Jeff Wyler Nissan of Cincinnati

DO NOT buy a used car from this dealership , they sold me a 17,300 lemon .. I don't know how they sleep at night !! There is so much wrong with this car they are doing the bare minimum to fix it , and they r a 17,300 lemon .. I don't know how they sleep at night !! There is so much wrong with this car they are doing the bare minimum to fix it , and they refuse to fix the rest .. I let them have it they are lying , cheating a$$ people !!! So every Saturday I will put big signs on my car on both sides saying Jeff wyler Nissan sold me a 17,309 lemon and I'm driving back and forth in front of the dealership starting next Saturday.. anyone car to join me look me up on FB Toni Badr " Toni Whitt " pleaseeee people go to the next dealership More

I bought a used car for $40,000 and it had some scratches on it. They said they would fix the scratches and I can come back at a different time, and they still haven’t contacted me even after several emails on it. They said they would fix the scratches and I can come back at a different time, and they still haven’t contacted me even after several emails and now it’s been a month. Also they charge me $995 for detailing the car and supposedly sanitizing it. And they said Mr. Wyler did this as a favor to everybody, and I said it’s a favor I had to pay for. I’ll never buy another car from them again. More

I deal with the parts department on a regular basis. This parts department has to be the worst parts department in Cincinnati. The employees are flat rude, rarely get the correct parts looked up. I will just parts department has to be the worst parts department in Cincinnati. The employees are flat rude, rarely get the correct parts looked up. I will just give my business to Busam Nissan from now on. More

I would NOT buy a used car from them. Especially a Nissan with a CVT transmission. Class action lawsuit and neither Jeff Wyler or Nissan will step up to help. Google before you buy, unlike I did, and go else with a CVT transmission. Class action lawsuit and neither Jeff Wyler or Nissan will step up to help. Google before you buy, unlike I did, and go elsewhere... More

One word HORRIBLE!!! I went there to get a diagnostic test 150 dollars, then they tried too over charge me for the work! Ben Misner customer service skills were horrible. I don’t know how that place is m test 150 dollars, then they tried too over charge me for the work! Ben Misner customer service skills were horrible. I don’t know how that place is making ANY business. I will NEVER return to that place, nor recommend and of my nurse colleagues there. I am disgusted with that place, I will not buy a car from there, or get any work done there. Chevy here I am. This review is for the COLERAIN Avenue location. More

Poor Communication, Offered Deal Not Honored Due to my experience with the Jeff Wyler Nissan dealerships, I recommend avoiding them for car sales, the sales staff does not adequately communicate Due to my experience with the Jeff Wyler Nissan dealerships, I recommend avoiding them for car sales, the sales staff does not adequately communicate with customers and doesn't honor the deals they offer. I was looking to purchase a used 2014 Corvette they had listed. I spoke with a salesman several times on 4/22 & 4/23/20 (a Wednesday & Thursday); at the end of the day Thursday, we had a tentative deal agreeable to both sides and I scheduled a 3rd party Pre-Purchase Inspection for Friday the 24th at a nearby shop, with the expectation that I would drive to the dealer on Saturday morning (4/25) to complete the deal and take delivery. Come Friday morning, I tried to have the Corvette taken across the street for the PPI, but got vague feedback and only after several calls and going to a manager did I find out that the Corvette "was being held for a manager's friend at the Eastgate location," to supposedly be purchased that day. Why was the deal offered to me not honored? Clearly I'll never know. Late Saturday afternoon (4/25), the salesman called me to apologize for the run-around and said he was retrieving the Corvette from the Eastgate location, that he would be contacting me Sunday with a new offer to compensate for the shenanigans. Well, it's 9pm on Sunday the 26th and the salesman never called, seems I was given more misinformation. Can't recommend doing business with a dealership who treats customers in this fashion; it's disrespectful. More

Not willing to work with the customer at all I went in to look at an expedition EL and I loved the vehicle and it was priced very well. I had them look at my vehicle for a trade in and they total I went in to look at an expedition EL and I loved the vehicle and it was priced very well. I had them look at my vehicle for a trade in and they totally low balled me on a price. I did my research on my car and I knew that I could get around $10,500/$11,000 for my car. They wanted to only give me $9,000 for it because they stated that is how much they could buy it from auction. I told them that I am not an auction and that I am a customer for them and I am buying a vehicle from them and not haggling with the price of the car they are selling. I found multiple cars identical to mine at other dealerships selling for $13,500 to $15,000. I told them about this and they stated that they only go off what they can buy a car at auction for. I don't know how they get any trade ins if they do this for everyone who walks in the door with a trade in. I told them they were only being one sided and they would not negotiate at all with me especially since I did not negotiate with the price of the car I wanted to buy. I figured they would at least meet in the middle. They told me well it is what it is and I feel as if they were being totally unprofessional. I will never go back to this dealership and I hope this review says other people away because they definitely are there to just make money and they do not consider there customers at all. More

I normally don't like Dealerships, but I Love this one! The people are the reason I Love this dealership. Levar McCollum helped me find the car that I was looking for. I was a little picky about what I wa The people are the reason I Love this dealership. Levar McCollum helped me find the car that I was looking for. I was a little picky about what I wanted and he was patient and kind and found exactly what I needed. I've been going to this dealership for my maintenance on my previous vehicle and they are not push, but informative and don't make me feel like they are making stuff up. I TRUST them in the Service area. I recommended my sisters as well and now they go here for their Nissan maintenance on their cars. More