Jeff Wyler Kings Nissan
Cincinnati, OH
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We were looking for a new car and wanted to test drive an altima. We sattled on a 2 door altima and worked with the salesman Kelly to find one in our color and options. Meanwhile I had them look at our tr altima. We sattled on a 2 door altima and worked with the salesman Kelly to find one in our color and options. Meanwhile I had them look at our trade-in. We knew what our trade was worth from NADA and KBB and what their invoice would be by using our laptop and NADA. When they showed me their deal I couldn't believe it. There trade in value was $5000 under KBB and NADA and wanted us to pay $9000 with trade-in for the car. When I asked how they arrived at that price they brought up KBB on their computer. When I pointed out that they had left off that my truck was a diesel and according to KBB thats a $5000 increase, they would only raise the trade-in up $3000, Which still meant that with the $1000 rebate I would still owe them $6000 with my trade-in. Their price was full MSRP, taxes, and title minus trade-in and $1000 rebate. I explained to the manager that two other dealers had offered me full value for my trade that day and he occused me of lying. We got so pissed off that we left. We rechecked all our information, printed it out, and went to a different dealer the next morning! Castrucci Nissan at Dayton Automall. We showed Paul [manager] the information we had, told him what we would need for our trade-in and test drove a lot car while he worked up a deal and checked our trade-in. Working with Paul and Scott they found our car [same as Kings], worked up a deal for full value on our trade, $1500 rebate [$500 extra that Kings didn't know about or hid!], and dealer invoice price. This price was $7300 less then Kings first offer, and $4300 under Kings second offer! We bought the car and will highly reccomend their dealership. We will be going back to Kings Nissan [and taking car with us to show them] to talk to the head manager Belinda and letting her know how unhappy we are with their way of treating customers. We can't remember the manager we dealt with but they'll figure it out. WE HIGHLY RECCOMEND STAYING AWAY FROM kINGS NISSAN!!!! More