
Jeff Wyler Hyundai of Fairfield
Fairfield, OH
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My check engine light came on on the weekend. I came in on Monday morning without an appointment and Michelle assured me that the service department would check on the problem. She called me several hours on Monday morning without an appointment and Michelle assured me that the service department would check on the problem. She called me several hours later to report the cause of the error code and to tell me about other service that it would be good to take care of. Later in the afternoon she called to tell me my car was ready to be picked up. It is always good to work with Michelle as my service advisor. More
As usual, I experienced awesome / excellent service! Michele (my Service Rep.) is ALWAYS professional, nice & polite. She is awesome! My Superior Hyundai Service experience is always THE BEST! Wouldn Michele (my Service Rep.) is ALWAYS professional, nice & polite. She is awesome! My Superior Hyundai Service experience is always THE BEST! Wouldn’t go anywhere else! More
Courteous, always on time and TJ very helpful . He Courteous, always on time and TJ very helpful . He gives good advice and doesn't pressure me into having other work done on my vehicle. Courteous, always on time and TJ very helpful . He gives good advice and doesn't pressure me into having other work done on my vehicle. More
The waiting areas and restrooms are very clean and the employees are very nice and friendly. Michele was friendly and the wait to be registered was very short. I like to go to the dealer for my extended employees are very nice and friendly. Michele was friendly and the wait to be registered was very short. I like to go to the dealer for my extended warranty. More
My engine light came on Sunday 9-7. Labor Day was the next day and could not get my car in. I called Tuesday 9-8 and talked to Michelle. She told me to bring it in and they would look at it. I brought next day and could not get my car in. I called Tuesday 9-8 and talked to Michelle. She told me to bring it in and they would look at it. I brought it in and was taken in immediately. In just a little while my car was fixed and I was on my way. I always get fast and good service. More
Very pleasant dealership to do business with! Always courteous and quick to respond to messages, great service and car care. Overall great experience and makes my routine oil changes a breeze! courteous and quick to respond to messages, great service and car care. Overall great experience and makes my routine oil changes a breeze! More
very friendly, smooth transaction, no high-pressure sales, great price, very fast getting in and getting out. Close to home for servicing, and fantastic best warranty available! sales, great price, very fast getting in and getting out. Close to home for servicing, and fantastic best warranty available! More
Excellent service. Michelle is great. They do want they are requested to do, but they will make recommendations as needed. Good people to do business with. are requested to do, but they will make recommendations as needed. Good people to do business with. More
Michelle provided exceptional customer serviceToo many Michelle provided exceptional customer service Too many other staff mainly the new car salesmen were not wearing mask. One unmasked new car salesman Michelle provided exceptional customer service Too many other staff mainly the new car salesmen were not wearing mask. One unmasked new car salesman even carried on a conversation with a customer who was also unmasked in close proximity to me. I will not be returning to Hyundai North until the pandemic is over. This is my second Genesis, and I have always brought my cars to Hyundai N for service.3stars for failure to adhere to the Governor’s order. More
New Car Purchase My overall experience with Superior Hyundai North was good. Chris Bosse was friendly, informative, and was able to locate a Palisade with the features My overall experience with Superior Hyundai North was good. Chris Bosse was friendly, informative, and was able to locate a Palisade with the features I was looking for. At this point, I have nothing negative to say. More