involved on an accident where they wait on parts to be delivered. In the end the car was fixed but took more time and effort than what should have been needed on my part. More
From the buying experience, to the service I received after the sale, all was great. Love my new cruze, thanks for the help and for caring what kind of service you deliver. after the sale, all was great. Love my new cruze, thanks for the help and for caring what kind of service you deliver. More
This has been the best car buying experience I have ever had! The professionalism and friendliness of the employee's was exceptional!!!! I will definitely recommend Jeff Wyler's Dealership to all my friends had! The professionalism and friendliness of the employee's was exceptional!!!! I will definitely recommend Jeff Wyler's Dealership to all my friends and family!!!! More
Very helpful and Dale listens to what the customer wants and needs. No pressure what so ever! Very helpful with details and wanted to make sure I was happy. and needs. No pressure what so ever! Very helpful with details and wanted to make sure I was happy. More
I met a total of three people while shopping for a new vehicle at Jeff Wyler Springfield Auto Mall -- the manager, the paperwork guy (aka Ken), and my personal sales person (aka Kelly Kaylor). Mr. Kaylor vehicle at Jeff Wyler Springfield Auto Mall -- the manager, the paperwork guy (aka Ken), and my personal sales person (aka Kelly Kaylor). Mr. Kaylor was superb. He listened to me and helped me get the vehicle I desired -- a Kia Sorento SX. He also worked with me to get the best deal possible. Jeff Wyler is fortunate to have Mr. Kaylor on it's sales staff. I would definitely recommend this dealership and Mr. Kaylor to anyone looking to purchase a new vehicle. More
i just purchased a new chevy cruise last week. this is a beautiful car ,and i heard the gas mileage is great. my salesman was great to work with he did everything to make our exprience very pleasant. i love beautiful car ,and i heard the gas mileage is great. my salesman was great to work with he did everything to make our exprience very pleasant. i love my car. linda hartzell More
I really liked the quality of the friendly service that was provided by Eric. He was warm, and wanted my business. I had talked to other dealerships who just wanted to sell a car. Eric wanted to earn an was provided by Eric. He was warm, and wanted my business. I had talked to other dealerships who just wanted to sell a car. Eric wanted to earn and not lose my business and did not over crowd me what so ever. More
We searched around for the best deal on one of a few cars that we were looking at. We did negotiating via email and had a...misunderstanding (a typo, I guess you might call it) in the email from the dealers that we were looking at. We did negotiating via email and had a...misunderstanding (a typo, I guess you might call it) in the email from the dealership to us -- but we drove from North of Columbus, to London, to Springfield to take delivery of our new vehicle. When we got there...the misunderstanding was resolved satisfactorily. Although we did not get the EXACT vehicle that we had been hoping for -- we got a good deal on a vehicle that is really close! Thanks Phil! More
I live almost an hour from the dealership, but I found the vehicle I wanted on the internet. I did my research and had a very good idea of a fair price considering the new vehicle and my trade in. I cal the vehicle I wanted on the internet. I did my research and had a very good idea of a fair price considering the new vehicle and my trade in. I called and asked the salesman about the truck, and basically said I didn't want to come over if they weren't willing to make a deal. The salesman asked what price I was thinking, and he told me to come on over! No haggle, no hassle and I think it was a fair deal for both parties. Everyone was really nice and took good care of me. Paperwork was quick and easy, and there wasn't the high pressure for add-ons. The salesman has contacted me a couple of ways over the course of the week to check in. All in all it was an easy and generally pleasant experience, even though car shopping isn't something I like to do. I would recommend both the salesman and the dealership, and the only downside for me right now is the distance from home. More