Jeff Wyler Springfield Auto Mall

Right from arriving on the lot Frankie Brown was extremely helpful and courteous...took all the time we needed to be sure to let us make a decision on a new vehicle purchase. We had some issues on t extremely helpful and courteous...took all the time we needed to be sure to let us make a decision on a new vehicle purchase. We had some issues on the day we picked up our new Hyundai Veloster (nothing to do with Jeff Wyler) but everyone involved at Jeff Wyler were very patient and bent over backwards to make our car purchase a pleasant experience. Ben Webster and Melissa Lonely were both very personable and helpful in welcoming us into Jeff Wyler Family. More

Russ Heaton was very professional and courteous during selling us a 2012 Chrysler 200. He patiently adressed our questions and led us through the comparision process with another brand vehicle to meet the selling us a 2012 Chrysler 200. He patiently adressed our questions and led us through the comparision process with another brand vehicle to meet the physical needs of a "short" person being comfortable and safe driving a car. We appreciated his coming in on his day off to finalize the delivery of our new car. We will definitely go to Russ Heaton in the future. We also had a very pleasant experience with Ken Vannorsdall who completed our transaction financially. We bought our car from Jeff Wyler because of its proximately to our residence, the availability and convenience for any needed maintenance and especially because of our past experience with Russ Heaton. Karen Stevens More

Very friendly, very helpful. The whole repair took aq little less than an hour. I would recommend this dealership to anyone needing service on their car. little less than an hour. I would recommend this dealership to anyone needing service on their car. More

Great experience . Easy. Fast and very professional. Was able to get me exactly what I wanted. Would come back again and would recommend Tom to all my friends. able to get me exactly what I wanted. Would come back again and would recommend Tom to all my friends. More

The customer service was excellent and the process was seamless! I wasn't sure about purchasing a vehicle in this economy but Mr. Thomas went out of his way to counsel me through the process. I appreciate seamless! I wasn't sure about purchasing a vehicle in this economy but Mr. Thomas went out of his way to counsel me through the process. I appreciate his professionalism and unconditional positive regard for the customer. Everyone I encountered at Jeff Wyler Toyota was friendly and clearly concerned about my satisfaction. Thank You Mr. Thomas and the entire staff at Jeff Wyler Toyota for helping me get the exact car that I wanted. I am officially a satisfied customer. Sincerely, John Rogers III More

Each Employee that I came into contact with was very helpful and friendly and they were willing to work with me so I was able to drive my new car off the lot that day. It was very exciting and painless helpful and friendly and they were willing to work with me so I was able to drive my new car off the lot that day. It was very exciting and painless thanks to them. More

Jeff Coburn answered all our questions knowledgably. He showed us what we wanted to see and was courteous and friendly. He also assisted us with getting an excellent deal. showed us what we wanted to see and was courteous and friendly. He also assisted us with getting an excellent deal. More

Gary asked if he could be of help as soon as I stepped out of the car. He said they were running a little behind but would get to it as soon as possible. I was very surprised when he came and told me the out of the car. He said they were running a little behind but would get to it as soon as possible. I was very surprised when he came and told me the car was done as it was much sooner than I expected. Everyone I talked to was very friendly and helpful which made for a pleasant experience. More

My experience with the Salesman was great. Three days later I take the vehicle in because the service engine light came on and they wanted to charge me 90 dollars fee for a diagnostic test. I feel that t later I take the vehicle in because the service engine light came on and they wanted to charge me 90 dollars fee for a diagnostic test. I feel that this is the dealers responsibility to make this right not try to charge me for something that should never have happened. If this vehicle was serviced like they said then they should have known the light would come on. I am very frustrated about this. I bought an extended warranty but I will probably have a different garage work on my vehicle besides Jeff Wyler. More

I looked at alot of used trucks. I had purchased a dodge truck previously from Jeff Wyler in Springfield and was very satisfied. After looking at used trucks , I decided to try Jeff Wylers again.Found a gre truck previously from Jeff Wyler in Springfield and was very satisfied. After looking at used trucks , I decided to try Jeff Wylers again.Found a great deal on a 2012 Dodge Ram for what I pricing a used truck for.VERY HAPPY! More