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Jeff Wyler Honda of Colerain

Cincinnati, OH

4.6
2,120 Reviews

8950 Colerain Ave

Cincinnati, OH

45251

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Showing 2,120 reviews

March 30, 2011

We didn't need any information on Honda CR-V's (we had two and my three nieces had four between them). All we needed was how much we would get for a trade-in, and how much the final cost would be. We go More

by cawesselman
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Larry Bonelli
March 29, 2011

As always here, the service people were very friendly, the service was prompt and everything was explained to me clearly by Dave. All the items checked during the oil change service give me a good idea More

by ladoko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Petellier
March 28, 2011

I recieved a flyer from Jeff Wyler Honda of Colerain for a contest,I wasnt really looking to buy a vehicle but my wife and I were very pressured by Mathew to let Jeff Wyler of Honda work us into a vehicle . More

by nightwolf9262
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mathew , Chuck
Mar 30, 2011 -

Jeff Wyler Honda of Colerain responded

We are sorry to hear that you were not 100% satisfied with your experience. As we investigate this review for you, can you share with me if you ever got an owner's manual? Got the second key? And can you share when you bought the car? Many thanks.

Mar 30, 2011 -

nightwolf9262 responded

Well I got the car last May 2010 and we spoke with the Honda Corporation in January 2011 and at that time we were given a number to call and inform the operator of what had happened and they then placed an order with the new Sales Manager for a second key and a valet key and to get us a owners manuel so yes we got it in February 2011 and had it for like a whole month before we had to return the car and keys and aowners manuel ending in more debt and our credit rating even more messed up .

Jun 10, 2011 -

Jeff Wyler Honda of Colerain responded

We are very sorry to hear that you were not 100% satisfied with your experience. We are happy that we could help you with getting the additional key and owners manual, but are sorry that things did not work to your full satisfaction.

Apr 15, 2013 -

Jeff Wyler Honda of Colerain responded

Hi, it has been a while since you've submitted a review of Jeff Wyler Honda of Colerain. We just want to follow up to see if we might earn your business again.

March 18, 2011

Bridgett Imhulse responded quickly to my internet contact on a weekday. She made an appointment with me and followed up with a reminder which I need with my busy schedule. When I arrived on Saturday Bridge More

by Timothy Lee
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bridgett Imhulse
March 17, 2011

My wife and I actually enjoyed our experience of buying a My wife and I actually enjoyed our experience of buying a new car at Whyler Honda. I don't believe we've felt that why in all of our 50 years of car More

by DJ Irish
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hallon
March 15, 2011

The person I dealt with was knowledgable and professional. He also was friendly and gave me an overall high confidence level that my problem would be corrected and quickly. The pricing was also More

by taugustine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Pelletier
March 14, 2011

Got a great deal leasing my 2011 Honda Civic Ex. Couldn't have asked for a more friendly sales person. Geneva was wonderful; she is the best at what shes does and makes car shopping so easy! I would recomend More

by heinar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geneva Carr
March 14, 2011

I wanted to write this review to say that my experience at Jeff Wyler was like no other, My dear friend Kristen Houze had posted on her facebook to come in and see her ... I private messaged her: Hey! Can More

by ameialifeforce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bridget & Kristen
March 10, 2011

Had my 2004 Honda Accord towed into Jeff Wyler and they charged me $225 to diagnose the problem. They came to the conclusion that the coil that sat on top of one of my spark plugs had melted inside the tub More

by nickjgavin07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Trista
Mar 24, 2011 -

Jeff Wyler Honda of Colerain responded

We are sorry to hear that you were not fully satisfied with your experience. As we investigate this for you further, can you share your name so that we can look at this invoice?

Mar 27, 2011 -

nickjgavin07 responded

Nick Gavin, I'm a regular customer at Jeff Wyler Honda of Colerain.

Jun 10, 2011 -

Jeff Wyler Honda of Colerain responded

We are sorry that you were not fully satisfied with your visit to our service department. Our highly trained service techs are challenged every day with different automotive issues, and we apologize that we could not fix this problem to your satisfaction.

Apr 15, 2013 -

Jeff Wyler Honda of Colerain responded

Hi, Nick - It's been a while since you submitted your review on DealerRater.com regarding the spark plug issue in your 2004 Honda Accord. We wanted to follow up with you to see if we might be able to earn your trust and business again.

March 10, 2011

Walking into to Jeff Wyler Honda, I was greeted immediately and promptly. I was not over welmed by a sales dealer. I worked with a gentlman in the finance department who was extrememly knowledgeabl More

by hondagirl2010
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hank Sykes
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