
Jeff Wyler Honda of Colerain
Cincinnati, OH
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Great car buying experience I went in looking at a used car that was listed but had been sold since I first started looking. Instead, they gave me a great deal on a similar new I went in looking at a used car that was listed but had been sold since I first started looking. Instead, they gave me a great deal on a similar new car that matched my budget. More
Service Appointment I scheduled a 2:30 appointment (key word is scheduled). at 3:30 my car had not even been moved to a service bay. I didn't need much done: just new wip I scheduled a 2:30 appointment (key word is scheduled). at 3:30 my car had not even been moved to a service bay. I didn't need much done: just new wiper blades, battery test and a multi point inspection. I didn't leave the dealership until 5:30. That is an extensive amount of time to spend for just the few minor things I had done. I was not happy about the amount of time I had to spend when I had the appointment scheduled. It wasn't like I was a walk in. More
Great place to buy a car! My husband and I went to look at used Honda's one Sunday afternoon and were greeted by Ken Lillard. Ken took the time to show us some CR-Vs and found My husband and I went to look at used Honda's one Sunday afternoon and were greeted by Ken Lillard. Ken took the time to show us some CR-Vs and found a very nice 2011 with low miles at a great price. We took it for a test drive and when we returned to the dealership, we decided to buy the car. Ken made the entire process easy and painless for us. We drove the CR-V home that very afternoon, much to my surprise. I would highly recommend this dealership and Ken as the salesman to everyone. Thank you. More
Much needed support I am currently a Active Duty Member of the U.S. Armed Forces. I have been a loyal customer of Honda for many years. Having both purchased vehicles and I am currently a Active Duty Member of the U.S. Armed Forces. I have been a loyal customer of Honda for many years. Having both purchased vehicles and have had servicing done at this dealership. The Service department has always provided fast and professional service. After many years of faithful service my 2003 Honda Accord with 197,000 miles needed a new transmission. It was time for a new vehicle. Paul Finn was able to get me into a new 2017 Honda Civic EX, with ease. Paul was very professional, and able to work within my budget enabling me to have a very reliable vehicle so I can continue to commute many miles to and from my home to base. More
Excellent Honda has always been a reliable source of transportation for me. The sales representative was nice, polite and patient. He also explained all of my q Honda has always been a reliable source of transportation for me. The sales representative was nice, polite and patient. He also explained all of my questions that I had about the vehicle as well as showing how to use everything that came with the vehicle. 5 Stars for Honda and Tom, along with all the rest of the sales team for making my experience enjoyable. More
Friendly and Easy to Work With John, Justin, and Byron were honest, affable and pleasant. We had a complication come up with financing, but Alan was on top of it and helped us find John, Justin, and Byron were honest, affable and pleasant. We had a complication come up with financing, but Alan was on top of it and helped us find a better rate and bank. We very much enjoyed working with them, and we would certainly use them again. My only complaint is that the used car we purchased could have been cleaner as the previous owner clearly had a dog. Overall we are very happy with our purchase. Thank you! More
bait & switch I have documented emails for a out the door price on a in stock vehicle. I agreed, but then said they forgot to add $2800 worth of add-ons, and couldn I have documented emails for a out the door price on a in stock vehicle. I agreed, but then said they forgot to add $2800 worth of add-ons, and couldn't honor that price. THEY FORGOT!!. More
EXCELLENT CUSTOMER SERVICE! We leased two new cars, John and Chris were great to work with. They took there time and went out of there way, we would recommend John and his staff We leased two new cars, John and Chris were great to work with. They took there time and went out of there way, we would recommend John and his staff. More
Customer for life: 4th car from this dealership I just leased an 2017 Accord Sport Special Edition. This is my 3rd lease in a row with Jeff Wyler Honda of Colerain and we bought our minivan there t I just leased an 2017 Accord Sport Special Edition. This is my 3rd lease in a row with Jeff Wyler Honda of Colerain and we bought our minivan there too. This lease and the last one were both negotiated and completed with Bobby Grigsby. Bobby and I hashed out the deal in 3-4 emails and I picked up my new car the same day. I was in and out the door in 1 Hour 45 Minutes which, to me, is very fast when buying/leasing a car. Bobby was great and I highly recommend calling and asking for him to negotiate your next Honda lease or purchase. More
New HR-V Pleasurable experience , even though Will was my salesperson other team members were helpfull and approachable. I started in the service department Pleasurable experience , even though Will was my salesperson other team members were helpfull and approachable. I started in the service department to bring in my Honda for service that turned out to be more than just replacing a part so my purchase was not a planned or welcomed onefor me but it was a comfortable one thanks to your employees .k More