Jeff Wyler Honda of Colerain

BEWARE of this dealership! I will never return to the service department! I bought my 2014 minivan new from this dealership. However, I have had nothing but problems with th I will never return to the service department! I bought my 2014 minivan new from this dealership. However, I have had nothing but problems with the service department. Today, I picked up my minivan, after spending over $1500.00 dollars only to find that my windshield had a huge crack in in it over the driver's side. It did NOT come to the dealership with a large crack. The crack occurred while my vehicle was there and they had the vehicle for almost 2 weeks. The service manage Ryan refused to do anything about the crack. He said they would fix it but WE would have to pay for it. Worst customer service ever! I will never buy from Jeff Wyler or have my car serviced by Jeff Wyler again. More

They are the nearest Honda dealership to my house but the last one I'll do business with. This is the type of business that gives car dealerships their bad reputation. No callbacks, hidden fees, price change last one I'll do business with. This is the type of business that gives car dealerships their bad reputation. No callbacks, hidden fees, price changes, etc. also be aware that they host a car insurance franchise but their body shop won't work with auto insurance companies because they can't charge whatever they want. Do yourself a favor and shop anywhere other than this dealership. I've been a Honda owner for over 19 years and have way too many bad experiences with this single dealership. I'd give them a zero if I could More

I found a truck u guys had on line its 18yrs old 140 something thousand miles rust around fender wells rip in seat been hit in left rear ..ur car guy was rude an price was goofy for that old truck I'm p something thousand miles rust around fender wells rip in seat been hit in left rear ..ur car guy was rude an price was goofy for that old truck I'm paying cash no payment plan ...I've looked at many dealer ships in area an I can get a newer model for that price I wouldn't recommend any one to u guys if that's how u talk to your buyers I'll take my hard earned money else where ..I'm sure there's many dealers who will be happy to take my cash .... More

Avoid at all costs. I tried to lease a MSRP 24k brand new car for 36 months with excellent credit. I was willing to give them $3500 as a down payment to keep my payments I tried to lease a MSRP 24k brand new car for 36 months with excellent credit. I was willing to give them $3500 as a down payment to keep my payments down. They came back and quoted me $820 a month!! This has to be a joke. Do the math, If I would've done this deal, I would've paid the dealership $820 times 36 months equals 29K along with the $3500 which all in total would've cost me 33,000. The car is only 24k and I'm leasing, not BUYING it. Are you guys serious? Go somewhere else if you need a vehicle, trust me. I'm sure there are people out there that are new to the car buying world and are going to get scammed. Its a shame that this type of behavior is being done to hard working people. Its even more disturbing that their webpage has the normal rates which lure you into their store only to find out they are trying to completely rip you off by adding thousands of dollars to the MSRP amount that is advertised. If you're going to add Tens of thousands of dollars to a vehicle just because cars are in high demand, then at least put it on your webpage so people can see what your really going to charge them. More

This dealership uses bait and switch tactics. I spent an hour or so with a salesman (Quincy) discussing a new vehicle they had in stock. I specifically asked the price since I know vehicles are I spent an hour or so with a salesman (Quincy) discussing a new vehicle they had in stock. I specifically asked the price since I know vehicles are going high right now and in some cases over MSRP. He looked at the sticker, pointed to it and said that is the price, $28k and some change. I then said I would take the vehicle. We went to the desk to do paperwork and after about 20 mins, someone else, I presume the manager, came out with the financing paperwork showing me a payment of almost $700 and 84 months! That makes no sense on a $28k vehicle. In addition to a bunch of other dealer added items, the fine print included a $10,000 “market adjustment”. Yes - $10k…on a $28k MSRP Honda in Cincinnati! This isn’t a high end BMW in SoCal! I am sure some first time car buyers would just take their word and sign papers. I told the sales manager that was absurd when most dealers around here are charging max $2-3k market adjustments on the same vehicle. Also…why didn’t Quincy ever think to tell me about that when I explicitly asked him? I walked out and ordered one from another Honda dealer…there are plenty of others around here. Avoid these sleezebags at all costs! More

Classis bait and switch technique- they listed the car at one price and when I arrived added close to 2K for a backlight flashing app and changing fluids/cleaning. Dropped it down 1 K but still more than wha one price and when I arrived added close to 2K for a backlight flashing app and changing fluids/cleaning. Dropped it down 1 K but still more than what they advertised. Plan to contact the Attorney General of Ohio. More

My granddaughter bought a 2014 Ford Fusion and two weeks later the car breaks down. A blown head. Haven't even made first payment. They won't do anything about it. Do not buy a car from them!! later the car breaks down. A blown head. Haven't even made first payment. They won't do anything about it. Do not buy a car from them!! More

Wonderful people to work with, took me through all the information I needed about my car information I needed about my car More

I buy all of my car from this dealership! Very easy process and I am 100% happy and satisfied. Very easy process and I am 100% happy and satisfied. More