Jeff Wyler Springfield Auto Mall

These people go above and beyond! I came in for my regularly scheduled maintenance, using the great Wyle rCare program for my 2017 Malibu. Everyone is always so courteous and friendly I came in for my regularly scheduled maintenance, using the great Wyle rCare program for my 2017 Malibu. Everyone is always so courteous and friendly! They took care of my car so quickly, but I am never concerned that anything was missed. I received an email with an overview of the service performed and listing any concerns or items that may need attention afterward, which is such a great idea! No issues, of course, because I use these folks for all of my maintenance to keep my Chevy running at peak performance! If he isn't busy, I always stop by to see Russ Heaton, who sold me my lease. I recommend these people to everyone! More

Routine scheduled maintenance Was due for regularly scheduled mileage-driven service. Service technician informed me of two additional things to be checked based on my miles, so w Was due for regularly scheduled mileage-driven service. Service technician informed me of two additional things to be checked based on my miles, so we added them to the list. I was in and out faster than He estimated it would take, and all service performed flawlessly! Signed: another happy customer! More

Very good Took my car in on Monday with know appointment look at car made a appointment for Tuesday they found problem fix car had it back by 3:30 Took my car in on Monday with know appointment look at car made a appointment for Tuesday they found problem fix car had it back by 3:30 More

Be very cautious I would be very leery of a purchase from Jeff Wyler Auto Group. I recently contacted them about a car they had at another location that I had a quote I would be very leery of a purchase from Jeff Wyler Auto Group. I recently contacted them about a car they had at another location that I had a quote for from the salesman at that location. They said locally that they could not sell it at that price and tried to get me to pay $1600 more than the quote. Then that exact car was on their website (the Jeff Wyler Toyota website includes cars in two different locations) that night for $1300 less than what they tried to sell it to me for that afternoon! When I wrote to them to accept the advertised price, I was told they needed manager approval and it would take the day to get that. If you choose to deal with this group, know your stuff. Have all your pricing research solid so you know exactly what you are paying for. I only give them one star because I have to give them something or this won't post. More

Service department On time very pleasant ready for vehicle did not have to wait a long did everything I ask them to do did a good job On time very pleasant ready for vehicle did not have to wait a long did everything I ask them to do did a good job More

Excellent Every time I have been to this dealership it has always been clean, friendly, such a nice place to come! I live closer to another Toyota dealership bu Every time I have been to this dealership it has always been clean, friendly, such a nice place to come! I live closer to another Toyota dealership but would not even think about going there! More

It took 20 Minutes to sign in.An hour & 30 min. later,done. A simple oil change took 1 hour and 50 minutes to complete, from the time arrived until I was told it was complete. Very poor SCHEDULING!!!! A simple oil change took 1 hour and 50 minutes to complete, from the time arrived until I was told it was complete. Very poor SCHEDULING!!!! More

Vaughn service/Tim technician great job as always Always great job/on time /review up coming service due /goes over recalls/ always great job a I live bit farther away but worth it ! Purchased 2 vehi Always great job/on time /review up coming service due /goes over recalls/ always great job a I live bit farther away but worth it ! Purchased 2 vehicles there family has 2 also do service there for 3 of them other is out of state More

5000 mile maintenance I had an appointment at 10:00. I arrived 10 minutes early and was there until 11:35. They said it would take less than an hour. I am not sure what has I had an appointment at 10:00. I arrived 10 minutes early and was there until 11:35. They said it would take less than an hour. I am not sure what has happened with the service department but I don’t enjoy going there anymore. When Andy and Mr. Tyree was there I enjoyed going, it was like going to your neighborhood mechanic shop. Once the car is out of warranty I will choose another place for oil changes. One hour and forty five minutes is ridiculous! More

Treats customers like they matter I purchased a vehicle and approx. 2 months later it needed a repair. There was an issue regarding the warranty, but after speaking to A.J. the problem I purchased a vehicle and approx. 2 months later it needed a repair. There was an issue regarding the warranty, but after speaking to A.J. the problem was resolved and the repair and cost was taken care of. More