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Jeff Wyler Springfield Auto Mall
Springfield, OH
2,137 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,137 reviews
September 15, 2011
Monday 12 Sept we took delivery of a 2012 Hyundai Elantra, Randy Crawford was our salesman who did a great job of helping us select a car. Weghenson1@ have never met a car salesman as honest and help Elantra, Randy Crawford was our salesman who did a great job of helping us select a car. Weghenson1@ have never met a car salesman as honest and helpful as Randy. Jeff Wyler is very fortunate to have a salesman of this type. Glenn and Mary Henson More
by ghenson1
Employees Worked With
Randy Crawford
September 12, 2011
we had been looking at new or slightly used cars with this sales person for a few weeks. The weekend we went in to make a decision the dealership was having one of those sales where they jack up the pric this sales person for a few weeks. The weekend we went in to make a decision the dealership was having one of those sales where they jack up the price, bring in an outside sales force, and send out mailers offering some prize if you come in. I was not interested in any of that. I had thoroughly researched the car and was knowledgeable about the tru value and the actual price from the dealers website. We were trying to buy a 2010 Chrysler Seabring. with around 30,000 miles on it. the price on the website was acceptable but because of this sale they had going on. They jacked up the price by almost 7,000 dollars. I had to point out what the internet price was to their internet sales person (he was who we were dealing with). after he got permission to give me the actual price of the car. a different sales guy came out and tried to push on us all these extra warranties even though the car still had the original warranty in place. then after the contract has been signed they inform me that the car only has one key and that we will have to pay almost $200.00 for a second key. now before we signed anything we had negotiated that they would fix a barely noticeable scratch on the door. It still has not been fixed a few months later. but they did touch up some chips in the hood and door the night we bought it. as far as I am concerned I would not recommend them to anyone. They give car sales a bad name. All they want is to rip you off of as much money as possible. I own a business and have made it my mission to tell as many people as possible not to go to this place. The sales service was awful! I completely do not recommend! More
by giannaris
Employees Worked With
Eric Powell
September 11, 2011
Phil was great thru my whole experience! During my visit to the dealership he never made me feel like he was rushed, even thou he spent a good four hours with me! He heard what I had to say and found ways t to the dealership he never made me feel like he was rushed, even thou he spent a good four hours with me! He heard what I had to say and found ways to make it happen! Thanks Phil! More
by crblack74
Employees Worked With
Phillip Beach, Phil Beach
September 08, 2011
I had an amazing experience at Jeff Wyler. Yesterday I purchased a beautiful 2011 Toyota Camry. My sales person Eric was wonderful! The moment I checked out Jeff Wyler website last week I received excelle purchased a beautiful 2011 Toyota Camry. My sales person Eric was wonderful! The moment I checked out Jeff Wyler website last week I received excellent customer service from the online chat agent and throughout the process. Immediately after the chat I had a phone call from Eric inviting me to visit Jeff Wyler that evening. The first night I did not find a vehicle that met my financial needs. However, Eric followed up with me that evening and the next day providing additional cars options. That was reassuring for me and helped me to not give up on purchasing a new vehicle. I then visted the dealership on Tuesday, I test drove the camry and I loved it! Eric worked out the financing for me with Melissa and today I have a brand new car! :) I will be bringing my sister to the dealership next week to work with Eric. More
by skrah
Employees Worked With
Eric Powell, Eric Powell
September 02, 2011
Excellent dealership. Sales employee was friendly and not pushy at all. Gave me time and space on making my decision. Manager was courteous and helped me work within my financial boundaries. not pushy at all. Gave me time and space on making my decision. Manager was courteous and helped me work within my financial boundaries. More
by 2pointers
Employees Worked With
Ken Berry, Ken Berry
September 01, 2011
We have experienced years of excellent service at this dealership, including the purchase of new vehicles, the warranty service, the normal maintenance and repair of vehicles, and body shop repairs needed dealership, including the purchase of new vehicles, the warranty service, the normal maintenance and repair of vehicles, and body shop repairs needed. This visit was not exception! More
by jamesaf
Employees Worked With
Kenith
August 31, 2011
I had put off buying a car for too long. My friend said he would call Russ for me and he did. An appointment was made for a Monday in August and I drove away in my car the next day. Russ asked about my pre he would call Russ for me and he did. An appointment was made for a Monday in August and I drove away in my car the next day. Russ asked about my preferences in models and styles and then offered a nice selection of used cars for me to choose from. The process was informative and smooth. I appreciated the fact that what I wanted was most important. More
by vickielw
Employees Worked With
russ heaton, Russ Heaton
August 31, 2011
Roger Lewis was helpful, knowledgeable and courteous. He introduced us to the Demo Hyundai 2011 and took time to show us the features to make us more comfortable with the vehicle. introduced us to the Demo Hyundai 2011 and took time to show us the features to make us more comfortable with the vehicle. More
by newcard76
Employees Worked With
Roger , Roger Lewis
August 30, 2011
If they say its only going to take X amount of days...plan longer. They do good work but they dont have it finished in the time frame they promised. They also forgot to put one of the two screws days...plan longer. They do good work but they dont have it finished in the time frame they promised. They also forgot to put one of the two screws back on my mud flap. The other one was only screwed in half way. The kept my car longer than what I was told making getting to and from work a challenge and still managed to leave things unfinished when it was done. I scheduled it to be done while on vacation so I wouldnt need my car. still didnt have it done when I returned. All I had getting fixed was scratches from a tree that brushed my back fender during a wind storm. Its not like I was involved on an accident where they wait on parts to be delivered. In the end the car was fixed but took more time and effort than what should have been needed on my part. More
by rkpelfrey
Employees Worked With
Harold
