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Jeff Wyler Springfield Auto Mall

Springfield, OH

4.2
2,138 Reviews

1501 Hillcrest Ave

Springfield, OH

45504

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Showing 2,138 reviews

September 10, 2015

My lease of a new Rav 4 Matthew Crosbie was my salesperson when I traded in my 2012 Toyoda Tundra on a 2015 Rav 4. Having had a 4x4 truck for many years the decision to down More

by Carol the Shruber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Crosbie
September 10, 2015

Excellent sales person and service We recently purchased a Malibu and Mike Davis was my sales person. What a great experience and love my new car. Also, this past weekend had an oil c More

by Burkitts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared in Service, Mike Davis
September 10, 2015

Excellent Stopped in to look at a new car and got excellent care Mike Davis is the best! As we're all folks that thier! Thanks again for the best service! More

by TNTRAMBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Davis
September 09, 2015

great Went in just looking around and left with a new 2012 challenger. Collin was great and helped us with everything. Went in 2 months later looking for More

by Samanthahanayik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Crowe
September 08, 2015

they try really hard to get great reviews The evening after our service visit for our 2011 Siena we received an email from the service manager saying, If there is anything you were not fully s More

by roadrunner1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary Hayes
Sep 25, 2015 -

Jeff Wyler Springfield Auto Mall responded

Completely Satisfied customers is our #1 goal…and in this age of social media, positive customer reviews are extremely important. However, a negative customer review can be just as important because it gives us the opportunity to learn from our mistakes and make changes to our processes to assure they don’t happen again. Thank you for bringing this to our attention. We’re very sorry that we did not deliver a positive experience for you during your recent visit to our service department. Somehow your initial email asking us to contact you was lost. Our service manager recently called and talked with you to personally offer our apologies and to see if there was any way that we could make up for your bad experience. It was great to hear that you will give us another chance to serve your automotive needs.

September 08, 2015

Purchased New Camary Very good experience. salesperson John Raster was very knowledgeable and helpful. Came out into the rain to see if we had any questions. Showed us som More

by Dorothy and John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Raster, Matthew Crosbie
September 08, 2015

Excellent Service Experience for my 2015 Chevy Tahoe My Chevy Tahoe needed a couple of minor adjustments due to a recall. Bob, and the entire team in the Service Department, handled all of the details More

by cherry bomb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hess
September 08, 2015

Satisfied Customer Just 3 days after purchasing a used car from Jeff Wyler, the check engine light came on. We were on vacation and couldn't get the car into the shop f More

by collegechc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Eggenschwiller
September 03, 2015

Amazing survice We stopped by just to look and Tyler Lacey was very informative, honest, and went above and beyond and now we have our dream car. More

by rick&joanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Lacey
September 02, 2015

Excellent Expierence ! My husband and I just purchased a 2014 Ford Escape Titanium, and overall the car is great perfect for the baby we have on the way. We couldn't be more More

by kmac5349
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Crowe
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