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Jeff Wyler Springfield Auto Mall

Springfield, OH

4.2
2,137 Reviews

1501 Hillcrest Ave

Springfield, OH

45504

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Showing 2,137 reviews

January 10, 2025

Any five star ratings have to be from friends or family! This dealership is shady. Sold us a car they knew had issues and took our awesome trade in too. The Kia they sold us has a blown engine now but we st More

by rikkic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Timmy
Jan 13, 2025 -

Jeff Wyler Springfield Auto Mall responded

It's concerning to hear about your experience with the vehicle and trade-in process. We strive for transparency and quality in all our transactions, so this feedback is troubling. Please reach out directly so we can address these issues further and work towards a resolution. Thank you, AJ Castle - Sales Manager - aj.castle@jeffwyler.com

January 09, 2025

Chris was amazing to work with, they didn’t have the initial trim I wanted on the lot in the color that I wanted, but I ended up driving home in a new 2025 Chevy Trax 2RS. Chris worked to make this deal More

by aaron28gates
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Restau
Jan 10, 2025 -

Jeff Wyler Springfield Auto Mall responded

We're delighted to hear that Chris made your experience at Jeff Wyler Springfield Auto Mall a positive one! Thanks for choosing us and enjoy your beautiful new Chevy Trax!

December 27, 2024

Dallas, Great salesman and took time to help me find the right vehicle. First time buying a vehicle that was on the showroom floor. Great job, and when im ready to purchase again. I know where I'm going More

by DKeim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dallas
Dec 27, 2024 -

Jeff Wyler Springfield Auto Mall responded

Thank you for sharing your amazing review! We're so happy that Dallas provided you with an excellent purchase experience. We look forward to seeing you next time at Jeff Wyler Springfield Auto Mall!

December 16, 2024

Great sales man Brian would definitely recommend him to other customers that are looking for a vehicle More

by Jl914213
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Bryan
Dec 16, 2024 -

Jeff Wyler Springfield Auto Mall responded

We're delighted to hear that Brian provided you with a great experience at Jeff Wyler Springfield Hyundai! Thank you for recommending him, and we appreciate your support.

July 21, 2024

Awesome experience. Everything went smoothly and easy. Would definitely recommend them to friends and family for future purchase More

by Clang198104
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Restau
Jul 23, 2024 -

Jeff Wyler Springfield Auto Mall responded

Thanks for sharing your awesome experience with Jeff Wyler Springfield Hyundai! We're glad to hear everything went smoothly and appreciate the recommendation.

June 28, 2024

Took my Toyota Crown to Jeff Wyler Toyota in Springfield Ohio To get second key programmed Also had vibration in front of car at around 70 mph key went ok But they said they could not duplicate vibration M More

by Tcomptlc69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Jul 01, 2024 -

Jeff Wyler Springfield Auto Mall responded

Your experience sounds frustrating, and we regret to hear your concerns. We strive to provide thorough service and clear communication, so it's disappointing that we fell short here. I'd like to personally assist in resolving this issue; please reach out at your earliest convenience. Thank you, AJ Castle - Sales Manager - aj.castle@jeffwyler.com

Jul 01, 2024 -

Tcomptlc69 responded

After getting a call from service manager He agreed to balance tires And we both agreed this could have been handled better But we worked it out Thank you for your cooperation

June 07, 2024

Great service. Bobby Komisarski took care of me & was very helpful. Waited for my car & it didn't take very long. More

by pantherwoman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Komisarski
Jun 10, 2024 -

Jeff Wyler Springfield Auto Mall responded

Thanks for the shoutout! We're glad Bobby and our team at Jeff Wyler Springfield Hyundai provided you with great service in a timely manner. Safe travels!

May 13, 2024

Great service every single time. Cassandra and the team take great care of me and my truck each time I come in! More

by Jmn75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Loney, Russ Heaton, A.J. Castle, John Raster, AJ Jenkins, Tassha Shackelford, David Matuke, Grady Blessing, Jon Brown, Roberta Stocker
May 14, 2024 -

Jeff Wyler Springfield Auto Mall responded

Hi! We're so glad to know that Cassandra and our team at Jeff Wyler Springfield Hyundai consistently provide you with great service! Thanks for your support, we look forward to seeing you next time.

April 03, 2024

Had oil changed, left with no oil, car was scarped, and none of my fluids were topped off. I was only offered a free oil change for my troubles. REALLY? They told me I had an oil leak, had a second opinion More

by Q
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Hayes
Apr 08, 2024 -

Jeff Wyler Springfield Auto Mall responded

We're sorry to hear about your recent experience with us. We take these matters seriously, so please reach out directly so we can address this issue properly. Thank you, AJ Castle - Sales Manager - aj.castle@jeffwyler.com

March 24, 2024

Great Experience, Thomas was a great sales person and listen to my every needs and left out with a brand new Camry More

by jamyrad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas McGuire
Mar 26, 2024 -

Jeff Wyler Springfield Auto Mall responded

We're so glad to know that Thomas was able to meet your needs at Jeff Wyler Springfield Hyundai. Enjoy the new Camry!

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