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Jeff Wyler Kings Nissan
Cincinnati, OH
832 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 832 reviews
December 09, 2016
Purchased a new Nissan Leaf This is the third vehicle purchased from Jeff Wyler Kings Nissan, and it's my second Leaf. I'm the guy who wants to know everything. I ask tons of qu This is the third vehicle purchased from Jeff Wyler Kings Nissan, and it's my second Leaf. I'm the guy who wants to know everything. I ask tons of questions and demand answers. Christian Penafiel and the service tech are very personable and knowledgeable about the electric Nissan Leaf and will always get answers to questions they don't know immediately. I feel welcomed when I enter the parking lot. Whenever I bring my car in for service, it is always returned to me sparkling clean. I'm always asked and encouraged to have my car recharged while I'm there. My wife and I feel we have a family at Jeff Wyler Nissan. Christian and the other staff always make us feel at home. We truly enjoy our electric cars and whenever we are stopped in parking lots at local stores, we always recommend the Nissan Leaf and refer them to Christian at Jeff Wyler Nissan. More
by Mr. Ed
Employees Worked With
Christian Penafiel, Ric Young, Matthew Watson, Justin Shenk, Jason Hume
December 09, 2016
Not impressed I am far from impressed with my recent car buying experience. I purchased a new 2016 Rogue. Long story short, I feel that I got the usual sales run- I am far from impressed with my recent car buying experience. I purchased a new 2016 Rogue. Long story short, I feel that I got the usual sales run-around and pressure despite being firm about what I wanted and was willing to spend. But my main issue is what happened when afterwards. The following day after I purchased it, on a vehicle with 30 miles on it, the check engine light came on. I had to go out of my way to bring it in, and it spent a week in the service department with them trying to figure out what the problem was (despite everyone there basically brushing it off at first). On top of that, they gave me a loaner with a low tire pressure warning on - I filled that tire 5 times in the week I had it (another inconvenience) but it would not hold air. A tire that low could have been very dangerous, but I got no apologies about that. Two part replacements later, they returned my car to me. They were not at all apologetic about the circumstances and inconvenience. I’ve reached out and emailed my concerns and frustrations, with only one apologetic response from the salesman – yet no real efforts to make it right. Though they claim that my "100% happiness" is so important to them, I’m left feeling that the dealership really couldn’t care less…they roped me into buying the car, and that’s where it ends. On a broader level, I’m also not at all confident in the quality of the vehicle I’ve purchased. I’ve never personally had a Nissan before, but this is not off to a good start. I bought a brand new car to avoid service and maintenance headaches for awhile – instead that is exactly how this one has started off within the first week I’ve owned it. And I’m working with a dealership that has left a bad taste in my mouth in general. Maybe I’ve just had some bad luck here, but I wouldn’t recommend Nissan or Jeff Wyler Kings Nissan based on my experience. More
by LEA423
Employees Worked With
NA
December 08, 2016
Friendly, knowledgeable and professional sales service. Leasing a new Nissan at Jeff Wyler King's Nissan was a pleasant and rewarding experience. My salesman, Christian, worked very diligently to match me u Leasing a new Nissan at Jeff Wyler King's Nissan was a pleasant and rewarding experience. My salesman, Christian, worked very diligently to match me up with the car that I was looking for. Satisfying the customer was obviously his objective, and I was very pleased with the results. More
by CSS6719
Employees Worked With
Christian Penafiel, Jason Hume
December 08, 2016
Dexter Lesueur is the best!! I just bought my 3rd new Nissan from this dealership, with the help of the same salesman each time -Dexter Lesueur. Even though I was considering anot I just bought my 3rd new Nissan from this dealership, with the help of the same salesman each time -Dexter Lesueur. Even though I was considering another type of vehicle, I couldn't imagine dealing with anyone else. Dexter found me the perfect truck and the entire purchase, trade-in, and financing was completely stress free. I trust Dexter found the vehicle I wanted at the very best price! More
by DarleneForJudge!
Employees Worked With
Dexter Lesueur
December 05, 2016
Outstanding This is our second Nissan purchase in 6 months. We were so impressed with the friendliness of everyone. We look forward to dealing with the Jeff Wyle This is our second Nissan purchase in 6 months. We were so impressed with the friendliness of everyone. We look forward to dealing with the Jeff Wyler team again! Thank you! More
by Redsguy
Employees Worked With
Franco Trovato, Jason Hume
December 01, 2016
Courtesy and professional sales service I was greeted with welcome smiles The time I waited for approval on my car purchase, my salesman Franco took the time to explain ever step without le I was greeted with welcome smiles The time I waited for approval on my car purchase, my salesman Franco took the time to explain ever step without leaving me sitting. I will recommend Kings Nissan to all my friends and family. Great customer service. More
by Cjfoster
Employees Worked With
Franco Trovato
November 28, 2016
Nissan Versa Samir was our sales person he was very helpful and very pleasent. Everyone was nice and helpful. This is my first Nissan. The interior lighting is not Samir was our sales person he was very helpful and very pleasent. Everyone was nice and helpful. This is my first Nissan. The interior lighting is not very bright. Love the Blue tooth and the 360 radius turning. Wished the head light were auto hate having to turn them on and off. So far great gas milage will have to see how it handles in the snow. No place for items except the glove box. Plenty of leg room. Trunk is a nice size. More
by NANCY K MILLS
Employees Worked With
Samir Abuyaghi
November 24, 2016
Samir "Our Favorite Jordanian Salesman " was fantastic. We purchased our second Rogue from him because he has the depths of knowledge about the product, t "Our Favorite Jordanian Salesman " was fantastic. We purchased our second Rogue from him because he has the depths of knowledge about the product, the ability to work deals and angles and the demeanor that makes you feel comfortable with him. Samir is a asset to the Wyler organization; hopefully we will not need to purchase in the near future, but if we do, Samir will be the first to get our business. More
by Plane Mech
Employees Worked With
Samir Abuyaghi
November 23, 2016
One of the best new car buying experiences ever! When I moved to Cincinnati about a year ago, I started using Jeff Wyler Kings Nissan for all my service needs. When my current lease was ending, I de When I moved to Cincinnati about a year ago, I started using Jeff Wyler Kings Nissan for all my service needs. When my current lease was ending, I decided to go to them to find my next car. I am so glad I did! Brandon Yates, the sales associate I worked with was great! He was so patient while I kept comparing different models. He took me to several other offsite lots where they keep extra inventory so I could see those as well. Once I finally decided on a car, he worked with me on the details of the sale without any pressure. Everyone that I met was kind, courteous and very professional. This was one of the best new car buying experiences that I have ever had! I highly recommend this dealer! More
by ttferland
Employees Worked With
Brandon Yates
November 22, 2016
Puts the customer first I believe that Dexter has a heart for people and his job and he's looking for the best opportunity to help and and give the customer the best value I believe that Dexter has a heart for people and his job and he's looking for the best opportunity to help and and give the customer the best value that he possibly can. I would refer Dexter to any of my friends and family definitely a good man. More
by Lislie
Employees Worked With
Dexter Lesueur
