Jeff Wyler Springfield Auto Mall

Best experience ever! I took our 2012 Prius C into Jeff Wyler for service, and while there I talked to Jeff Coburn (salesman) about trading our 2012 Prius in on a leftover I took our 2012 Prius C into Jeff Wyler for service, and while there I talked to Jeff Coburn (salesman) about trading our 2012 Prius in on a leftover 2018 Prius C. He was not pushy at ALL, and gave me a worst or best case scenario depending on their evaluation of our 2012 Prius. To make a long story short, the next day we went in and bought the 2018 Prius C. Through the whole process there was absolutely NO pressure for us to buy this car. There was a "little" pressure to buy the extra coverage packages, but that is to be expected, and was nothing like the strong-armed tactics that I have experienced at other dealers. I am 70 years old, and this is by far the BEST experience I have ever had when buying a new car. I could write a book about bad experiences I have had at dealers. Hmmmm....I'm retired, so maybe.... You can look for my new book "BAD DEAL" in your local bookstore, soon to be a hit movie starring Weird Al. Okay, kidding, but..... More

Very good experience Salesman went out of his way to find me the car I wanted. Everyone I had contact at Jeff Wylers went out of there way to help me Salesman went out of his way to find me the car I wanted. Everyone I had contact at Jeff Wylers went out of there way to help me More

New car pwmer I purchased a 2018 Chevy Trak from salesman Eric Powell who was very through on all aspects I needed to be told concerning my purchase and Terry Smit I purchased a 2018 Chevy Trak from salesman Eric Powell who was very through on all aspects I needed to be told concerning my purchase and Terry Smith helped me setup all my features available on the car so I was prepared to leave the dealership assured everything was proper for me plus he took me to the service area and explained this process and I met Kendra who gave me much confidence if/when I needed to bring my car in for service needs. I ordered heated seats to be installed and the dealership gave me a free shuttle trip back to my home and offered to pick me up when my car was complete and ready to take home. All individuals treated me with respect and helped me with any questions I had plus assured me I can call for any issues or questions in the future. I rate this dealership top in my book More

2016 Malibu The service department took care of all the problems with my Malibu and they had to order parts but one of the parts didn’t come in and they found it The service department took care of all the problems with my Malibu and they had to order parts but one of the parts didn’t come in and they found it at another dealership and picked up the part and got my car fixed More

Excellent I bought a new vehicle last year from Russ Heaton. Very happy with my experience. I had to have my vehicle towed in last Friday do to mechanical failu I bought a new vehicle last year from Russ Heaton. Very happy with my experience. I had to have my vehicle towed in last Friday do to mechanical failure. I got there before they closed and Brandon in the service department was so very helpful and so very nice. I had my vehicle back on Tuesday at 100%. My experience with this dealership has always been wonderful. It’s a great place to buy a car. God bless Jeff Wyler and all of his employees. Merry Christmas 🎄 More

Service Had to take my car in because of check engine light had come on. It was diagnosed quickly and I was immediately offered a vehicle to use until the par Had to take my car in because of check engine light had come on. It was diagnosed quickly and I was immediately offered a vehicle to use until the part came in and could be installed. This was Friday. I repair life saving medical equipment and can be called to work in a moments notice so reliable transportation is a must. Brandon set me up right away with a vehicle to use and mine was repaired by Monday afternoon. Excellent customer service from Brandon when entering the service department and excellent from Jeff when picking up my car. Also, perfect repair work. More

trade in better price on trade in should have been more,price on new truck sees to be about the same at other dealerships after looking on the web should have better price on trade in should have been more,price on new truck sees to be about the same at other dealerships after looking on the web should have studied more on pricing More

Fast, thorough,easy. Told salesman what i wanted, he suggested some options, i made a choice, he recommended a test drive, went over the new functions of safety before i l Told salesman what i wanted, he suggested some options, i made a choice, he recommended a test drive, went over the new functions of safety before i left, was satisfied, we talked price and trade, I was satisfied, made the deal. More

"HAPPY" We just recently leased our first JEEP ever and we LOVE it!!! We are very THANKFUL for your help...Will Ramsey, Dalton Caudill, & Melissa Loney. We just recently leased our first JEEP ever and we LOVE it!!! We are very THANKFUL for your help...Will Ramsey, Dalton Caudill, & Melissa Loney. More

Poor business practices Jason at Jeff Wyler called us on Monday afternoon and said the finances are settled the truck is yours come in Tuesday and pick it up. On Tuesday, Jason at Jeff Wyler called us on Monday afternoon and said the finances are settled the truck is yours come in Tuesday and pick it up. On Tuesday, before we got there they sold it to someone else! Al so, the price quoted on Monday was $313 per month. Mysteriously, on Tuesday (if the truck had still been there) the price had risen to $391 per month. You can't trust anything they tell you. More