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Jeff Wyler Nissan of Cincinnati
Cincinnati, OH
397 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 397 reviews
January 16, 2024
I will always buy my cars from here. Samantha was every helpfully with the process of buying a new car. I have already bought two cars for here. Samantha was every helpfully with the process of buying a new car. I have already bought two cars for here. More
by Christinelawson
Employees Worked With
Samantha Lawson, Scott Reid
December 21, 2023
DO NOT BUY FROM WYLER-CINCINNATI, NISSAN! !! I negotiated, on late Monday, to buy a 2023 Murano Platinum online and came to an agreement pending inspection and a test drive. Asked when I coul !! I negotiated, on late Monday, to buy a 2023 Murano Platinum online and came to an agreement pending inspection and a test drive. Asked when I could see the vehicle and was told Wednesday at noon was the soonest. Drove 2 hours, after advising both the salesman (Levar) and the sales manager (Shawn) that I was on my way, and they both confirmed that all was good. Arrived at exactly 12 noon and after a short delay was advised that the car had been sold on Tuesday evening!! The first time that I was EVER advised that they would NOT hold a used vehicle was when I arrived at the dealership!! What good is it to buy online if they are going to sell it out from under you, before you even have an opportunity to see it????? Previously bought another Murano Platinum from this dealership, but NEVER AGAIN!!!! This is the most unprofessional dealership that I have ever had the misfortune of dealing with!!!! More
by bob
Employees Worked With
Levar McCullum, Shawn Moore
December 18, 2023
Outstanding sales experience with both Levar and Jesse! When Levar was busy and not able to directly help us, Jesse stepped in and did a fantastic job explaining all of the details of our car. The sales When Levar was busy and not able to directly help us, Jesse stepped in and did a fantastic job explaining all of the details of our car. The sales staff really works well together and makes the experience fun! The dealer also did an AMAZING job of preparing the car for sale. They performed a ton of services on it, and were very flexible in addressing any concerns. Our vehicle is extremely clean! Only concern: Beware of the line item called "Accessories." For us, it simply appeared as a ~$2,500 balance sheet item without us asking for it. We finally learned it was part of the Wyler Protection package. We were able to trim an optional portion of it. But this, along with the confusing array of a dozen warranty and protection options, felt like overkill for us. Our son was a first-time used car customer in the lower end of the price scale ($13K). Maybe they can tailor the presentation of these add-ons to the audience. More
by Ron M
Employees Worked With
Levar McCollum (5-star), Jesse Pence (5-star), Jimmy Singer
August 13, 2023
DO NOT BUY A USED CAR FROM HERE! WE purchased a Nissan Pathfinder on Monday and on Sunday the check engine light comes on. The car was driven less then 200 miles in those 6 days and WE purchased a Nissan Pathfinder on Monday and on Sunday the check engine light comes on. The car was driven less then 200 miles in those 6 days and I was told because the car is over 100K miles I had to sign a AS IS and there for they are off the hook. Then they have the nerve to call me when I tell me that they are off the hook. I will NEVER buy a car from here again. This is fraud! More
by Nick Hostetler
Employees Worked With
Tim
