Jeff Wyler Nissan of Louisville

Great service and accommodation on short notice. Special thanks to Levi in the Service Dept. who listened and treated me as a valued customer. This is an all-around superlative dealership. Special thanks to Levi in the Service Dept. who listened and treated me as a valued customer. This is an all-around superlative dealership. More

The team at Jeff Wyler did a fantastic job with servicing my truck, the staff are very polite and professional. Highly recommend for any service needs you may have. my truck, the staff are very polite and professional. Highly recommend for any service needs you may have. More

I have made 2 separate appointments and both times was told that I would get a loaner since the warranty recall work would take all day because I care 24/7 for someone with dementia and cannot be without told that I would get a loaner since the warranty recall work would take all day because I care 24/7 for someone with dementia and cannot be without a vehicle all days. Both times they assured me that they would have a car for me. I drove 45 minutes both times to the dealer for the warranty repairs and both times they said they had no more loaner cars for me. This is such a waste of my time, money, miles on my car, and not to mention I have to get my spouse with dementia up and ready just to drag him along this wasteful trip. I will never use this dealer again and thinking about leaving Nissan altogether. This is the 4th Nissan that I’ve bought brand new. I’ve spent almost 200k on Nissans in the last 7 years and have never had such poor service. More

Tried to add an additional “bumper’ sticker to the manufacturer list price on the window , of around 3,900$. I refused and they backed it out . Now they aren’t living up to our agreement on the new ca manufacturer list price on the window , of around 3,900$. I refused and they backed it out . Now they aren’t living up to our agreement on the new car extras for my granddaughter. Your reputation is meaningless if you can’t live up to your word . Stay clear of them or bring an attorney when you negotiate! More

I told them what I wanted and they found one in Indiana for me...the day I picked it up, Lexus had everything ready to go and the car was ready and waiting for me! Lexus answered all questions I asked her, for me...the day I picked it up, Lexus had everything ready to go and the car was ready and waiting for me! Lexus answered all questions I asked her, I think she was as happy as I was to get the car...I would definitely recommend this dealership and Lexus to all of my friends... More

Terrible dealership and with no kind of heart. They were very friendly while they are trying to hide high interest rates and added warranties that you did not agree to. They are also super friendly while th very friendly while they are trying to hide high interest rates and added warranties that you did not agree to. They are also super friendly while they make promises that they do not intend to keep. After the papers are signed, then all the promises go out the window. They will not return calls, text messages or emails. They will even caller ID the calls to the dealership so that it will go to voicemail. They were the nicest people while they try to sucker you in, so beware. I will never be back and will definitely discourage others. More

Rosalind Grant was a great salesperson I would highly recommend her, she is very professional and really has good customer service. recommend her, she is very professional and really has good customer service. More

I bought my new Rogue here in 2017. I got the extended warranty. When it came time to use the warranty the wonderful person at the service desk told me that the broken part wasn’t covered. After much heat warranty. When it came time to use the warranty the wonderful person at the service desk told me that the broken part wasn’t covered. After much heated discussion I was finally able to prove to them that the parts and labor were in fact free of charge. When it came time to pick up my car I noticed that my car was now overheating. So not wanting to argue with the service department again I took it to another Nissan dealer that honored my warranty with no problem and they said that someone had purposely using a tool unplugged my cooling fan. Wonder who could have done such a thing? More

Rosalind is absolutely a pleasure to work with! Whenever you work with her, you’re guaranteed excellent service, knowledge, and the car you like! She was very patient, encouraging, and meets you where you a you work with her, you’re guaranteed excellent service, knowledge, and the car you like! She was very patient, encouraging, and meets you where you are. I’m thankful for her and everything she helped me with to get my Nissan! I highly recommend her. She will get you all the way together!! Thank you for excellent quality service Ms. Rosalind! This is how my review went: https://youtu.be/Oaruy9SItvs More