Jeff Wyler Springfield Auto Mall

I have dealt with Russ for many years and will continue to return to him for his professionalism dealing with people. He is always happy to help me with what ever it is that I need when visiting the deale to return to him for his professionalism dealing with people. He is always happy to help me with what ever it is that I need when visiting the dealership. More

Very friendly, Made sure my stay was as short as possible. The gentlemen there make sure to go the extra mile to make your visit a plesant one. possible. The gentlemen there make sure to go the extra mile to make your visit a plesant one. More

I was looking for a new car online with good gas mileage. Emailed Phil Beach to let him know I was interested in a Hyundai Elantra. Phil was quick to call me to set up appointment for a test drive. Drove a Emailed Phil Beach to let him know I was interested in a Hyundai Elantra. Phil was quick to call me to set up appointment for a test drive. Drove a light blue with beige interior and loved it just wasn't happy with the color. Decided I wanted a silver car with gray interior, Jeff Wyler didn't have this color in stock. Wednesday Phil's day off he made several calls to find the right color to make a customer Happy. Phil was very friendly and helpful setting my bluetooth feature. More

We recently purchased a Hyundai Elantra from Jeff Wyler with the help of sales associate Doug Robbins. Doug was very helpful, and matched us up with a car that fit our needs. I am very happy with the way with the help of sales associate Doug Robbins. Doug was very helpful, and matched us up with a car that fit our needs. I am very happy with the way we were treated, and I love my new Elantra! More

After visiting several other Dealers we went to Jeff Wyler. They had a larger selection of the vehicle type we were looking for and were as good on price as any of the others. Dale was great to work wit Wyler. They had a larger selection of the vehicle type we were looking for and were as good on price as any of the others. Dale was great to work with and there was no pressure to buy before we were ready. More

Went through credit union car search. Dealer quoted a price that was 3.5% over invoice. This was before they reduced the price by incentives. They had all the documentation waiting to be signed and the price that was 3.5% over invoice. This was before they reduced the price by incentives. They had all the documentation waiting to be signed and the vehicle preped at the scheduled appointment. More

I was just about to purchase a vehicle from another dealership and I stopped in at Jeff Wyler in Springfield to get one more comparison. I had decided on a Chevy 1500 crew cab. They had a great selec dealership and I stopped in at Jeff Wyler in Springfield to get one more comparison. I had decided on a Chevy 1500 crew cab. They had a great selection and Gary Bowman was very helpful in showing me the vehicle and answering my questions. From my initial contact with Gary, the staff exceeded my expectations throughout the entire process. Everyone had a positive attitude. JD Clark, the sales manager, and Gary gave me their undivided attention while I was there. JD helped finish the deal and was extremely grateful for my business. When I picked the vehicle up, Melissa Loney walked me right through the paperwork like a true professional. Kelly Kaylor helped me get the hands free system on the truck paired up with my phone. You can tell that these people truly like what they do. So many dealerships these days have the culture of every man for himself. But my experience at Jeff Wyler in Springfield was much different. They ultimately got my business because they worked as a TEAM! I would give them all a 6, but the scale only goes to 5. I'll definitely be back when I'm in the market again. The only difference is I'll stop at Jeff Wyler in Springfield first. More

I arrived early for my service appointment but was taken right in. Ken was friendly and professional and handled the paperwork quickly. The waiting area was comfortable and cookies and coffee were available right in. Ken was friendly and professional and handled the paperwork quickly. The waiting area was comfortable and cookies and coffee were available. The work was completed more quickly than the estimated time given me. I was very satisfied with the experience. More

I called three dealerships in my living area telling the salesperson I was going to buy a new car and told him I was going to buy a new car and basicaly the type I wanted. I asked the salesperson to act up salesperson I was going to buy a new car and told him I was going to buy a new car and basicaly the type I wanted. I asked the salesperson to act upon the information given and call me back. I was rather desperate because my car would not operate without overheating. I had just paid $1,066 and was told by the auto repair company that I would need a new radiator and that cost would be roughly $500. My husband had just passed away four months ago and I was rather desperate and extremely frustrated. Jeff Wyler Springfield Auto Mall, salesman Darwin Mabra, was the only one of the three businesses called that returned my call. Darwin Mabra even set up a plan to bring a car to my home on Monday morning. I had talked with him on Saturday. I did not want to bother my two children. It was important to me, a 72 year old woman, to transact this business myself. However, upon informing my two children of my plans, one of my daughters was at my home within two hours and I was on my way to meet Mr. Mabra and pick out my car. I bought within 48 hours, paying cash, my beautiful Dodge Caravan. The customer service provided to me by everyone at Jeff Wyler was stupendous. I would highly recommend Jeff Wyler to everyone. Also, they have made two follow up calls to my home checking to see if I had any questions. In addition, I had to made two calls to them. One, I needed information on how to register my new car with the state and two, I had trouble shutting the passenger sliding back door. Darwin Mabra, by phone, walked me through each step. So simple for most, but overwhelming for me. I thank Jeff Wyler for all their support. I sincerely believe they went above and beyond the "call of duty" to me. Joyce Neese More

Phil was very helpful with our purchase of a Jeep! He made the process quick and painless. We are very satisfied with all the services he offered. We will be back :) made the process quick and painless. We are very satisfied with all the services he offered. We will be back :) More