
Jeff Wyler Springfield Auto Mall
Springfield, OH
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The service was good. Customer service was ok. People are not overly friendly here. Cashier was not firendly at all. Not rude but not friendly. The girl I got my coins for car wash was not friendly at all ei not overly friendly here. Cashier was not firendly at all. Not rude but not friendly. The girl I got my coins for car wash was not friendly at all either. More
When I came to JefF Wyler's looking for a car we were When I came to JefF Wyler's looking for a car we were greeted by Terry Smith, he was very friendly and allowed us to test drive a Toyota Prius. Terry When I came to JefF Wyler's looking for a car we were greeted by Terry Smith, he was very friendly and allowed us to test drive a Toyota Prius. Terry was very helpful in helping me get the car I wanted with what I wanted and needed. After I purchased the car he arranged for me to be able to get it right away because I was going out of town the next day. The car I choose did not come with heated seats and I really wanted those again without all the extras that were with cars in a much higher price range with heated seats. He checked and informed me I could get those but the car would need to go to Cincinnati to have them installed and that it would take two days to get them installed, he arranged for me to be able to get a rental car after I returned from my trip. Unfortunately when I went on that trip I had an incident with the front tire and had to use the spare, was not able to get a tire replaced where I was for several days so I called Terry and he arranged for a tire to be available when I came back that Monday and also arranged for the car to get the heated seats installed at the same time it was in. He went out of his way to help, he has call me since to see if I have adjusted to the car and how I liked it. Terry is probably the best and most helpful salesman I have ever encountered when buying a car. I would recommend Terry to anyone I know who is in the market for a new or used car. More
Dale made it very easy and was worth the drive. My wife and myself came all the way up there from Kentucky almost 3 hrs one way on the road and we are glad we did. Dale came in on his only day off to meet and myself came all the way up there from Kentucky almost 3 hrs one way on the road and we are glad we did. Dale came in on his only day off to meet with us it was the only day we could make the trip thanks again Dale. See you on my next purchase thanks again Thayers More
We are long-time customers of Jeff Wyler Auto Mall, but this was our first time to work with Brandon Hipp. We appreciated the emphasis he placed on what we wanted and didn't try to steer us toward anythin this was our first time to work with Brandon Hipp. We appreciated the emphasis he placed on what we wanted and didn't try to steer us toward anything else. He explained everything, was patient with all of our questions and made sure we had no more questions or needs before we made a decision. We know his job is to "make the sale", but he didn't pressure us and made us feel he had our best interest at heart. With this type of service, we have no reason to go to any other car dealership. More
Jeff Wyler service is outstanding. I always know that whatever work is done there will be top notch. Scott Pflaumer is a fabulous asset to their service department. His work is thorough and always fant whatever work is done there will be top notch. Scott Pflaumer is a fabulous asset to their service department. His work is thorough and always fantastic. More
Debbie Decker was knowledgable about the cars she was selling. She was interested in what vehicle that would fit our lifestyles the best. She followed up on her sale to make sure we were getting along selling. She was interested in what vehicle that would fit our lifestyles the best. She followed up on her sale to make sure we were getting along ok with our new car and to answer any questions we might have. Over all we got very personalized service. More
We live in an area heavily populated with car dealerships. However, we were willing to drive 40 minutes away for the great customer service and prices that we received at Jeff Wyler. We will be r dealerships. However, we were willing to drive 40 minutes away for the great customer service and prices that we received at Jeff Wyler. We will be return to buy any future cars here. More
The staff at Jeff Wyler Springfield are the best car people to do business with. From the sales staff to the service personnel. Jeff Wyler's staff took care of my vehicle and the repairs done were done people to do business with. From the sales staff to the service personnel. Jeff Wyler's staff took care of my vehicle and the repairs done were done very fast. More