Jeff Wyler Kings Nissan

I came into Kings Nissan on Saturday 8/10/13. I was warmly greeted By Tom. He was very friendly and kind. I had no clue as to what I wanted to buy. I just knew I needed a new dependable car that has a warmly greeted By Tom. He was very friendly and kind. I had no clue as to what I wanted to buy. I just knew I needed a new dependable car that has a minimum of 4 doors and could accommodate 2 child car seats for my two lil guys. Tom took his time with me and showed me a few cars. He let me drive a Nissan Altima and he knew right away that I was not comfortable in it. He apologized for having me drive the car. There was no need to do that because How would either of us know if I would be comfortable. It was a little bigger than what I wanted. He then showed me the Sentra and took me out in it. I fell in love with the sentra right away. When we got back he offered to show me another style but I knew the Sentra was for me so I declined. We went in and he offered me some water or coffee and we got to work on paper right away. My Credit was a challenge for a few different reasons. Since it was a saturday we weren't able to find a bank for financing. Tom was as disappointed as I was but he apologized to me and kindly walked me out. I was resigned to the idea of not being able to drive the car I fell in love with. I went to another dealer and was financed for my 2 nd choice vehicle. I took the car and went to work on Monday 8/12/13. When I pulled into my parking spot I received a call from Zack a finance guy there at Nissan. He told me that they were able to find a financial institution to finance me for the Nissan. My heart quickly sank. I had settled for a car I didn't want. I explained to Zack that I had picked up another car. After a few minuets he asked me if I had signed any paperwork. I had not. The printer at the 2nd place was broken so I was supposed to go back that evening after work. Zack told me that since I didn't sign anything that I had not technically bought the car and that I could take it back. Zack then informed me that if I really wanted the Sentra that I could bring the car I had to Nissan and they would take it back to the other dealer and pick up my trade in for me! My husband and I met at Kings Nissan after work and we signed the papers for the Sentra and the guys Tom, Zack, and John took extremely good care of us! I will defiantly will make sure we fo to these guys again for our future vehicle needs! This is the best customer service I have had in a long time. Thanks guys! More

I would start with saying that customer service at Kings Nissan was way beyond my imagination. I felt like i was at home, I didn't fell i was at some dealership where i am just another customer. From start Nissan was way beyond my imagination. I felt like i was at home, I didn't fell i was at some dealership where i am just another customer. From starting till ending it was real smooth experience. I went first day ans met Shane and talked to him what i was looking for. He went ahead and show me not just one but 2 car based on what i was looking for. He made sure to explain me each and every aspect of the car. Also he made sure i could test drive to check handling of car. When we came back i got quote and they were very friendly. I told them i wanted to show car to my wife, they offered me to drive car to home if wanted to show her. But told them that i wanted to take time to talk to my wife and discuss. Next day i was curious to go to dealership with my wife to have look at car. We went there without appointment but still we we greeted very nicely and they made sure we were attended to what we needed. Travis and John worked with Shane and made sure to look into what they could do with our offer for car. They made us feel we were at home while they worked out deal for us. They all stayed even after dealership was close to work out deal with us and i didnt felt at anytime that they were eager to leave. And after when finalized the deal and bought the car, Shane stayed to explain us each and every feature of car and made sure to go through every button on car. I am really happy that i bought car for Kings Nissan, i will always recommend anyone i know to Kings Nissan. And on top of all i really love free car wash for life :). There was really not even single thing that i can say i was upset with. Thank you guys (Shane, Travis and John) More

I went to Look at the 2013 Nissan Altima S. Then we went in to work on the credit. Well here comes the so called manager and tells me that there is nothing on my credit and he cant do anything. So I went to in to work on the credit. Well here comes the so called manager and tells me that there is nothing on my credit and he cant do anything. So I went to jeff Wyler Honda and I got the 2013 Accord sport with my bad credit according to kings Nissan for 375 a month whit out a dollar down. This place sucks WONT RECCOMEND !!!!!!!!!!!!!! More

The next time I need to buy a car it will be from Brian. Thanks!!! Great Customer Service, from start to finish.Helped us find what we were looking for. Thanks!!! Great Customer Service, from start to finish.Helped us find what we were looking for. More

Christian did a great job closing the deal, which was fair for both parties. He coordinated several of the fixes and I am very satisfied. This is my third car from this dealer and I will return when I fair for both parties. He coordinated several of the fixes and I am very satisfied. This is my third car from this dealer and I will return when I need another car. Service department did a great job on the fixes (Ric Young). More

I have been going to Nissan since I bought my car for the oil changes I have never had a problem until today with Jennifer at the front desk. I assume she acted the way she did because I'm a young mother. My oil changes I have never had a problem until today with Jennifer at the front desk. I assume she acted the way she did because I'm a young mother. My son saw the popcorn machine this morning and remembered it. I asked Jennifer if we could make some popcorn she said no because it would get stale and that they usually do not make it until 11. I walked away she then was saying there were cookies by it which I knew already and could clearly see as well as my 2 year old son could. I pay 400 a month on a car from this location and pay for insurance to keep a car from this company and Jennifer was too lazy or didn't want to waste one bag of popcorn when my son was excited about it . She even continued to tell me there was a vending machine. A vending machine, really?! So I can go pay for something when you are too lazy to make popcorn that's suppose to be there for valued customers for free? Absolutely ridiculous. Manager will be hearing from me, I do not feel "valued" at all as a customer and things like this definitely make me rethink if I would recommend the store to anyone else.. More

This was by far the worst experiance I have ever had at a dealer. I go in to buy a Van have the sales guy promise me a price then tried to back out of that price. The van was priced at 5900 at the deal the g dealer. I go in to buy a Van have the sales guy promise me a price then tried to back out of that price. The van was priced at 5900 at the deal the guy went down to 4200 then the boss said that was to chep to sell it for after the sales guy already said that he would sell it to us for 4200. He flat out lied to us. Then come to find out find the same van on there web sight for 4900. So looks like they were just trying to rip us off. I am so glad we did not get the van who knows what is wrong with it if they can't even keep there numbers strait. Will not be shopping there ever again. More

Kings Nissan sold me a car that they knew had a problem that they had refused to fix before I purchased the vehicle. In less the 24 hours of driving my car off their lot, it started overheating according t that they had refused to fix before I purchased the vehicle. In less the 24 hours of driving my car off their lot, it started overheating according to the temperature gauge. I threatened to cancel the contract and bring the car back. Then, they admitted that the service report showed there was a problem with the temperature gauge and that they had reset it and apparently that didn't work. They told me I could bring the car back in and they would take a look at it. They had my car for four days and said they took it to Borcherding Buick for an estimate and that it was a sensor that would cost $800 that they were not willing to pay. They suggested I take it to my mechanic for a cheaper estimate and they may be willing to pay that. My mechanic said it was the instrument cluster, not a sensor. It cost me $375 for the repair. Kings Nissan would not reimburse this cost. I contacted Borcherding Buick to see why there was a discrepancy between the cost of repair and determined problem. Come to find out, they didn't recently take my car to them when I had brought it to them; they had actually taken it to them WEEKS BEFORE I PURCHASED the car and they declined the repair. I had Borcherding Buick fax me that estimate. I assume they thought I would pay $800 and they could pocket the extra money. Do not buy from this dealership that scams hard working individuals and conducts fraudulent business acts. In addition, they have no morals or values! I purchased this car while accompanied by my three young girls. We were all so excited to be purchasing our first newer used car :) You have been warned. More

when i purchased my car, everyone was nice and helpful until after the purchase, i found out, they did not transfer my tags as agreed. I drovetwo weeks on bad plates until title came. They told me , use t until after the purchase, i found out, they did not transfer my tags as agreed. I drovetwo weeks on bad plates until title came. They told me , use this title to get plates for my new car. I had traded a malibu in . lucky i did not get ticket. I parked car until i could get tags. I called dealer, spoke to Chris, sales manager, also to store GM, total waste of time. They keep my money for transfer, but did not provide service. I will never return ,or, reccomendthis dealer to anyone!!!!! More

Was a fabulous experience from beginning to end. Never felt unsure or pressured and was treated with utmost respect. Would definitely recommend this dealer to anyone!!! felt unsure or pressured and was treated with utmost respect. Would definitely recommend this dealer to anyone!!! More