Jeff Wyler Springfield Auto Mall
Springfield, OH
Filter Reviews by Keyword
By Type
Showing 2,133 reviews
We recently purchased a Hyundai Elantra from Jeff Wyler with the help of sales associate Doug Robbins. Doug was very helpful, and matched us up with a car that fit our needs. I am very happy with the way with the help of sales associate Doug Robbins. Doug was very helpful, and matched us up with a car that fit our needs. I am very happy with the way we were treated, and I love my new Elantra! More
After visiting several other Dealers we went to Jeff Wyler. They had a larger selection of the vehicle type we were looking for and were as good on price as any of the others. Dale was great to work wit Wyler. They had a larger selection of the vehicle type we were looking for and were as good on price as any of the others. Dale was great to work with and there was no pressure to buy before we were ready. More
I was just about to purchase a vehicle from another dealership and I stopped in at Jeff Wyler in Springfield to get one more comparison. I had decided on a Chevy 1500 crew cab. They had a great selec dealership and I stopped in at Jeff Wyler in Springfield to get one more comparison. I had decided on a Chevy 1500 crew cab. They had a great selection and Gary Bowman was very helpful in showing me the vehicle and answering my questions. From my initial contact with Gary, the staff exceeded my expectations throughout the entire process. Everyone had a positive attitude. JD Clark, the sales manager, and Gary gave me their undivided attention while I was there. JD helped finish the deal and was extremely grateful for my business. When I picked the vehicle up, Melissa Loney walked me right through the paperwork like a true professional. Kelly Kaylor helped me get the hands free system on the truck paired up with my phone. You can tell that these people truly like what they do. So many dealerships these days have the culture of every man for himself. But my experience at Jeff Wyler in Springfield was much different. They ultimately got my business because they worked as a TEAM! I would give them all a 6, but the scale only goes to 5. I'll definitely be back when I'm in the market again. The only difference is I'll stop at Jeff Wyler in Springfield first. More
I arrived early for my service appointment but was taken right in. Ken was friendly and professional and handled the paperwork quickly. The waiting area was comfortable and cookies and coffee were available right in. Ken was friendly and professional and handled the paperwork quickly. The waiting area was comfortable and cookies and coffee were available. The work was completed more quickly than the estimated time given me. I was very satisfied with the experience. More
I called three dealerships in my living area telling the salesperson I was going to buy a new car and told him I was going to buy a new car and basicaly the type I wanted. I asked the salesperson to act up salesperson I was going to buy a new car and told him I was going to buy a new car and basicaly the type I wanted. I asked the salesperson to act upon the information given and call me back. I was rather desperate because my car would not operate without overheating. I had just paid $1,066 and was told by the auto repair company that I would need a new radiator and that cost would be roughly $500. My husband had just passed away four months ago and I was rather desperate and extremely frustrated. Jeff Wyler Springfield Auto Mall, salesman Darwin Mabra, was the only one of the three businesses called that returned my call. Darwin Mabra even set up a plan to bring a car to my home on Monday morning. I had talked with him on Saturday. I did not want to bother my two children. It was important to me, a 72 year old woman, to transact this business myself. However, upon informing my two children of my plans, one of my daughters was at my home within two hours and I was on my way to meet Mr. Mabra and pick out my car. I bought within 48 hours, paying cash, my beautiful Dodge Caravan. The customer service provided to me by everyone at Jeff Wyler was stupendous. I would highly recommend Jeff Wyler to everyone. Also, they have made two follow up calls to my home checking to see if I had any questions. In addition, I had to made two calls to them. One, I needed information on how to register my new car with the state and two, I had trouble shutting the passenger sliding back door. Darwin Mabra, by phone, walked me through each step. So simple for most, but overwhelming for me. I thank Jeff Wyler for all their support. I sincerely believe they went above and beyond the "call of duty" to me. Joyce Neese More
Phil was very helpful with our purchase of a Jeep! He made the process quick and painless. We are very satisfied with all the services he offered. We will be back :) made the process quick and painless. We are very satisfied with all the services he offered. We will be back :) More
mr webster was a very good and helpful sales man i would recommend you go and talk to ben webster they have a great cars and trucks at great prices they give you what you want and fast your not there all recommend you go and talk to ben webster they have a great cars and trucks at great prices they give you what you want and fast your not there all day great job thanks More
Mike helped me with the truck i wanted to buy. He also called me a few days later to make sure i was happy with my truck. He was very friendly and i will send my friends and family to jeff wyler in the fu called me a few days later to make sure i was happy with my truck. He was very friendly and i will send my friends and family to jeff wyler in the future. More
My husband and I came in to buy a 2012 Hyundai Genesis Coupe. It was Veterans Day and we were on our way to go and have dinner because my husband is a veteran. We pulled up to look at the car and were i Coupe. It was Veterans Day and we were on our way to go and have dinner because my husband is a veteran. We pulled up to look at the car and were immediately smitten with it. My husband saw a salesman out in the miserable weather and asked if we could look at the vehicle. Roger was very quick to get the keys and gave us an opportunity to get in and look around. We were eager to get to dinner and then we were heading out of town, but we were interested in the car. We were able to get Roger to get to get the preapproved credit out of the way and then we made arrangements to return on Monday to get the car. We wanted to make sure that the car would be there Monday when we returned so we left a small deposit and would get it back when we returned. When we came back Monday, Roger was ready to help us get the paperwork done and get us on our way. My husband haggled to get a price match and there was no problem. We walked out very happy with the deal that we got and we are enjoying the car a lot. Roger has called to make sure that all is well and to make sure that we do not need annything. This is the second vehicle that we have gotten from Jeff Wyler. Roger was the perfect salesman for us. My husband does not like to feel pressured and Roger never made us feel pressured. I think if a salesman had of swarmed my husband when we were looking we would have not gotten a vehicle. GREAT JOB ROGER!!!!!!! Thanks. More
Jeff Wyler Dealership of Springfield is professional, competent, clean, friendly, honest and timely. They don't "over promise and under deliver." They will not lead you to believe that you need work done competent, clean, friendly, honest and timely. They don't "over promise and under deliver." They will not lead you to believe that you need work done just to make money. They will give you the options and work with your timetable and budget. What takes them over the top is free transportation to local areas while your vehicle is being serviced and free snacks and drinks in a very clean waiting area. More