Jeff Wyler Honda of Colerain

Great experience We had a great experience at this dealership. Everyone was friendly & polite. We had a bad experience at the first dealership we went to that day but We had a great experience at this dealership. Everyone was friendly & polite. We had a bad experience at the first dealership we went to that day but walked in here & had a totally different experience. Jerry Thompson was our salesman & he did a great job! We would recommend this dealership to anyone! More

I had a an excellent experience I knew what vehicle i was looking for. I was greeted by Byron Brown from sales. Great guy, no pressure, and knowledgable. Straight shooter gave me I knew what vehicle i was looking for. I was greeted by Byron Brown from sales. Great guy, no pressure, and knowledgable. Straight shooter gave me a good deal. No post purchase anxiety. Everyone I interacted with at the dealership seemed real, with a good vibe. I look forward to the same experience when I do my vehicle service. Thank you. More

Purchasing a new Honda CRV My wife and I worked with Ken Lillard, and he was super knowledgeable and helpful. I highly recommend him and the Jeff Wyler Honda dealership. My wife and I worked with Ken Lillard, and he was super knowledgeable and helpful. I highly recommend him and the Jeff Wyler Honda dealership. More

Service Department Contacted Service Department 1/16/17 because my vehicle didn't sound good. Chuck was able to fit me in that day. He explained all of my options and Contacted Service Department 1/16/17 because my vehicle didn't sound good. Chuck was able to fit me in that day. He explained all of my options and was very professional. The Service Dept. fixed my vehicle quickly and got me back on the road. More

Five strs all the way! Everyone goes beyond what is expected I was able to get an appointment for the same day at a time that worked into my busy work schedule. Everyone goes beyond what is expected I was able to get an appointment for the same day at a time that worked into my busy work schedule. More

Was taken care of promptly and professionally. No problems. We go to J. W. Honda on Colerain because it's closest to our home in Milan, In. We'll never buy another care from them. We go to J. W. Honda on Colerain because it's closest to our home in Milan, In. We'll never buy another care from them. More

I was on the verge of taking my business elsewhere. On January 12, 2017 I visited Jeff Wyler Honda of Colerain with my son so that he could get a new car. Will White welcomed us with open arms. We wer On January 12, 2017 I visited Jeff Wyler Honda of Colerain with my son so that he could get a new car. Will White welcomed us with open arms. We were under the impression that my son would need to wait a bit longer, but Will took on the challenge to make it work. My son was able to get the car he wanted with a very low interest rate. Will is the best salesman I have ever encountered!! He is extremely genuine and professional. His approach is relaxed, and there is never any pressure from him at any point. Even when I push him to the limit, he remains respectful and calm. Seeing that he was able to seal a great deal with my son, I began to get car fever myself and wanted to trade my lease in and finance a new car. After reviewing my options he presented them to the sales manager that was working on the numbers. And this is where it went downhill. The sales manager approached me to go over the same details and his delivery was awful. He spoke to me like I was a child, and told me I was basically “digging a hole for myself”. Talking to him made me feel apprehensive. I did not feel as though he cared about me as a longtime customer. So the next day I went to Jake Sweeny to discuss a deal. As far as I was concerned, that sales manager killed all thoughts of me ever going back to Jeff Wyler. However, after I test drove a Mazda 6, I remembered the red carpet treatment I always receive from Will White and I walk out on Jake Sweeny and contacted Will. When I expressed my thoughts to Will regarding the sales manager, he told me to come in right away or at my earliest convenience. When I arrived, Will greeted me with a huge smile, and then gave me the most sincerest apology on behalf of the sales manager that spoke with me. I have leased 5 cars from this dealership. I referred my daughter to this dealership in 2013 and she financed a car. Then she came back in October 2015 and financed another car. Plus I referred a friend who leased a car on or about December 29, 2016. So that is 4 customers that he almost lost due to the sales managers conduct. However, after reviewing my application again, Will was able to get me the car that I wanted! I was on the verge of taking my business elsewhere, and I definitely would have if it wasn’t for the superior service that I always receive from Will. One thing I know for sure is that Will White takes pride in ensuring his customer’s satisfaction. Thank you Will! Thank you for staying true to your word and for assisting me after the sales manager tried to make me look like a fool. Thank you for your patience and for staying late to close the deal. Thank you for going above and beyond. It could not have been possible without you. More

Excellent!!! On 1/12/17, routine service at the Colerain facility. Greg Frede was my service advisor. All of my issues were handled in a very professional manner. On 1/12/17, routine service at the Colerain facility. Greg Frede was my service advisor. All of my issues were handled in a very professional manner. Well pleased. Service was outstanding. More

Bought a 2016 Honda Oddyssey Spoke to Ken Lillard late last to gather information about 2016 Odyssey and CRV. I also checked out other makes and models of vehicles at different de Spoke to Ken Lillard late last to gather information about 2016 Odyssey and CRV. I also checked out other makes and models of vehicles at different dealerships. Contacted Ken in January, went up looked at the Odyssey. My wife test drove it and we purchased it. This is our second purchase of an Odyssey at Jeff Wyler Honda on Colerain Ave. Ken was easy to work with and made the process of purchasing easy. More

Personable without being pushy Ken was super friendly and laid-back. Any questions we had that he didn't know the answer to off the top of his head, he sought the answer for us from Ken was super friendly and laid-back. Any questions we had that he didn't know the answer to off the top of his head, he sought the answer for us from management and the finance office. He made what could have been a very stressful process easy, which we truly appreciated. More