Jeff Wyler Honda of Colerain

The very first hint of me not liking John Booth’s terms for a used CR-V, he resorted to bullying tactics, telling me I was saying things I wasn’t saying, gaslighting me when I told him he was being very ag for a used CR-V, he resorted to bullying tactics, telling me I was saying things I wasn’t saying, gaslighting me when I told him he was being very aggressive and trying to force me into snap decisions. He seemed like a decent guy, but it looked almost as if he forced himself to get aggressive which tells me they train their salespeople to use bully tactics to get people to take bad deals. Super unprofessional showroom. Nobody said hello to us or came up to ask what we were looking for. I had an appointment, but that person wasn’t available for my scheduled appointment, so I was stuck with John Booth. The air conditioning somehow worked downstairs, but not in the main showroom so me and my pregnant wife had to sit in an 80+ showroom for an hour. 10/10 do NOT recommend. More

Confusion, doors repair - locks; "expensive"; two jammed locks, both locking doors; could not unlock; Repair cost just less than $1,500. Doors not replaced. locks, both locking doors; could not unlock; Repair cost just less than $1,500. Doors not replaced. More

*SHADY BUSINESS PRACTICES & NOT ACTUALLY CERTIFIED CARS* They advertise Honda used vehicles as certified. When you get there they inform you that it's actually "pre" certified. So you have to pay for it to They advertise Honda used vehicles as certified. When you get there they inform you that it's actually "pre" certified. So you have to pay for it to be certified. NO OTHER DEALERS DO THIS. They are charging certified prices for not certified cars. I refused to pay for the $1,995 certification, the Wyler Advantage fee (they charge $1,298 for a $50 pulse light) and $1,049 for a nano protection. They said I have to give a little. That the certification cost them $1,995 so I'd have to pay something. Then they took it off when I refused to pay for it. Then they slipped up and said certification only cost $995 so you tried to upcharge me $1,000 on something I shouldn't be charged for to began with. What is sad is I drove 3 and a half hours and they knew this. I did cover up the salesperson name because it wasn't his fault. It was 100% the manager. I actually liked our salesperson.. he was trying. More