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Jeff Wyler Kings Nissan

Cincinnati, OH

4.6
837 Reviews

9819 Kings Auto Mall Rd

Cincinnati, OH

45249

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Showing 837 reviews

November 07, 2024

I received extremely good customer service. The technicians were well informed and helpful. We will be back. More

by donjordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Watson
Nov 07, 2024 -

Jeff Wyler Kings Nissan responded

We're delighted to hear about your positive experience with our team at Jeff Wyler Kings Nissan! Our technicians strive to provide excellent service, and we're glad you felt well taken care of. Looking forward to welcoming you back soon!

November 04, 2024

I was very sick and asked Matt Watson if my car could be driven to me, Matt made it happen, drove finished car to my house! Way to go above and beyond, I will only shop and service at kings. More

by thannahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Watson
Nov 05, 2024 -

Jeff Wyler Kings Nissan responded

Hi Thannahan! We're delighted to hear that Matt went above and beyond for you at Jeff Wyler Kings Nissan. Thank you for your kind words and loyalty!

November 01, 2024

So friendly and helpful. They helped me when I was having trouble with my Wi-Fi on my phone and they always give me all the information explaining everything about my car. Ma More

by cindymckiddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Watson
Nov 04, 2024 -

Jeff Wyler Kings Nissan responded

Cindy, we're delighted to hear that Matt and the team at Jeff Wyler Kings Nissan have earned your trust over the years with their friendly and helpful service. Thank you for sharing such a positive review. We look forward to continuing to serve you in the future!

October 18, 2024

I went in on a Saturday after using the BuildANissan function on their website. I had a good idea what I wanted. The salesperson was unable to see my online build but we sat and I went over what I wan More

by Rhenium769
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Roseberry
Oct 21, 2024 -

Jeff Wyler Kings Nissan responded

Thank you for the detailed review. I'm sorry to hear about the challenges you faced during your vehicle purchase. It sounds like there were several miscommunications and delays that added unnecessary frustration to your experience, which is not what we aim for. We appreciate your patience throughout this process and will use it as a training opportunity for our team so we can take steps to improve our processes where needed. If there are any outstanding questions or concerns that we can address for you, please feel free to contact me directly at your earliest convenience. Respectfully, Rick Brock - General Sales Manager - rick.brock@jeffwyler.com

October 16, 2024

This dealship have a excellent rating and fixing whatever the problem is going on car More

by Yvette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Watson
Oct 17, 2024 -

Jeff Wyler Kings Nissan responded

It was our pleasure to assist you, Yvette! Thanks so much, from all of us here at Jeff Wyler Kings Nissan!

October 15, 2024

The best dealer I like king nissan Cristian the best worker I like big nissan cars More

by sergo59@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Penafiel
Oct 15, 2024 -

Jeff Wyler Kings Nissan responded

This review makes us so happy, Sergo! Thank you for coming to Jeff Wyler Kings Nissan!

October 13, 2024

this dealership went above and beyond for me when needing to find a car in my complex situation More

by heatherkash
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve and Ben also amazing. , Christian Penafiel
Oct 15, 2024 -

Jeff Wyler Kings Nissan responded

Heather, we're so glad our Jeff Wyler Kings Nissan team could assist you! Thanks for the wonderful review and please don't hesitate to reach out if we can be of service again in the future!

October 06, 2024

Christian was very good and helpful. It's one of the best experience i've ever had in buying a car More

by Jody D Luman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Penafiel, Savannah Kaylor
Oct 07, 2024 -

Jeff Wyler Kings Nissan responded

Jody, We're happy our team provided unparalleled customer service during your visit! Thank you for the five-star rating! - Jeff Wyler Kings Nissan

October 03, 2024

All of my experiences with Jeff Wyler Kings Nissan have been pleasant. What else can I say? More

by TexasGene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Watson
Oct 04, 2024 -

Jeff Wyler Kings Nissan responded

Thank you for the kind review! We're thrilled to hear you've always had pleasant experiences with our team here at Jeff Wyler Kings Nissan and we look forward to seeing you next time. Take care!

September 27, 2024

Chris the service advisor is always helpful and very knowledgeable. He explains things in detail. Keeps you updated about your vehicle status. More

by jamee57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Bennett
Sep 27, 2024 -

Jeff Wyler Kings Nissan responded

Thank you for the kind words! We're glad to hear that Chris provided detailed and helpful service at Jeff Wyler Kings Nissan. We appreciate your feedback and look forward to assisting you again in the future!

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