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Jeff Wyler Honda of Colerain
Cincinnati, OH
2,114 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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June 27, 2015
Repeat Customer My family has purchased 7 vehicles from Jeff Wyler Honda of Colerain in the past 3 years. We always get our service needs done there. The people are a My family has purchased 7 vehicles from Jeff Wyler Honda of Colerain in the past 3 years. We always get our service needs done there. The people are always Friendly and will help you the best they can. More
by Tyrell Pope
Employees Worked With
Adam Heltemes
June 26, 2015
cleand and scratch package!!!!! the price AND SERVICE ARE FIRST CLASS. I AM RATHER SORRY I BOUGHT SOME KIND OF CLEANING AND SCRATCH SERVICE. AS MY FIRST REQUEST for it I WAS TOLD " the price AND SERVICE ARE FIRST CLASS. I AM RATHER SORRY I BOUGHT SOME KIND OF CLEANING AND SCRATCH SERVICE. AS MY FIRST REQUEST for it I WAS TOLD "IT IS IN KENTUCKY" AND "THE SCRATCH IS TOO DEEP anyhow". IF I WAS TOLD IN Advance I had to go to Kentucky I would not have spent the money. Otherwise your company is superb!!!!!!!!! if you don't post this it is fine with me....I really am quite pleased with everything else. More
by alans
Employees Worked With
Ken Lillard
June 24, 2015
1st Class Service I just brought my Honda Fit to Jeff Wyler Honda of Colerain for the 1st time. I came for an oil change that I scheduled online for 2pm. Being my first I just brought my Honda Fit to Jeff Wyler Honda of Colerain for the 1st time. I came for an oil change that I scheduled online for 2pm. Being my first time for this I was apprehensive about the procedure. But even though you could tell all the staff was extremely busy when I approached someone to explain what I needed I was greeted with a smile and taken care of right away. While I waited in a Very nice, comfortable and clean waiting room they changed my oil, rotated my tires and washed my car for a very reasonable price and in a very timely manner. I will definitely be taking my vehicle back there from now on. I am 59 years old and this is the best service I have ever experienced in my lifetime. More
by CJ Jen
Employees Worked With
I can't remember.
June 24, 2015
Oil change Jeff Wyler emplyees are very courteous and helpful. They always wash our car and take time to thoroughly go over all the inspection items. I especial Jeff Wyler emplyees are very courteous and helpful. They always wash our car and take time to thoroughly go over all the inspection items. I especially like the report i can take home on what the car might need. More
by Don Patten
Employees Worked With
Ginny Korb
June 23, 2015
This is Jeff Wyler?? Jeff Wyle Colerain lacks the loyalty that I expect in a dealership. I want customer service, and truths about my vehicle; not up selling of not needed Jeff Wyle Colerain lacks the loyalty that I expect in a dealership. I want customer service, and truths about my vehicle; not up selling of not needed services. We always have our 2 Hondas serviced here because it is the closest. Aside from Jenny Randolph, I don't know if one of the service advisors would be truthful about our vehicle. They promise to inspect your vehicle and it doesn't happen, they should be washing the cars, as they suggest, but it doesn't happen, when you, as a customer know that something is obviously wrong with your car, and the service department fails to bring it to your attention, it leaves you with a bad feeling, and finally, when you get a service record, and it has another customer's suggested(sales) maintenance advice, it leaves one with privacy concerns, and a bad taste in one's mouth. What happened to test driving our vehicles to makeep sure service was performed? More
by Loyal Honda People
Employees Worked With
Adam Heltemes
June 23, 2015
The "new" switch-a-roo I took my 2000 Civic in for a routine oil change and a possible seal change. Nothing major. While I walked out with that being taken care of, I also I took my 2000 Civic in for a routine oil change and a possible seal change. Nothing major. While I walked out with that being taken care of, I also left with a brand new 2015 CR-V. I've taken my Civic here for service for many many years and always have great customer service. Al always takes the time to go above and beyond to make sure I'm aware of any issues. This was my first purchase and the sales department was just as wonderful. Dana was my sales associate and she mentioned she's new to this side of things, she did a great job! I would highly recommend this dealership. More
by rshibiya
Employees Worked With
Dana Merritt, Al Strohofer
June 21, 2015
Service is always excellent I have not had any problems with my 2007 Honda Accord which is the reason I bought a Honda. I take it in for preventive maintenance regularly. I do I have not had any problems with my 2007 Honda Accord which is the reason I bought a Honda. I take it in for preventive maintenance regularly. I do not have a problem getting an appointment. My service advisor Doug Schuler, greets me right away. He can often take care of my minor problems before the car goes to the mechanic. I so appreciate his caring help. Kathryn Hinkle More
by Kate83
Employees Worked With
Doug Schuler
June 18, 2015
My service dispatcher is always helpful! I always ask for Brian Heisler when scheduling an appointment for service or have a questions. I have a 15 year old Honda Accord. Still going strong! I always ask for Brian Heisler when scheduling an appointment for service or have a questions. I have a 15 year old Honda Accord. Still going strong! Brian answers all my questions and is very helpful. Service is always good and timely! More
by goodcargirl
Employees Worked With
Brian Heisler, Idan Shenhav
June 16, 2015
Got My Honda Fit From the moment I walked into the doors at Jeff Wyler Honda of Colerain , I was approached by Idan Shenhav with big smile and asked if he could assis From the moment I walked into the doors at Jeff Wyler Honda of Colerain , I was approached by Idan Shenhav with big smile and asked if he could assist me, for which I replied yes and he ask what type of vehicle I was considering I told him that I was interested in one of the following vehicles, Honda CRV, Accord, or the Honda Fit. Idan stated that he could assist me with checking them out. During the entire time I was at the dealership Idan made me feel very comfortable . We had nailed it down to the final two vehicles the Accord and the Honda Fit. Idan and I took a test drive for both cars. By the time we were finshed Idan and I had worked out a great deal that worked for the both of us and I purchased the 2015 Honda Fit (black). I was very pleased with the service I recieved from Idan 100%. Sigmamidnite4 More
by Sigmamidnite
Employees Worked With
Idan Shenhav
June 16, 2015
Service with a smile Had appointment at 2 pm Monday, June 15. Greeted with a welcome and smile. I always take my car to Jeff Wyler Honda on Colerain for service and have Had appointment at 2 pm Monday, June 15. Greeted with a welcome and smile. I always take my car to Jeff Wyler Honda on Colerain for service and have always been treated with respect and as if I was the only one there. Having had a career in Customer Service, I rate theirs as an A+ and I'm a pretty strict critic when it comes to Customer Service. Wish more companies would follow the Customer Service standards practiced by Jeff Wyler Honda on Colerain! More
by Custrep
Employees Worked With
Albert Strohofer - Service Advisor. Tech 6848
