Jeff Wyler Honda of Colerain

We were in the process of buying a car and having it shipped to us. They had run a hard inquiry on our credit and we were awaiting the final payment information and to find out when they would be shippi shipped to us. They had run a hard inquiry on our credit and we were awaiting the final payment information and to find out when they would be shipping it. Then they wouldn’t answer calls or emails. When we finally got ahold of someone, they told us it needed a couple of repairs and they would let us know how long their service department would have it. Finally, a week and one hard credit inquiry later, we find out it had been sold out from underneath us. Steer clear at all costs, unless you want to play phone tag and have your credit dinged for a vehicle you’ll never get. More

Complimented my credit score and then insulted my intelligence. $10k markup (generously brought down to $5k), another $1300 in mandatory add-ons, and the paper they showed me didn't even include the intelligence. $10k markup (generously brought down to $5k), another $1300 in mandatory add-ons, and the paper they showed me didn't even include the financing rates or total cost of the vehicle. More

The absolute worst of the worst. Kevin was arrogant and rude. He has zero customer service skills. They lure you in with a trade in value then do don’t follow through. Slimy. The onl Kevin was arrogant and rude. He has zero customer service skills. They lure you in with a trade in value then do don’t follow through. Slimy. The only silver lining was Jordan who was customer service oriented, communicative and friendly. Do not shop there unless you want to be treated like dirt and are looking for a fight. More

Met with sales person on Wednesday signed paperwork that we were purchased the car. On Friday we were on the way to drop the check off we received from our bank to purchase the car. We received a phone cal we were purchased the car. On Friday we were on the way to drop the check off we received from our bank to purchase the car. We received a phone call stating because you did not finance through us we sold the car. I would never do business with them again. More

Wow oil change and tire rotation with appointment 90 minutes. Definitely won't be coming back to this dealership! minutes. Definitely won't be coming back to this dealership! More

Duston Anderson was very knowledgeable, friendly, and very helpful. He made buying my car a very easy process. He did not pressure me, but was there to answer all of my questions. very helpful. He made buying my car a very easy process. He did not pressure me, but was there to answer all of my questions. More

I could not get an online price from the “internet manager “; John Booth. Internet pricing is a lie. They should be suspended from that program as they are unwilling to provide online pricing. manager “; John Booth. Internet pricing is a lie. They should be suspended from that program as they are unwilling to provide online pricing. More