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Jeff Wyler Nissan of Louisville
Louisville, KY
443 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 443 reviews
August 27, 2018
Always a good experience at JW Nissan I've been coming to this dealership for several years for repairs on my 2014 Rogue. I've always been extremely satisfied with my experience. Definitel I've been coming to this dealership for several years for repairs on my 2014 Rogue. I've always been extremely satisfied with my experience. Definitely recommend! More
by bryn_taday
Employees Worked With
Brandon Young, Preston Ford
August 25, 2018
We were promptly taken care of with no waiting. Service was Staff was excellent. Service was also excellent. WE will return for future service. Good job by all. We found the dealership to be neat and ord Staff was excellent. Service was also excellent. WE will return for future service. Good job by all. We found the dealership to be neat and orderly. More
by Mimi 0709
Employees Worked With
Edward R Mills Jr., Preston Ford
August 24, 2018
Worst - Unacceptable Attitude - Customer Dissatisfaction - "Eugune Lefever" (Sales and leasing consultant"Unprofessional") - Changes OTR Price after agreement I have faced today ( 08242018) one of the wo - "Eugune Lefever" (Sales and leasing consultant"Unprofessional") - Changes OTR Price after agreement I have faced today ( 08242018) one of the worst, unacceptable behaviour in the Jeff Wyler Nissan Showroom Branch located at 4136 Shelbyville Road, Louiseville, KY, 40207 due to the bad behaviour of their Sales and Leasing Consultant ( Eugune Lefever). He dont know how to behave with customers. Very unprofessional. Background : Day 1 : I have visited their website and reached them via phone since i have interested in Altima 2.5 S 2018 model at (08222018). I had nice reception from their representative named Eric. He guided me for Altima 2.5 S and also showed another model Altima SR Model. We had a discussion on the price Altima 2.5 S ( $17500 OTR Price) and Altima SR ( $21900 OTR Price). I was in the showroom from 06:00 PM - 10:00 PM. We had a mutual understanding and left the showroom on the final decision to choose between the 2 cars where i am interested. Day 2 : Eric has called me again on (08232014) and requested me again to visit their showroom again to finalize the OTR Price and decide the car among the 2 which i was interested. I have visited them again. He introduced the person named "Eugune Lefever" as thier Manager and requested to finalize the OTR Price for the models. We had discussion on OTR prices for both the cars and agreed on the OTR Price of Altima 2.5 S ( $17000 OTR) and Altima SR ($20500 OTR). After that we came to final agreement and proceed to apply finance on them and i requested for 0.00% finance for Altima SR ($20500 OTR) Price. Eugune Lefever agreed for ($20500 OTR) and he told us that he will confirm with his boss ( dont know whom ?) for the 0.00 finance. He told us to visit tomorrow and he will call us. Also told us not to attend any call from any other persons from their showroom ( dont know why). Day 3 : I was waiting to get confirmation on the 0.00 % finance for the Altima 2.5 SR with $20500 OTR Price. I received a call from Eugune Lefever around 2:00 PM and got really shocked. He informed me that he cant do any 0.00 % APR ( which is acceptable) but he changed the OTR Price ($20500) to (22800) with 12.9 % APR. I requested for an explanation for the change in the OTR Price which was agreed mutually. He disconnected the call and didnt attended the calls after that. I visited their branch to find out the confusion around 06:00 PM. Eugune Lefever was available on their office. After seeing us, he took us to the seperate room in their office and started shouting. I was really confused and shocked by his behaviour. When i was asking why there is a change in OTR Price which was agreed, he replied "I need to way to make money. Either take the car OTR with $22800 with 12.9% APR or leave the office". I demanded him to speak with his boss, he just walked away. It was very unprofessional, unacceptable behaviour. Even i requested to opt out for another car, he just walked away. Hence, I left their office with disappointment and request all other customers to be aware of this branch. Hopefully, respective officials from their branch will look into it and take necessary actions if possible ( just a request) Regards, Viswanathan. More
by Viswanathan
Employees Worked With
Eugune Lefever,Eric, . ., Rosalind Grant
August 19, 2018
Great Experience Brought my Car for Service and dealt with Eddie Mills? Great experience and friendly Service. Was waiting and it was finished in a timely manner. Brought my Car for Service and dealt with Eddie Mills? Great experience and friendly Service. Was waiting and it was finished in a timely manner. More
by Snozzie
Employees Worked With
Eddie Mills, . .
August 17, 2018
Service Dept is too notch I never took past vehicles to the dealership for service. I had a recall on my Pathfinder. The folks at the service desks and the technician that serv I never took past vehicles to the dealership for service. I had a recall on my Pathfinder. The folks at the service desks and the technician that serviced my vehicle were so pleasant to deal with I began bringing it in for oil changes, bought new tires there, and all the maintenance according to the recommended schedule. I didn’t buy my vehicle from Jeff Wyler but I plan to buy my next one there. More
by Goodyloe
Employees Worked With
Brandon Young, Preston Ford
August 10, 2018
Service My left front tire was looking about 4# of air every 4 days. They found the problem and fixed it right away. I was very pleased. My left front tire was looking about 4# of air every 4 days. They found the problem and fixed it right away. I was very pleased. More
by Mohney,linda1969
Employees Worked With
Nick, . .
August 10, 2018
Friendly Yet Efficient Everyone I've ever dealt with at this dealership has been friendly yet efficient. My car has always been serviced more quickly than the estimate. Ever Everyone I've ever dealt with at this dealership has been friendly yet efficient. My car has always been serviced more quickly than the estimate. Everyone I've ever asked a question of either knew the answer or took me to someone who could answer. I've always been left with the impression of people content in their work and excellent at what they do. No time is wasted, yet I never feel rushed or brushed off. More
by MarianAllenAuthorLady
Employees Worked With
Nick Scott, Daniel Dishman, . ., Derek Pittman
August 07, 2018
Excellent Service Departmemt I had my car in for an oil change and tire rotation. Service department staff is great. Personable and professional, clean and organized. I will I had my car in for an oil change and tire rotation. Service department staff is great. Personable and professional, clean and organized. I will continue to bring my car here for service More
by Anne Young
Employees Worked With
Nick Scott, (and one other service associate, not sure of his name) both were great, . .
July 31, 2018
Scheduled Airbag Warranty Replacement completed I was in Louisville temporarily and received notice of airbag recall. I scheduled service with service employee knowing I was from out of town. T I was in Louisville temporarily and received notice of airbag recall. I scheduled service with service employee knowing I was from out of town. This took hours to complete and I was checked on regularly as though I was their most important customer. I currently own a Versa and a Rogue and will continue with Nissan with hopes I recieve the 5 sdtar rating I recieved froj all employees at Jeff Wyler. More
by DonBeck
Employees Worked With
Edward Mills Jr
July 25, 2018
Great service experience! I always have my 2012 Nissan Rogue serviced at this Jeff Wyler Nissan location. They always have plenty of appointment availability and are usually ab I always have my 2012 Nissan Rogue serviced at this Jeff Wyler Nissan location. They always have plenty of appointment availability and are usually able to get me in quickly. I don't know much about cars, so I don't want to feel intimidated when I go into a dealership nor do I want to feel swindled for products and services I don't need. Nick Scott was professional, kind, and helpful - even drawing my attention to something simple I had missed in caring for my vehicle. My car is always done in a timely fashion, and I can drop it off/pick it up before work which is a huge plus for me. Well done! More
by Celeste
Employees Worked With
Nick Scott
