Jeff Wyler Nissan of Cincinnati
Cincinnati, OH
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I visited quite a few dealerships and found Falhaver Nissan to be the best. My salesperson, Brian, was extremely helpful and found just the car I wanted. He was also very knowledgeable about the vehic Nissan to be the best. My salesperson, Brian, was extremely helpful and found just the car I wanted. He was also very knowledgeable about the vehichle and helped me finance the way I wanted to. Overall, a great experience! More
Brian Falhaber and his team were so easy to deal with! I told Brian exactly what I was looking for in a 2013 Altima and he was able to locate the exact vehicle within 2 weeks of my contacting him. He has f told Brian exactly what I was looking for in a 2013 Altima and he was able to locate the exact vehicle within 2 weeks of my contacting him. He has followed up with excellent service as well. I would HIGHLY recommend using this dealership! More
I think Falhaber Nissan is a great dealership. I had a good experience, my only problem was how long I was there to get the deal through so I could get on my way. Bryan Hermann was a great saleman and ve good experience, my only problem was how long I was there to get the deal through so I could get on my way. Bryan Hermann was a great saleman and very helpful in every way. I'm very happy with my car now that everything is working properly. More
We have dealt with Brant and Gary many timesaver the years and have always been very pleased. The service department has been very acommodating and efficient, too. The services excellent starting with years and have always been very pleased. The service department has been very acommodating and efficient, too. The services excellent starting with the Falhabers on down through the staff. More
Excellent customer service. No hassle on price. Very friendly and easy to deal with.I would recommend them to my family and friends. Andy was very helpful as was the whole staff. friendly and easy to deal with.I would recommend them to my family and friends. Andy was very helpful as was the whole staff. More
In April 2012 after parting with my HD Road King, I was in the market for a convertible. In looking at autotrader.com I found a 2006 Pontiac Solestice at Falhaber Nissan in Cincinnati, OH and called on it. in the market for a convertible. In looking at autotrader.com I found a 2006 Pontiac Solestice at Falhaber Nissan in Cincinnati, OH and called on it. I spoke to a gentleman by the name of Rick Falhaber, and was thoroughly impressed by the way he treated me over the phone. Let me explain a couple of things. First of all, I was calling from New Albany, IN about 115 miles away, and secondly I manage the customer service call center for a five hospital healthcare system in KY. Customer service is something very important to me, and had Rick not set the tone in the initial call I would have never committed to driving 230 miles roundtrip on a Saturday morning just to look at a car. When I arrived a Falhaber, I was greeted by Rick's nephew Brian, and then Rick shortly after. They both spent nearly 20 minutes just talking to my wife and I and getting to know us and thanking us for the opportunity to earn our business. They went over all of the details of the car we were looking at, and then sent us for a test drive. We drove the car, we liked it, and negotiated a fair price for both, and bought the car. The total experience was without question a 5 star experience. In August 2012 after deciding the small convertible and my arthritic back were not going to be able to co-exist, I called on my new friends at Falhaber Nissan and spoke with Brian about my situation, and he invited me to come see him. After driving back up to OH, I was able to work out a trade for a 2009 Nissan Frontier Crew cab LE 4X4 which I totally love. They truly make the process of buying a vehicle PAINLESS! This dealership has earned my business, and I will refer anyone I know looking for a new or used vehicle to Falhaber Nissan, and make sure you ask for Brian Falhaber, he's grown up in the business, and is very knowledgeable about what he does. More
Dear Mr. Falhaber: I wanted to let you know about my Dear Mr. Falhaber: I wanted to let you know about my recent experience with your dealership, specifically Andy McManus. I had leased a 2010 R Dear Mr. Falhaber: I wanted to let you know about my recent experience with your dealership, specifically Andy McManus. I had leased a 2010 Rogue from Kings Nissan and the lease was ending in January 2013. I knew I would be over the mileage allowance by then and it just so happened that I received a phone call a couple of weeks ago from the sales manager at Kings informing me of a promotion Nissan was running through August for early lease termination. I didn't think much of it at the time but after some consideration, I thought I would look into it more since it may truly benefit me. I called Kings back but didn't get an answer so I left a message for the sales manager. I received a return call the next day, and they proceeded to call me repeatedly that morning. (I was working at home as I had said in my message and told him if I didn't answer I would call back.) By the end of the day, I had received 8 calls from there without a single message being left. I have to tell you, I was turned off by the constant nagging. But being a money conscientious consumer, I still called back to see what I could get. But I also searched for another dealer to compare with. I came across Falhaber and began talking to Andy. From the get-go, I felt much more comfortable with Andy's demeanor then I ever did with Kings. But still, bottom line number was my deciding factor. Thank goodness, Andy was able to come through! So not only was he wonderful to communicate with: not pushy, seemed genuinely caring about my wants and needs, flexible, and much more; Andy also got me what I feel is a very fair price on my new 2012 Juke. I had never bought a car basically over the phone with only coming in to sign papers, but Andy, Gary and (I believe) Rick were able to take care of me so well that I literally only came in to sign papers. Andy also gave me an excellent orientation of the new car. Andy gave me his business card and I can promise you I will be sharing it and my experience with others. Thank you for creating such a great environment for your employees to provide such unparalleled service. It made all the difference! Sincerely, Erin Nester More
By far the most arrogant person I have ever met in my life. This man was so rude to me and trying to intimidate people and bully them into doing stuff. I have never been so disappointed by a company in m life. This man was so rude to me and trying to intimidate people and bully them into doing stuff. I have never been so disappointed by a company in my life. The employees are all just at bad as Ken, the owner. Bottom line: don't waste your time at this dealership. More
I dealt with Steve Konow and Ben Misner. Both of these men were very helpful. Steve is the veteran salesman though. This means that Steve demonstrated a deep knowledge of vehicles produced by various ma men were very helpful. Steve is the veteran salesman though. This means that Steve demonstrated a deep knowledge of vehicles produced by various manufacturers in recent years. He was even aware of the design flaw in the vehicle I recently sold privately. I wound up buying a used vehicle on the Falhaber lot, which I located by the internet. I would recommend either of these salesman, and this dealership, to anyone buying new or used. More
I spent an Hour with Brian Falhaber yesterday looking at a 2010 Nissan Altima and i must say his customer service was Excellent. I been reading other post on here an i just cannot agree with the comments st a 2010 Nissan Altima and i must say his customer service was Excellent. I been reading other post on here an i just cannot agree with the comments stated below. Brian gave me true specs and information (Aside from the fact that everything i researched before i came he told me before i could ask - great). He is also a very informative person an i wouldnt have my sales person be any other way. Brian is also excellent in communication. I have been to several different dealers in the Cincinnati area and none contact me back as quickly and as frequently as Brian does. On a side note your at a nissan Dealership... Nissans are not cheap cars so expect to pay for the quality of a veichle your going to receive. Ending i just want to say that Brian was great. Because of the test drive and information recieved and research i am now one final step closer to making my purchase of the nissan Altima and i will be going back to Nissan Falhaber to purchase from Brian. Thanks Again More