
Jeff Wyler Kings Nissan
Cincinnati, OH
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Isaac was very friendly, knowledgeable and patient; I wasn't able to buy the car the first time I went into the dealer but he followed-up with me later on that next week and I was able to come in the fol wasn't able to buy the car the first time I went into the dealer but he followed-up with me later on that next week and I was able to come in the following weekend. I appreciated the fact that he followed-up when he said he wouldn't and didn't try to contact me multiple times that week - several other dealerships had. More
From the moment I walked on the lot, I was greeted, not smothered by a car salesman. Tyler introduced himself and from that moment, I knew this was going to be a good experience. Tyler was very knowledge smothered by a car salesman. Tyler introduced himself and from that moment, I knew this was going to be a good experience. Tyler was very knowledgeable about the Nissan line of cars. After some conversation he directed me to exactly what he thought I would like. There was no need for me to walk God's green earth to find something that I would like. He led me right to the Altima SV. After the test drive with Tyler he let me go on my own to get a feel for the car. I was in love. The Altima was a perfect fit !!! After the negotiations, we settled and I was directed to John ... great guy ... and a great sense of humor to boot. I was very pleased with the whole experience and I have no reservations about telling others where I got this great car !!! More
The process was pain free and very friendly. One of the best car purchases I have had, will be back in the future. Shane was awesome and handled everything professionally, excellent salesman. Thank you, best car purchases I have had, will be back in the future. Shane was awesome and handled everything professionally, excellent salesman. Thank you, Jerry Nichols More
I purchased my vehicle in July of 2013. The buying experience was smooth and the ability to have regular maintenance completed quickly and conveniently has made the experience even better. The staff experience was smooth and the ability to have regular maintenance completed quickly and conveniently has made the experience even better. The staff is friendly and polite and I love my car! Thanks More
Christian Penafiel was a joy to work with. He was always courteous, responsive, and honest. He always responded promptly with my e-mail based questions and helped me get prices for several different model/ courteous, responsive, and honest. He always responded promptly with my e-mail based questions and helped me get prices for several different model/option combinations. He also had a test car ready for my family when we stopped by on Saturday. I highly recommend. More
I called Kings Nissan looking for a price on the 2013 Murano, my call was transferred to Christian Penafiel. His voice on the phone was extremely courteous and friendly. He was not pushy but very inform Murano, my call was transferred to Christian Penafiel. His voice on the phone was extremely courteous and friendly. He was not pushy but very informative and his greatest talent, is that he listens patiently to what the customer wants. I explained what I was looking for and he proceeded to show me everything about the Nissan Murano. I was thoroughly impressed with his knowledge and the way he went about explaining the different parts and the functionality of the Murano. He let me drive the Murano and experience it before I decided. At all times Christian was very helpful and not pushy. He fully programmed my phone and seats in the car. He was a pleasure to work with. I would highly recommend Kings Nissan and Christain Penafiel at Kings Nissan. He is great to work with. More
I have purchased 2 Nissan's from this dealership (with the help of Shane McGrady, both times) and would highly recommend King's Nissan and Shane to anyone purchasing a Nissan. The dealership is clea (with the help of Shane McGrady, both times) and would highly recommend King's Nissan and Shane to anyone purchasing a Nissan. The dealership is clean and easily accessible. Everyone there is extremely friendly and welcoming. They were a pleasure to work with and I feel they gave me a fair price on my vehicles. Shane is not only a great, knowledgeable salesman, he is a sincere, caring person. Go to King's Nissan, and ask for Shane! More
We walked into Kings Nissan looking at new cars. We were greated by Christian Penafiel. What we liked about him most was that he was not pushy but very informative. We told him the type of car we were looki greated by Christian Penafiel. What we liked about him most was that he was not pushy but very informative. We told him the type of car we were looking for and he directed us to those types of SUV's. He proceeded to show us everything about the Nissan Rogue. We were very impressed with his knowledge and the way he went about explaining the different parts of the SUV. He let us drive the Rogue and explained to us everything and how it worked and had great knowledge about every part of the SUV. We also had an SUV we wanted to trade in. Christian was very helpful with having it appraised. As we were waiting for the appraisal Christian got out some books on the Nissan Rogue and was going thru them with us. At all times Christian was very helpful but not pushy. When we got the appraisal on our used car he sat down with us and came up with some figures to let us know what we could get the car for. He was very helpful on what rebates were available and what type of financing was available. We also were looking for a certain color and he found one for us and even went and picked it up the next day at another dealership. We were able to work some figures out with Christian and walked out of the dealership with a new Nissan Rogue. When we came and picked up the Rogue he took the time to explain every part of the SUV to us again. He even put our cell numbers in the bluetooth to show us how it worked. He explained to us how to set up appointments to get the Rogue serviced and set up our first appointment for us. He also explained the procedure on how to get the car washed anytime we wanted too. We have bought many cars over the years and Christian is by far the best salesperson we have ever dealt with. We would highly recommend anyone looking to buy a Nissan to go see Christain Penafiel at Kings Nissan. You won't be sorry. Mike and Kathy Loveland, Ohio More
I had a wonderful experience when buying my car.I left feeling really good about my decision. I don't have any complaints, anything I didn't understand was thoroughly explained to me. I actually had fun b feeling really good about my decision. I don't have any complaints, anything I didn't understand was thoroughly explained to me. I actually had fun buying a car I would recommend Brad to anyone. More
I came into Kings Nissan on Saturday 8/10/13. I was warmly greeted By Tom. He was very friendly and kind. I had no clue as to what I wanted to buy. I just knew I needed a new dependable car that has a warmly greeted By Tom. He was very friendly and kind. I had no clue as to what I wanted to buy. I just knew I needed a new dependable car that has a minimum of 4 doors and could accommodate 2 child car seats for my two lil guys. Tom took his time with me and showed me a few cars. He let me drive a Nissan Altima and he knew right away that I was not comfortable in it. He apologized for having me drive the car. There was no need to do that because How would either of us know if I would be comfortable. It was a little bigger than what I wanted. He then showed me the Sentra and took me out in it. I fell in love with the sentra right away. When we got back he offered to show me another style but I knew the Sentra was for me so I declined. We went in and he offered me some water or coffee and we got to work on paper right away. My Credit was a challenge for a few different reasons. Since it was a saturday we weren't able to find a bank for financing. Tom was as disappointed as I was but he apologized to me and kindly walked me out. I was resigned to the idea of not being able to drive the car I fell in love with. I went to another dealer and was financed for my 2 nd choice vehicle. I took the car and went to work on Monday 8/12/13. When I pulled into my parking spot I received a call from Zack a finance guy there at Nissan. He told me that they were able to find a financial institution to finance me for the Nissan. My heart quickly sank. I had settled for a car I didn't want. I explained to Zack that I had picked up another car. After a few minuets he asked me if I had signed any paperwork. I had not. The printer at the 2nd place was broken so I was supposed to go back that evening after work. Zack told me that since I didn't sign anything that I had not technically bought the car and that I could take it back. Zack then informed me that if I really wanted the Sentra that I could bring the car I had to Nissan and they would take it back to the other dealer and pick up my trade in for me! My husband and I met at Kings Nissan after work and we signed the papers for the Sentra and the guys Tom, Zack, and John took extremely good care of us! I will defiantly will make sure we fo to these guys again for our future vehicle needs! This is the best customer service I have had in a long time. Thanks guys! More