Jeff Wyler Nissan of Cincinnati

Car repair... was given wrong information. I new my air conditioner wasn’t working properly. I called the service department and asked how long my extended warranty was. I was told 100,000 mi I new my air conditioner wasn’t working properly. I called the service department and asked how long my extended warranty was. I was told 100,000 miles. I have 94, 000 on my car so I didn’t rush to get it in. When I did, I received a call telling me my compressor needed replacing.... and my warranty had expired one week ago. The warranty was 100,000 miles or 9-16-2019. I took my car in on 9-23-19. Had I been told that when I made the initial call, I would have made sure to get the car in by then. I was told 100,000 ... not the date! Very frustrating... I don not feel this is my fault and I feel that the dealership should somehow meet me with this problem. I called to speak with the manager of this dealership and he has not even returned my call. It is just not right! More

Easy Service Experience Great experience as usual and we will continue to set up services online, it was very convenient! Everything ran on time and some questions were even Great experience as usual and we will continue to set up services online, it was very convenient! Everything ran on time and some questions were even answered about vehicle features we didn't remember. Thank you More

Very friendly staff. I had a piece of the trim come loose on the passenger side and they have ordered the part and will take care of this once the part has come in. I'm v I had a piece of the trim come loose on the passenger side and they have ordered the part and will take care of this once the part has come in. I'm very happy with the service I received and thank the service department for being so nice. More

Elite So professional, service was done in no time. Michael addressed my concerns seriously and made my day. Moreover, I received a complementary car was So professional, service was done in no time. Michael addressed my concerns seriously and made my day. Moreover, I received a complementary car wash after the service More

Great friendly staff as usual wait time for Me not to have Great friendly staff as usual, wait time for Me not to have had an appointment I'll say wad about an hour. In my onion that was excellent.. Great friendly staff as usual, wait time for Me not to have had an appointment I'll say wad about an hour. In my onion that was excellent.. More

Great service team I highly recommend Jeff Wyler Nissan. I have purchased my last 3 cars here. The sales team is great BUT the service team is outstanding!! Accurate dia I highly recommend Jeff Wyler Nissan. I have purchased my last 3 cars here. The sales team is great BUT the service team is outstanding!! Accurate diagnosis and prompt service at a fair price. You get what you pay for, and that's so true when it comes to car repair. Thanks! More

Service Oil change and tire rotation. Also washed my car. Staff should know if car is leased so they aren't trying to sell other maintenance jobs. Oil change and tire rotation. Also washed my car. Staff should know if car is leased so they aren't trying to sell other maintenance jobs. More

Service Keeping my Altima with 137,000 going. Always friendly service. Genuinely care about their customers. Luke took good care of me. That's why I keep Keeping my Altima with 137,000 going. Always friendly service. Genuinely care about their customers. Luke took good care of me. That's why I keep coming back. More

First Maintenance Schedule Awesome experience! As soon as I pulled in the service bay I was greeted by the service professional and he went right to work on my concerns regardin Awesome experience! As soon as I pulled in the service bay I was greeted by the service professional and he went right to work on my concerns regarding my car. More

Positive experience Staff were very friendly, accommodating, and knowledgeable. Also very patient in explaining things. Took as much time as I needed to answer my questi Staff were very friendly, accommodating, and knowledgeable. Also very patient in explaining things. Took as much time as I needed to answer my questions. Would visit again when in the market for a car. More