Jeff Wyler Honda of Colerain
Cincinnati, OH
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BEWARE OF THIS DEALER. They have over 50 complaints filed with the Ohio Attorney General. You need to check any documents that you sign very closely. The promises made o They have over 50 complaints filed with the Ohio Attorney General. You need to check any documents that you sign very closely. The promises made on the sales floor may not be included in the finance documents. Don't trust them. Make sure to get copies on any documents that your sign. If they hand you an envelope, check inside. In my case, they gave me an envelope full of blank papers that was supposed to contain the financial agreements. I did not discover this until I returned home. It took 10 days to get copies emailed to me. When I checked the documents, I found the the price was not what I thought I agreed to. I was charged for a 12.5% market adjustment (that I was not told about) and dealer add-ons that was I was promised would be offset in the final price. I specifically told the sales manager that I did not want to pay for any dealer add-ons. I tried to contact a sales manager. I simply want the additional charges removed. Unfortunately no one will return my calls. More
Took advantage of me once in service department. Blatant and aggreagious. Management tried so hard to not refund false charges. Today reluctantly I attempted to purchase a new car from a Wyler Blatant and aggreagious. Management tried so hard to not refund false charges. Today reluctantly I attempted to purchase a new car from a Wyler deal. Was told I must pay a 10% mark up. Market adjustment fee. I know inventory is tight but customers never forget. Just taking advantage of the consumer. Shame on Jeff personally. You are not a positive member of the community. Buyer beware More
I was flat lied to about my rim warranty. This was my first time ever buying a car and I guess should have read the warranty papers. Wasn’t aware they could just lie and sell you on warranty This was my first time ever buying a car and I guess should have read the warranty papers. Wasn’t aware they could just lie and sell you on warranty then it not cover what they said it would. I was told if I scratch my rims I could bring it in and for $50 deductible they would fix it. Well I tried to use this warranty only to find out that’s not what I was signed up for. It will only cover it if something is majorly wrong with the rim. I also got the paint warranty and am now worried if that really covers what they said it will as well. I would steer clear of this dealership. I plan on buying another brand new car again in 3 years but will not be doing business with them. Save your money from their false warranties. Guy seemed nice and sincere, but was altogether lied to. More
Great dealership and a outstanding employee in Brandon Brumfield. His knowledge of cars and customer service was top tier. Thanks with my car selection. Will be back and refer my family and friends Brumfield. His knowledge of cars and customer service was top tier. Thanks with my car selection. Will be back and refer my family and friends More
What an AMAZING Team they have at Jeff Wyler! Paul Finn went above and beyond to help me find the perfect vehicle! I was not sure what I wanted, but I did have a budget. Paul helped me find the E Paul Finn went above and beyond to help me find the perfect vehicle! I was not sure what I wanted, but I did have a budget. Paul helped me find the EXACT car that I needed. He is patient, kind and was so good to help me entertain my son while going through the car buying process. I know I got a GREAT deal on my car and I couldnt be happier with my purchase. I am so grateful to everyone that helped me, but especially Paul for taking A LOT of time with me to make sure I was happy with my choice. Thank you for helping me and I will definitely be recommending Jeff Wyler to EVERYONE that I know! More
We were interested in buying a 2014 vehicle for about 18000 with high miles for our son. By the time it was all set and done he would have been paying 30000 for a car that had nothing! We have bought 2 18000 with high miles for our son. By the time it was all set and done he would have been paying 30000 for a car that had nothing! We have bought 2 cars and leased two in the last 7 years and never offered a deal like this!! What a bunch of scammers. Do not waste your time and energy coming here! Also we just found out online it is listed 2730 cheaper online! What a joke! More
BEWARE of this dealership! I will never return to the service department! I bought my 2014 minivan new from this dealership. However, I have had nothing but problems with th I will never return to the service department! I bought my 2014 minivan new from this dealership. However, I have had nothing but problems with the service department. Today, I picked up my minivan, after spending over $1500.00 dollars only to find that my windshield had a huge crack in in it over the driver's side. It did NOT come to the dealership with a large crack. The crack occurred while my vehicle was there and they had the vehicle for almost 2 weeks. The service manage Ryan refused to do anything about the crack. He said they would fix it but WE would have to pay for it. Worst customer service ever! I will never buy from Jeff Wyler or have my car serviced by Jeff Wyler again. More