Jeff Wyler Honda of Colerain
Cincinnati, OH
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I have dealt with the Honda store in the past and everytime the are easy to deal with. Tom Simonson is great, I have dealt with him twice in the past. I had a problem with turning in my lease and he everytime the are easy to deal with. Tom Simonson is great, I have dealt with him twice in the past. I had a problem with turning in my lease and he made it as easy as possible for me! Also, I appreciate him letting me know I can contact him WHENEVER I need him! More
Bought from Honda 2 times before and decided to do it again. The quality has always been there and I have complete faith the this New Honda CRV-EX will be no different. The [eople are very co-operative , again. The quality has always been there and I have complete faith the this New Honda CRV-EX will be no different. The [eople are very co-operative , friendly and they cannot do enough for you. They make you feel like they are there to serve you not that they deserve your business because they are GREAT. More
The salesman was excellent, very friendly & easy to relate to, not at all pushy. We were a little irritated with having to wait for the "manager" to come out & 'talk with us" about the price - Larry relate to, not at all pushy. We were a little irritated with having to wait for the "manager" to come out & 'talk with us" about the price - Larry had to go tell him 3 times & we had all the facts & were ready to leave that evening, but we waited. I don't know why we waited though because he didn't really offer any incentives to buy at that price, or any substantial reduction. We were a cash customer buying a 2009 'certified' vehicle & in fact, there ended up being no reduction in price at all. Since we compared via various internet sites, we knew the car was comparably priced, so we decided to buy it from Jeff Wyler-Colerain due to liking the saleperson & his courteous, low key approach & the convenience for us if it needs service later since the dealership is close to where we live. More
After an unpleasant experience at a different Honda dealership, Ron and Tony went out of their way to make us happy. They matched the deal from the other dealership, and worked to get the exact car tha dealership, Ron and Tony went out of their way to make us happy. They matched the deal from the other dealership, and worked to get the exact car that we wanted. Even though the dealership is farther from our house, I would go back to them in the future. More
Absolutely great dealership! Everyone there was so helpful and friendly. Ron was really great helping us with everything! Hank also did an outstanding job taking care of us. He was very knowledgeable helpful and friendly. Ron was really great helping us with everything! Hank also did an outstanding job taking care of us. He was very knowledgeable and made great recommendations. LOVED both of them! I would definitely recommend going to Jeff Wyler Honda!! More
Mr. Malone was very helpful. He explained the features of the CRV. I already have another CRV at home and I was familiar with most of the features, but 5 years later, things were just a bit different and bet the CRV. I already have another CRV at home and I was familiar with most of the features, but 5 years later, things were just a bit different and better (I must say...). My experience with Jeff Wyler Honda has been great since 2005 and that's why I came back! More
I purchased a 2010 Honda CRV. I am very pleased with the process. The staff at Jeff Wyler Honda were pleasant, casual and accomodating. The financing process was fast and easy. The staff surprisingly too process. The staff at Jeff Wyler Honda were pleasant, casual and accomodating. The financing process was fast and easy. The staff surprisingly took time to explain and demonstrate the car's features. More
I have dreaded and always have dreaded purchasing a new car. That is probably the reason I keep my cars 9-10 years. I researched the cars I was interested in for approx. 6 mos. and still procrastinated vis car. That is probably the reason I keep my cars 9-10 years. I researched the cars I was interested in for approx. 6 mos. and still procrastinated visiting the dealerships. The internet option was extremely helpful for someone like me(limited time and still leary). My experience was very pleasant. I suspect TJ knew more about the CRV than the guy that built it. Ron in Finance was very thorough and explained every detail in detail. Perhaps I won't wait another 9-10 years and I certainly will visit and recommend this dealership. Kathy K More
T.J. was the reason I drove 30 miles to colerain. He was helpful from the first phone call. He E-mailed his offer which was very helpful. Their were a couple of dealerships that wouldn't even take the time helpful from the first phone call. He E-mailed his offer which was very helpful. Their were a couple of dealerships that wouldn't even take the time to E-mail their offer. They just said to come out and we'll take care of you. Most buyer's want the offer in their hand's. He has very good customer service skill's and knows the product. Also I was impressed with what a good listener he was. For a young person he seemed very experienced. He made the whole buying experience very comfortable. I would highly recommend T.J. and colerain to everyone. You guy's did a great job. More
I came to the dealership because they sent out a mailer about a giveaway they had going on. I also was interested in upgrading my wife's 98 Civic to a late-model CR-V or Rav4. Because I walked in with a about a giveaway they had going on. I also was interested in upgrading my wife's 98 Civic to a late-model CR-V or Rav4. Because I walked in with a mailer, I was ushered to one of the people who were handling the bank liquidation sale. After around 30 minutes of talking with him, I informed him that I WAS NOT buying that day, but was interested in at least seeing what he had in a mini SUV. Eventually, I was ushered to the door and told "There's alot out there! Go check them out!" and he turned around and talked to the next person who walked in. I wasn't interested in wandering around the lot, but I did anyway as it appeared that I wasn't getting help from anyone else. I found a Rav4 I was interested in, but it did not have any information (price, model, etc) anywhere on the car. I had previously purchased from this dealer, so I went in to ask for the person I purchased from last time. I was told by a random employee of the dealership that he did not work there anymore, but because he was with someone else, I should go ask one of the two employees that were standing outside of the doors for help. Help is NOT what I received. The two employees were literally doing NOTHING when I asked one of them for information on trading in my car and what the purchase price of the Rav4 was. The response I got was one of utter disgust. That I would bother them to give me some information about a car on their lot seemed to just revolt these men. AL SANDERS was nice enough to bring me to a desk and use kelly blue book to find the general price of that model Rav4 & to appraise my car for trade in. His responses could not have been more minimalist however. I will not be returning to this dealership again. If I were in Al's shoes, I would have taken the opportunity to politely answer a few simple questions in order to build rapport with a customer who was going to be purchasing in the future. Now this customer will be taking his business to another dealership. More