Jeff Wyler Springfield Auto Mall

Excellent I bought a new vehicle last year from Russ Heaton. Very happy with my experience. I had to have my vehicle towed in last Friday do to mechanical failu I bought a new vehicle last year from Russ Heaton. Very happy with my experience. I had to have my vehicle towed in last Friday do to mechanical failure. I got there before they closed and Brandon in the service department was so very helpful and so very nice. I had my vehicle back on Tuesday at 100%. My experience with this dealership has always been wonderful. It’s a great place to buy a car. God bless Jeff Wyler and all of his employees. Merry Christmas 🎄 More

Service Had to take my car in because of check engine light had come on. It was diagnosed quickly and I was immediately offered a vehicle to use until the par Had to take my car in because of check engine light had come on. It was diagnosed quickly and I was immediately offered a vehicle to use until the part came in and could be installed. This was Friday. I repair life saving medical equipment and can be called to work in a moments notice so reliable transportation is a must. Brandon set me up right away with a vehicle to use and mine was repaired by Monday afternoon. Excellent customer service from Brandon when entering the service department and excellent from Jeff when picking up my car. Also, perfect repair work. More

trade in better price on trade in should have been more,price on new truck sees to be about the same at other dealerships after looking on the web should have better price on trade in should have been more,price on new truck sees to be about the same at other dealerships after looking on the web should have studied more on pricing More

Fast, thorough,easy. Told salesman what i wanted, he suggested some options, i made a choice, he recommended a test drive, went over the new functions of safety before i l Told salesman what i wanted, he suggested some options, i made a choice, he recommended a test drive, went over the new functions of safety before i left, was satisfied, we talked price and trade, I was satisfied, made the deal. More

"HAPPY" We just recently leased our first JEEP ever and we LOVE it!!! We are very THANKFUL for your help...Will Ramsey, Dalton Caudill, & Melissa Loney. We just recently leased our first JEEP ever and we LOVE it!!! We are very THANKFUL for your help...Will Ramsey, Dalton Caudill, & Melissa Loney. More

Poor business practices Jason at Jeff Wyler called us on Monday afternoon and said the finances are settled the truck is yours come in Tuesday and pick it up. On Tuesday, Jason at Jeff Wyler called us on Monday afternoon and said the finances are settled the truck is yours come in Tuesday and pick it up. On Tuesday, before we got there they sold it to someone else! Al so, the price quoted on Monday was $313 per month. Mysteriously, on Tuesday (if the truck had still been there) the price had risen to $391 per month. You can't trust anything they tell you. More

Over the Top I have purchased several cars in my lifetime and I HATE the process. This time around I had a DieselGate car that was being bought back by... well... I have purchased several cars in my lifetime and I HATE the process. This time around I had a DieselGate car that was being bought back by... well... look it up. I didn't really want a new car, but I since I had too, I wanted one that had the mileage I was used too. After several dealer visits around Springfield and Dayton I ended up at Jeff Wyler in Springfield. Thomas Thatcher came out to greet me. After a short conversation about my situation he tossed me the keys of the car I had reserched for a test drive. After, yet another, dissapointing test drive, I pulled back into into the dealership and Thomas had the car I was looking for cooled down and ready. He totally listened what I was looking for. He understood and Nailed it! Here's the "Over the Top" part... Due to the timing of the DieselGate buyback and my Family vacation, I had a 2 day window to purchase the car so I could get my family to our reserved vacation. As luck would have it, a minor recall had just been issued for the car and the part would have to be ordered. Without asking Thomas arranged for us to take a brand new, Top of the line SUV on vacation as a loaner for the week. This was the perfect vehicle for this trip... Once again, Thomas listened and got it. I've been a car buyer for 35 years. After not really wanting a new car, I LOVE my KIA Optima PHEV. 2 Months in... 3000 miles... 1 tank of gas! The Jeff Wyler dealership was good to work with, but you have to ask for Thomas Thatcher. This guy really knows his stuff.. More

Vehicle purchase I would just like to say Jon Brown will work his hardest to get you into a car even if you thought no way possible! Thanks Jon and to the dodge manag I would just like to say Jon Brown will work his hardest to get you into a car even if you thought no way possible! Thanks Jon and to the dodge manager! Great customer service. More

Caring and interested staff/management Attempting to but a car without perfect credit seemed almost too difficult of a task. However, Jeff Wyler Toyota of Springfield Ohio made it possible Attempting to but a car without perfect credit seemed almost too difficult of a task. However, Jeff Wyler Toyota of Springfield Ohio made it possible -- and even stood up for me with the Toyota lease "bank." I'm now driving a 2018 Rav 4 XLE -- the exact car I wanted. Thank you staff at Jeff Wyler for believing in me! More

Great manager!! Lance, service manager for Chrysler is awesome. Requested a tire rotation and was denied because one of my tires were going bad and the technician rec Lance, service manager for Chrysler is awesome. Requested a tire rotation and was denied because one of my tires were going bad and the technician recommended it not be done. I asked Lance about it and he immediately told me that they should have been rotated because the bad tire was in front on my drive train and used for steering and made them rotate my tires free of charge!! He was upset about it which means he CARES about the service he provides to his customers!! BIG SHOUTOUT TO LANCE AS HE IS AN EXCELLENT MANAGER AND WOWS HIS CUSTOMERS WITH GREAT SERVICE!! More