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Jeff Wyler Nissan of Cincinnati

Cincinnati, OH

3.9
410 Reviews

8680 Colerain Ave

Cincinnati, OH

45251

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Showing 410 reviews

March 04, 2025

EXCELLENT CUSTOMER SERVICE ALL WORK DONE IN A PROFESSIONAL AND COMPLETE MANNER FOLLOW-UPS ON ALL WORK PERFORMANCE More

by Mspeggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Torbeck, Ben Misner, Tiffany Thomas
Mar 05, 2025 -

Jeff Wyler Nissan of Cincinnati responded

Thank you for recognizing the excellent customer service at Jeff Wyler Nissan of Cincinnati! We're delighted to hear that everything was handled professionally and thoroughly. We appreciate your feedback and look forward to serving you again in the future!

February 27, 2025

Aaron made us feel welcomed. He answered every question thoroughly with patience. He was by far one of the best experiences we’ve had in a dealership yet. More

by Her
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Singer, Aaron Muth
Feb 27, 2025 -

Jeff Wyler Nissan of Cincinnati responded

We're delighted to hear that Aaron provided such a welcoming and informative experience at Jeff Wyler Nissan of Cincinnati. Thank you for sharing your positive feedback, and we hope to see you again in the future!

February 25, 2025

I’ve been to a lot of dealerships and spent less money and felt way more welcomed, especially after the deal was done not happy with their performance told a lot of things Seem to be very deceiving More

by Disappointed
Recommend Dealer
No
Employees Worked With
Tom Jones, Jimmy Singer, Brian Falhaber, Jim Steinau
Mar 05, 2025 -

Jeff Wyler Nissan of Cincinnati responded

I'm sorry to hear about your experience. We strive for transparency and a welcoming atmosphere, so it's concerning that we fell short during your visit. I'd like the opportunity to address any issues you faced personally—please feel free to reach out at your convenience. Thank you, Brian Falhaber - General Sales Manager - brian.falhaber@jeffwyler.com

February 15, 2025

Caring , courteous , knowledgeable , and efficient ! In and out quickly …. Clean , respectful , and treated me like a good friend . More

by willigjoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Falhaber, Mike Torbeck, Ben Misner, Tiffany Thomas
Feb 17, 2025 -

Jeff Wyler Nissan of Cincinnati responded

We're delighted to hear that you felt well taken care of at Jeff Wyler Nissan of Cincinnati! Our team is committed to providing a friendly and efficient experience. Thank you for sharing your feedback!

January 28, 2025

This dealership was great they replaced my Transmission it only took a week while doing so they made sure I had transportation Thanks Nissan More

by kittlesregina29
Workmanship
Recommend Dealer
Yes
Employees Worked With
BRADY SERVICE DEPARTMENT , Ben Misner
Jan 28, 2025 -

Jeff Wyler Nissan of Cincinnati responded

We're delighted to hear that Jeff Wyler Nissan of Cincinnati took great care of your transmission needs and provided you with transportation during the process. Thank you for sharing your positive experience!

January 21, 2025

It was very busy after. New construction long Waite 3 in half hours nice place to waite. More

by bealbonnie6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady
Jan 23, 2025 -

Jeff Wyler Nissan of Cincinnati responded

Thank you for reviewing your recent visit here at Jeff Wyler Nissan of Cincinnati. We appreciate your feedback and hope we have the opportunity to serve you again in the future!

January 05, 2025

Great customer service. Everyone was very polite and professional. D'Angelo and Ritchie were very helpful. More

by kmam513
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DeAngelo Harmon, Ritch Greco
Jan 06, 2025 -

Jeff Wyler Nissan of Cincinnati responded

Thank you for the wonderful feedback! We're delighted to hear that D'Angelo and Ritchie provided great customer service at Jeff Wyler Nissan of Cincinnati. We appreciate your support!

December 18, 2024

Scammers. Will take advantage of you if you don’t know much about cars, especially Tiffany. Took my car in because it broke down- never got fixed or figured ou More

by madisonzelenka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Tucker, Mike Torbeck, Ben Misner, Tiffany Thomas, Paul Topicz
Dec 19, 2024 -

Jeff Wyler Nissan of Cincinnati responded

Madison, I'm sorry to hear about your experience and the frustration it caused. We strive for transparency and effective service, so it's concerning to read this feedback. Please reach out directly if you're open to discussing further; we want to make things right. Thank you, Michael Torbeck - Service - michael.torbeck@jeffwyler.com

December 13, 2024

I've been trying to get my Nissan in for warranty work and when I say I need towed and a loaner car they send me to a machine of someone who won't call back. I cannot push my car there it's under the tran More

by tsprin7123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Tucker, Tiffany Thomas
Dec 17, 2024 -

Jeff Wyler Nissan of Cincinnati responded

I'm sorry to hear about the difficulties you're experiencing with getting your Nissan serviced. This is not the level of service we aim to provide, and I apologize for any inconvenience caused by our lack of communication. Please reach out directly so we can assist you in resolving this issue promptly. Thank you, Michael Torbeck - Service - michael.torbeck@jeffwyler.com

December 11, 2024

Brought truck(2023 Titan) in for unscheduled maintenance concerning possible steering problem(s) per request of Mr. Ben Misner, of which proved to be the best decision considering the nature of the problem. More

by percyrobertsiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Misner
Dec 12, 2024 -

Jeff Wyler Nissan of Cincinnati responded

Percy, we're glad to hear that bringing your Titan in for maintenance at Jeff Wyler Nissan of Cincinnati was the right choice. Our team is always here to help with any concerns you might have!

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