Jeff Wyler Kings Nissan
Cincinnati, OH
Filter Reviews by Keyword
By Type
Showing 831 reviews
Kings Nissan sold me a car that they knew had a problem that they had refused to fix before I purchased the vehicle. In less the 24 hours of driving my car off their lot, it started overheating according t that they had refused to fix before I purchased the vehicle. In less the 24 hours of driving my car off their lot, it started overheating according to the temperature gauge. I threatened to cancel the contract and bring the car back. Then, they admitted that the service report showed there was a problem with the temperature gauge and that they had reset it and apparently that didn't work. They told me I could bring the car back in and they would take a look at it. They had my car for four days and said they took it to Borcherding Buick for an estimate and that it was a sensor that would cost $800 that they were not willing to pay. They suggested I take it to my mechanic for a cheaper estimate and they may be willing to pay that. My mechanic said it was the instrument cluster, not a sensor. It cost me $375 for the repair. Kings Nissan would not reimburse this cost. I contacted Borcherding Buick to see why there was a discrepancy between the cost of repair and determined problem. Come to find out, they didn't recently take my car to them when I had brought it to them; they had actually taken it to them WEEKS BEFORE I PURCHASED the car and they declined the repair. I had Borcherding Buick fax me that estimate. I assume they thought I would pay $800 and they could pocket the extra money. Do not buy from this dealership that scams hard working individuals and conducts fraudulent business acts. In addition, they have no morals or values! I purchased this car while accompanied by my three young girls. We were all so excited to be purchasing our first newer used car :) You have been warned. More
when i purchased my car, everyone was nice and helpful until after the purchase, i found out, they did not transfer my tags as agreed. I drovetwo weeks on bad plates until title came. They told me , use t until after the purchase, i found out, they did not transfer my tags as agreed. I drovetwo weeks on bad plates until title came. They told me , use this title to get plates for my new car. I had traded a malibu in . lucky i did not get ticket. I parked car until i could get tags. I called dealer, spoke to Chris, sales manager, also to store GM, total waste of time. They keep my money for transfer, but did not provide service. I will never return ,or, reccomendthis dealer to anyone!!!!! More
Was a fabulous experience from beginning to end. Never felt unsure or pressured and was treated with utmost respect. Would definitely recommend this dealer to anyone!!! felt unsure or pressured and was treated with utmost respect. Would definitely recommend this dealer to anyone!!! More
On all visits to Kings Nissan everyone was helpful, friendly, and informative of the car. The facility was very clean including the garage. Catarina and Corey answered all of our questions and made th friendly, and informative of the car. The facility was very clean including the garage. Catarina and Corey answered all of our questions and made the process of buying a new car very seamless. It was a memorable experience. More
Just purchases a used Hyundai from Kings Nissan. They bent over backwards to make sure that I received the right car at the right price. Christian, Andrew and Adrian all were great. I highly recommend !! bent over backwards to make sure that I received the right car at the right price. Christian, Andrew and Adrian all were great. I highly recommend !!! More
Caterina Kirby was extremely responsive, professional, and fun to deal with as was the sales manager. I'm happy with the car and transaction ( Ed Quinn was great )and the whole process was as good as it g and fun to deal with as was the sales manager. I'm happy with the car and transaction ( Ed Quinn was great )and the whole process was as good as it gets. More
Catarina was very professional and informed. Entire staff was helpfull, and they went the extra mile to make the deal. We recieved a great deal. staff was helpfull, and they went the extra mile to make the deal. We recieved a great deal. More
We would like to commend Jon Griffin for giving us such a delightful introduction to the 2013 Nissan Pathfinder. Even though Jon knew we were not ready to buy, he gave us a complete review of the 2013 model. delightful introduction to the 2013 Nissan Pathfinder. Even though Jon knew we were not ready to buy, he gave us a complete review of the 2013 model. He said the model we tested was brand new to the dealership, and even though he said he was not thoroughly familiar with all its features, we thought he was very thorough. He is indeed a good and knowledgeable salesman. More
I had a great experience working with Gary Reed thru email, and then we made contact by phone, he is very nice and was very helpful and told me if he didn't provide the absolute best customer service no email, and then we made contact by phone, he is very nice and was very helpful and told me if he didn't provide the absolute best customer service not to buy from him! Well he lived up to what he said and gave me a great deal on our new rogue. Thanks Gary More
I enjoyed the non-pressure sales and the time that was provided to ensure that I received the vehicle that I preferred. I also appreciated the percentage rate as well. The service felt more like dealing w provided to ensure that I received the vehicle that I preferred. I also appreciated the percentage rate as well. The service felt more like dealing with family. It was great and I will recommend Kings Nissan to friends and family. More