Jeff Wyler Springfield Auto Mall
Springfield, OH
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This is the second new car I have purchased from Jeff Wyler and Ben Webster. I prefer to buy through the Internet. When it came time to look at the car and drive it, Ben was very frindly, asked if I had Wyler and Ben Webster. I prefer to buy through the Internet. When it came time to look at the car and drive it, Ben was very frindly, asked if I had any questions, and no pressure. The first care was a 2006 Aveo Special Value Wagon. I took it in to the service department for service. TJ and his crew treated me as if I was getting a Corvette serviced instead of an Aveo. The Chevrolet service team excells at customer service. This last purchase was a 2012 Sonic LS. It is due for it's first oil change and TJ, his crew, and Jeff Wyler will be the only ones to service it. Ben and TJ are the reasons I came back. By the way, the Sonic is a winner. More
As always, a very satisfying experience. Most friendly As always, a very satisfying experience. Most friendly and very prompt. Enjoy being greeted as an old friend and not just another customer. Work alwa As always, a very satisfying experience. Most friendly and very prompt. Enjoy being greeted as an old friend and not just another customer. Work always more than satisfactory and exceeds expectations. Thanks to Tim and his team. Also a,very good word for Russ Heaton from whom I have been purchasing my autos for perhaps 30 years. An excellent salesman whom I consider a friend. Makes an auto sale enjoyable rather than a chore. More
I visited the dealership to look around. I left with a brand new 2011 Chevy Silverado. Roger Lewis (Dodge Section) was a low pressure sales person who helped me find a great deal. I told Roger what I was brand new 2011 Chevy Silverado. Roger Lewis (Dodge Section) was a low pressure sales person who helped me find a great deal. I told Roger what I was looking for and we looked all day at several makes of trucks. I landed on the truck I bought because Roger offered me a great deal. I really like the fact that Roger can show me multiple makes of vehicles, literally a one-stop-shopping experience. Roger even stayed hours past his time to go home to help me out and ultimately close the deal. Best vehicle purchase experience I've ever had. More
This dealership was awesome to work with. We were very picky about what we wanted in our Kia. They went out of their way to find the exact model/color we wanted. They traded with another dealer and brou picky about what we wanted in our Kia. They went out of their way to find the exact model/color we wanted. They traded with another dealer and brought in our model. They gave us a great deal. The finance rep was great and made that whole process enjoyable. They noticed (not us) a small chip in our windshield and arranged a replacement. The General Manager came out to talk to us before we left. The whole experience was wonderful. We cannot say enough good things about this company. We worked with the internet department which was great. More
I had a wonderful car buying experience with Russ. This was my first purchase at Wylers and my Wifes 3rd. We were treated like family. Even though the car with the exact features on it wasn't on the lot it was my first purchase at Wylers and my Wifes 3rd. We were treated like family. Even though the car with the exact features on it wasn't on the lot it was obtained quickly. Russ make the buying and paperwork process painless. You will be highly recommended. Erik Denlinger More
Took the Jeep in for a problem with door locking mechanism. They pinpointed the problem, (much more than locking mechanism) ordered the parts, and made arrangements for alternate transportation. C mechanism. They pinpointed the problem, (much more than locking mechanism) ordered the parts, and made arrangements for alternate transportation. Communication was outstanding and service was friendly, professional & speedy! Thanks for taking the time to work it right! You guys do great work! More
I have dealt with Russ for many years and will continue to return to him for his professionalism dealing with people. He is always happy to help me with what ever it is that I need when visiting the deale to return to him for his professionalism dealing with people. He is always happy to help me with what ever it is that I need when visiting the dealership. More
Very friendly, Made sure my stay was as short as possible. The gentlemen there make sure to go the extra mile to make your visit a plesant one. possible. The gentlemen there make sure to go the extra mile to make your visit a plesant one. More
I was looking for a new car online with good gas mileage. Emailed Phil Beach to let him know I was interested in a Hyundai Elantra. Phil was quick to call me to set up appointment for a test drive. Drove a Emailed Phil Beach to let him know I was interested in a Hyundai Elantra. Phil was quick to call me to set up appointment for a test drive. Drove a light blue with beige interior and loved it just wasn't happy with the color. Decided I wanted a silver car with gray interior, Jeff Wyler didn't have this color in stock. Wednesday Phil's day off he made several calls to find the right color to make a customer Happy. Phil was very friendly and helpful setting my bluetooth feature. More
Went through credit union car search. Dealer quoted a price that was 3.5% over invoice. This was before they reduced the price by incentives. They had all the documentation waiting to be signed and the price that was 3.5% over invoice. This was before they reduced the price by incentives. They had all the documentation waiting to be signed and the vehicle preped at the scheduled appointment. More