
Jeff Wyler Springfield Auto Mall
Springfield, OH
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I was a first time car buyer this past December, so I didn't have a lot of experience in buying cars. I decided to go to Jeff Wyler because it was a bigger dealership and I thought we would have more of didn't have a lot of experience in buying cars. I decided to go to Jeff Wyler because it was a bigger dealership and I thought we would have more of a selection. In the end we decided to buy a used car there. I was not very impressed by the car salesmen himself, and we ended up having some issues. BUT, customer service (Time Sheerin) did a wonderful job with fixing all of the problems that we had. In essence, Jeff Wyler did a good job at selling us a car, and they spend the time and resources to remain known as a high-quality dealership. More
Ms. Long was very professional . She took the time to Ms. Long was very professional . She took the time to find out information for us if she didn't know the answers to questions we asked. Ms. Long was very professional . She took the time to find out information for us if she didn't know the answers to questions we asked. More
I came to Jeff Wyler, originally, to just look at the available colors of the 2013 Hyundai Elantra so I could decide on what color to buy at another dealer in Beavercreek that I was working with. Kristo available colors of the 2013 Hyundai Elantra so I could decide on what color to buy at another dealer in Beavercreek that I was working with. Kristopher Maulden, new car sales, greeted my Dad and I on the lot when we arrived. Jeff Wyler had the color I was looking for and Kristopher was so pleasant to deal with that I decided to forgo buying in Beavercreek and decided to buy at Jeff Whyler in Springfield. I live in Springfield and I prefer to keep my business local when at all possible. Thanks to Kristopher's friendly demeanor and in-depth knowledge of the Hyundai I was looking to buy, I was able to buy local. I have not had to buy a car in more than 10 years and this was quite a stressful time for me and a pretty big purchase decision; however, Kristopher was so friendly and patient with me and the many questions I had that this transaction turned into a pleasant experience. Brandon Hipp, manager new car sales, became part of this experience once I decided to buy. Brandon was pleasant to deal with and quite knowledgeable about the product as well. Both gentlemen treated my Dad and I farily and respectably. I really appreciated the time they both took with us! Thanks Kristopher, Brandon, and Jeff Wyler! More
This is my second satisfied Hyundai purchase with Jeff Wyler. They go above and beyond with their customer service. I would highly recommend them to family and friends. Wyler. They go above and beyond with their customer service. I would highly recommend them to family and friends. More
Great experience!! Wonderful Staff!! Came in on day off, stayed late. Highly recommend Ann Smith!! Everyone went above and beyond any dealership around. Couldnt be happier stayed late. Highly recommend Ann Smith!! Everyone went above and beyond any dealership around. Couldnt be happier More
I called to set up a test drive for a used car we had seen while searching for a newer car that I found online at their Eastgate Auto Mall located in Batavia, OH (102 miles away) I talked with Courtney seen while searching for a newer car that I found online at their Eastgate Auto Mall located in Batavia, OH (102 miles away) I talked with Courtney on the phone and she was able to get the car I was interested in to their Springfield Auto Mall lot (we live 56 miles from Springfield). After test driving the used car I had seen on line my husband and I decided we would like something a little bigger and AWD. Courtney Ransdell along with the help of Phil Beach were able to show us several other options available on their lot and led us in the right direction. We ended up purchasing a brand new off the show room floor Toyota Rav 4 with my dream moon roof and a great deal! We were able to buy a brand new car that was much bigger/roomier and AWD for only around $4,000 more than the used vehicle I went to test drive in the first place. We found the dealership and sales people extremely helpful and easy to work with. We couldn't be happier with our experience or our new car we love it! Thank you!!! More
When looking for a vehicle,I stopped in The Jeff wyler used car lot and after 25 minutes with no one asking me if they could help me I was going to leave. I then saw a friend who works there and he ask m used car lot and after 25 minutes with no one asking me if they could help me I was going to leave. I then saw a friend who works there and he ask me what I was doing and I said leaving ,because no one was asking me if they could help me. He went and got someone.He seemed like a nice guy. I stated that I had dealt with Ken Berry before,but, he was on vacation.Mr.Heaton got me the keys and didn't give me much info.I came back the next day to test drive the HHR again and mentioned that the ad and window sticker stated the vehicle had remote start.He said it didn't as if I made it up.He said he could put it on ,but, wasn't sure it would work.I said they put them on after market all the time.That when my wife bought her Optima from Wyler they did that.Nothing from him.I liked the car and it was a good deal. I didn't try to haggle. Decided to buy the car.Came back Monday and ask about the remote start and he stated that's $300. I said ,but, it is on the sticker.It almost became a deal breaker! He then said he would send me check for $150 to compensate for it. I was tired of the hassle and said ok.It just seemed as if they were too busy for me. P.S. have not received the check. More
I give the ratings I gave because I was treated with the most respect and the car I got is fantastic. I love it. I would recommend getting a car or truck from you anytime. If I live long enough to have most respect and the car I got is fantastic. I love it. I would recommend getting a car or truck from you anytime. If I live long enough to have to have another car, I can promise you I will be back. All I can say is a great big THANK YOU. More
I went to Jeff Wyler looking for a new car to purchase. I was looking at a specific car but Bobby was able to get me an even greater deal on an even greater car. I was able to get the price i could afford an was looking at a specific car but Bobby was able to get me an even greater deal on an even greater car. I was able to get the price i could afford and the quality I was looking for. bobby was great at answering any questions I may have had along the way. At first it didnt seem like we could get to the price I was able to afford, but after a lot of time and effort put in by bobby Sells I was able to drive out of Jeff Wyler in my new car! More
Purchased Grand Cherokee from Tyler. Would highly recommend. Had some service done after the sale and was pleased with the treatment by Tyler and the staff at Jeff Wyler. Excellent experience. recommend. Had some service done after the sale and was pleased with the treatment by Tyler and the staff at Jeff Wyler. Excellent experience. More