Jeff Wyler Honda of Colerain

Service estimated as 2 hours took 4 hours and 15 minute Air bag recall work estimated as 2 hours took more than 4.Timely updates were not provided without asking.Work tools were left in the car.The car was Air bag recall work estimated as 2 hours took more than 4.Timely updates were not provided without asking.Work tools were left in the car.The car was returned with the radio not operational.Code entry required. .Very poor customer service. I have had service from this dealer previously and the results and customer service are inconsistent More

Great service Jeremy was an excellent service advisor. He explained in detail all work done on my Civic and ran my car through car wash before giving it back to me. Jeremy was an excellent service advisor. He explained in detail all work done on my Civic and ran my car through car wash before giving it back to me. Thanks Jeremy! More

Fast, reliable service! The service department is great, recall to update computer was done quickly. There was a problem with the battery and it was replaced quickly. Than The service department is great, recall to update computer was done quickly. There was a problem with the battery and it was replaced quickly. Thanks so much for handling service quickly and keeping me updated on the progress! More

Fast, Friendly Service My van had two recalls on it and needed its regular maintenance done. I thought it would take a couple days to get all that work done, but I dropped i My van had two recalls on it and needed its regular maintenance done. I thought it would take a couple days to get all that work done, but I dropped it off late in the afternoon one day and it was finished before 9:00 am the next morning. I was very happy! And the service employee was extremely courteous. More

In and out, no issue I had to drive up to Colerain since Florence was scheduling months out. The service department was great and had me in and out quickly with no hiccups I had to drive up to Colerain since Florence was scheduling months out. The service department was great and had me in and out quickly with no hiccups. More

First timer My first experience at Jeff Wyler service was great!! Allie was thorough, upbeat and my car came out under the time promised. Waiting area was clean My first experience at Jeff Wyler service was great!! Allie was thorough, upbeat and my car came out under the time promised. Waiting area was clean and comfortable. My Pilot will visit there again. 😃 More

Good Customer Service We found Shane to be friendly, informative as well as mindful of our time and budget. He was very helpful and we appreciated his great customer servic We found Shane to be friendly, informative as well as mindful of our time and budget. He was very helpful and we appreciated his great customer service. More

service overpriced The service manager was not very responsive in responding to a customer concern. You need to believe in and trust the customer in good faith. The service manager was not very responsive in responding to a customer concern. You need to believe in and trust the customer in good faith. More

Super service I had to take my car in for a recall on the airbag and JD was the service representative that assisted me. We had great conversation about running th I had to take my car in for a recall on the airbag and JD was the service representative that assisted me. We had great conversation about running the marathon send a different races in the city of Cincinnati that was a lot of fun because I’m actually considering it. He told me how long it would take for my car to be serviced and after the car with service I like the way they walk you out to your car and make sure that everything is OK and they do a 21 point inspection. The wait time was exact in the customer service was excellent! More

Great Service Dep't Great customer service. Clean service room. Friendly waiting room. Reasonable price. No complaints. And the wait time was reasonable as well. Ove Great customer service. Clean service room. Friendly waiting room. Reasonable price. No complaints. And the wait time was reasonable as well. Overall good service. I would recommend. More