Jeff Wyler Springfield Auto Mall

Each Employee that I came into contact with was very helpful and friendly and they were willing to work with me so I was able to drive my new car off the lot that day. It was very exciting and painless helpful and friendly and they were willing to work with me so I was able to drive my new car off the lot that day. It was very exciting and painless thanks to them. More

Jeff Coburn answered all our questions knowledgably. He showed us what we wanted to see and was courteous and friendly. He also assisted us with getting an excellent deal. showed us what we wanted to see and was courteous and friendly. He also assisted us with getting an excellent deal. More

Gary asked if he could be of help as soon as I stepped out of the car. He said they were running a little behind but would get to it as soon as possible. I was very surprised when he came and told me the out of the car. He said they were running a little behind but would get to it as soon as possible. I was very surprised when he came and told me the car was done as it was much sooner than I expected. Everyone I talked to was very friendly and helpful which made for a pleasant experience. More

My experience with the Salesman was great. Three days later I take the vehicle in because the service engine light came on and they wanted to charge me 90 dollars fee for a diagnostic test. I feel that t later I take the vehicle in because the service engine light came on and they wanted to charge me 90 dollars fee for a diagnostic test. I feel that this is the dealers responsibility to make this right not try to charge me for something that should never have happened. If this vehicle was serviced like they said then they should have known the light would come on. I am very frustrated about this. I bought an extended warranty but I will probably have a different garage work on my vehicle besides Jeff Wyler. More

I looked at alot of used trucks. I had purchased a dodge truck previously from Jeff Wyler in Springfield and was very satisfied. After looking at used trucks , I decided to try Jeff Wylers again.Found a gre truck previously from Jeff Wyler in Springfield and was very satisfied. After looking at used trucks , I decided to try Jeff Wylers again.Found a great deal on a 2012 Dodge Ram for what I pricing a used truck for.VERY HAPPY! More

The service was good. Customer service was ok. People are not overly friendly here. Cashier was not firendly at all. Not rude but not friendly. The girl I got my coins for car wash was not friendly at all ei not overly friendly here. Cashier was not firendly at all. Not rude but not friendly. The girl I got my coins for car wash was not friendly at all either. More

When I came to JefF Wyler's looking for a car we were When I came to JefF Wyler's looking for a car we were greeted by Terry Smith, he was very friendly and allowed us to test drive a Toyota Prius. Terry When I came to JefF Wyler's looking for a car we were greeted by Terry Smith, he was very friendly and allowed us to test drive a Toyota Prius. Terry was very helpful in helping me get the car I wanted with what I wanted and needed. After I purchased the car he arranged for me to be able to get it right away because I was going out of town the next day. The car I choose did not come with heated seats and I really wanted those again without all the extras that were with cars in a much higher price range with heated seats. He checked and informed me I could get those but the car would need to go to Cincinnati to have them installed and that it would take two days to get them installed, he arranged for me to be able to get a rental car after I returned from my trip. Unfortunately when I went on that trip I had an incident with the front tire and had to use the spare, was not able to get a tire replaced where I was for several days so I called Terry and he arranged for a tire to be available when I came back that Monday and also arranged for the car to get the heated seats installed at the same time it was in. He went out of his way to help, he has call me since to see if I have adjusted to the car and how I liked it. Terry is probably the best and most helpful salesman I have ever encountered when buying a car. I would recommend Terry to anyone I know who is in the market for a new or used car. More

My buying experience was fast and complete. They had what I wanted on the lot and made the purchase a great experience at a fair price. what I wanted on the lot and made the purchase a great experience at a fair price. More

Dale made it very easy and was worth the drive. My wife and myself came all the way up there from Kentucky almost 3 hrs one way on the road and we are glad we did. Dale came in on his only day off to meet and myself came all the way up there from Kentucky almost 3 hrs one way on the road and we are glad we did. Dale came in on his only day off to meet with us it was the only day we could make the trip thanks again Dale. See you on my next purchase thanks again Thayers More

We are long-time customers of Jeff Wyler Auto Mall, but this was our first time to work with Brandon Hipp. We appreciated the emphasis he placed on what we wanted and didn't try to steer us toward anythin this was our first time to work with Brandon Hipp. We appreciated the emphasis he placed on what we wanted and didn't try to steer us toward anything else. He explained everything, was patient with all of our questions and made sure we had no more questions or needs before we made a decision. We know his job is to "make the sale", but he didn't pressure us and made us feel he had our best interest at heart. With this type of service, we have no reason to go to any other car dealership. More