Jeff Wyler Springfield Auto Mall

great went over and above to get it done terry smith stayed late to close the sale gave me all of the info i needed about the 2015 buick verona went over and above to get it done terry smith stayed late to close the sale gave me all of the info i needed about the 2015 buick verona More

Fast service Took my 2016 Silverado in for repair, 2 hours and had my truck back and good as new. I would and will take my vehicles back. Took my 2016 Silverado in for repair, 2 hours and had my truck back and good as new. I would and will take my vehicles back. More

Charged me $1000 for a repair that I didn't need. I brought in my 2012 Hybrid Sonata in because I was having trouble getting it started. It would ding and give lights and go into auxiliary mode But I brought in my 2012 Hybrid Sonata in because I was having trouble getting it started. It would ding and give lights and go into auxiliary mode But not start. They said that my power relay assembly inside the hybrid battery was bad and charged me $1000 to fix it. They called and said it was done and guess what? I get in there and it's the same EXACT same problem. Same lights and everything. They call the next day saying my 12V (regular car battery) is bad and want $400 to replace it. I went to Advance auto Parts and got the battery and replaced it myself in Jeff Whylers parking lot for $170 and boom. My issue is gone. Why in the heck wouldn't the "experts" start with the simple repair first? Such as put my battery on a charger? Why go straight to a $1000 repair? They will not give me my money back and insist that the power relay assembly was in fact my problem but I am not stupid. The issue was the EXACT same after the repair. I would not recommend this dealership. More

Efficient and friendly The Factory recall, took just minutes. Friendly staff, Lance remembers me and explains what was done. Nice waiting area, with TV and drinks availabl The Factory recall, took just minutes. Friendly staff, Lance remembers me and explains what was done. Nice waiting area, with TV and drinks available. Thanks. More

Terrible Bought a used truck. Took it home the first day and the blower only works on high. Tried to get someone to fix it and the only thing they wanted to do Bought a used truck. Took it home the first day and the blower only works on high. Tried to get someone to fix it and the only thing they wanted to do is sell me insurance. More

Great people!! Great service and people... Service department is always so nice and friendly. They get me in and out in reasonable time. Thank you for being friendly Great service and people... Service department is always so nice and friendly. They get me in and out in reasonable time. Thank you for being friendly! More

Beautiful Ruby Love my beautiful Toyota C-HR. Her color is ruby flame pearl but I call her Ruby! She had her one year check up today at Jeff Wyler’s. in Springfiel Love my beautiful Toyota C-HR. Her color is ruby flame pearl but I call her Ruby! She had her one year check up today at Jeff Wyler’s. in Springfield and they took great care of her. They also took good care of me. They listened and followed through; were polite and considerate. Great! More

New car I bought a new car from them and within 2 weeks the brakes totally went out. They went over it with a “fine tooth comb” and could not figure out what I bought a new car from them and within 2 weeks the brakes totally went out. They went over it with a “fine tooth comb” and could not figure out what was wrong. Eventually they replaced the master cylinder even though they could not say for sure that was the problem. After keeping the car for 2 weeks they want me to come and get it and drive a possibly unsafe car. More

great staff! My lease was up and time for a new one, I had a 2015 equinox. Very happy with it though no back up camera. The new ones come standard with it. My deal My lease was up and time for a new one, I had a 2015 equinox. Very happy with it though no back up camera. The new ones come standard with it. My dealer was able to find a used one(2017) with all the same bells and whistles I had, plus a back up camera for a few less dollars a month. Couldn’t be happier with the easy transition from lease to purchase. More

First time I would recommend called my not using the web page to schedule service. They took care of me even though the schedule was messed up. Did not feel the I would recommend called my not using the web page to schedule service. They took care of me even though the schedule was messed up. Did not feel they were overly friendly though. More