Jeff Wyler Honda of Colerain
Cincinnati, OH
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My name is John Hardwick and I am an employee of american Honda Motor and I would like to share my experiance that I just had. In December of 2010 my son who is a College student @ the University of Cincinna Honda Motor and I would like to share my experiance that I just had. In December of 2010 my son who is a College student @ the University of Cincinnati and he drives a 2006 Honda civic which bought through my lease program. When he start having trouble with his brakes on his car I called Jeff Wyler and had the the car towed there. Having trouble with the extended warranty company Ash stepped in and got it resolved. Being a Honda employee and getting great service lets me know Hoda is no#1, I felt it was imoportant to share my story, because I'm no there to help my Son,So Jeff Wyler servc Dept did. Thank you, John Hardwick More
The service department has always been awsome. Very courteous and just all around nice to work with. I have never had to wait longer than 30 minutes or so for the service to be completed. I would hig courteous and just all around nice to work with. I have never had to wait longer than 30 minutes or so for the service to be completed. I would highly recommend Jeff Wyler Honda on Colrain for all service and sales to anyone. They are the best!!! More
Too many dealers try questionable tactics, usually during financing or trying to push add ons. I have bought a few cars now with Jeff Wyler Honda of Colerain, and I have never felt that way. They gave me a financing or trying to push add ons. I have bought a few cars now with Jeff Wyler Honda of Colerain, and I have never felt that way. They gave me a very fair amount for my trade in, and the price on my new Odyssey was fantastic. I never felt pressured, the salesperson was great to deal with (Jim Wilson). Even the manager and finance guy were good. Overall an excellent experience, and a dealership I would go back to. I have 2 closer Honda dealerships, but Jeff Wyler is worth the drive. More
I really like the "express service" offered at Wyler Honda -- the fact that I can stop by at any time for required maintenance is a real plus! The service reps greet you immediately upon arrival. Befo Honda -- the fact that I can stop by at any time for required maintenance is a real plus! The service reps greet you immediately upon arrival. Before service begins, they discuss the service to be performed, price, etc. If any problems / issues are discovered during service, the service rep discusses the issue with the customer in a manner that is understandable and without pressure. I always feel confident that if there is an immediate safety or performance issue, the service rep will make that fact known to me so that I can make an informed decision whether to have the additional service performed that day or wait until the next visit. More
We have leased our last 4 cars from Jeff Wyler and we continue to have very positive experiences. We were not highly pressured in any way. We were able to agree upon a deal with very little "back and for continue to have very positive experiences. We were not highly pressured in any way. We were able to agree upon a deal with very little "back and forth". We would highly reccommend this dealership to everyone. More
From the moment I got out of my car to check out the cars on the lot, Jim Sweeney came over and asked if he could help me. He didn't pressure, but inquired if I would like a test drive and from there, I was on the lot, Jim Sweeney came over and asked if he could help me. He didn't pressure, but inquired if I would like a test drive and from there, I was convinced from the way he treated me this was going to be a good experience. I was planning on taking several days to look at all the dealers in the area, but Jim helped me and I ended up saving 2 days of travel and got what I consider a good price. I'm not convinced salesmen are out to help me, but in this case I think I was wrong. I know he also needs to make a living and you need to make a profit, but I think we all won that day. Thanks, Rich Jarvi We love the car. More
I would highly recommend the Jeff Wyler Honda dealership on Colerain Avenue. After two weeks of intensive searching at numerous dealers around town, I decided that I wanted to purchase a 2011 Honda CRV-EXL on Colerain Avenue. After two weeks of intensive searching at numerous dealers around town, I decided that I wanted to purchase a 2011 Honda CRV-EXL. The stress involved making the best decision made me anxious to conclude the search. Greg was so helpful answering my questions and smoothly led me through the process so that I was in my new vehicle within a day. More
I went into Colerain Honda just to get an idea of prices for purchasing or leasing a new honda since my lease was about to be up. I didn't want to buy or see a car because it was snowing, I was just looking for purchasing or leasing a new honda since my lease was about to be up. I didn't want to buy or see a car because it was snowing, I was just looking to talk about financials. I told the sales rep what I could afford and asked if he could work with me. He brought out his manager, Chuck Burton, who was only with me for 1 minute before I was completely put off by his disrespectful tone. "If I find you a good price, will you buy this car today" he said. I told him no because their may be a better deal out there for me. "So what, you want my people to do all the work just for you to take your business elsewhere?" I told him I didn't deserve his rude tone and I didn't want to talk to him anymore. He continued to give me attitude that completely surprised me as a consumer. Isn't that their job? I went in there late at night and he didn't feel like putting any effort into helping a young (stupid in his mind) woman. I will never go to that dealer again and will tell everyone I work with what horrible service I was given. I prefer the nice sales reps over at Performance Honda. They don't treat their consumers with such disrespect. More
My first buying experience at Jeff Wyler Honda of Colerain was excellent. Geneva Carr helped me find the perfect car for me. I'm so grateful for the time she spent ensuring that I was 100% complete Colerain was excellent. Geneva Carr helped me find the perfect car for me. I'm so grateful for the time she spent ensuring that I was 100% completely satisfied. Her expertise and kindness was much appreciated. Thank you Geneva!! Plus, Ash Mall and the service department are wonderful - they always go above and beyond for me! I'm so thankful to have a place that I can trust with all my service needs. More
Great service without being pushy! I worked mostly with Ron from the internet team and he was great! He really worked to get me a great rate at financing and was really enjoyable to work with. I most defin Ron from the internet team and he was great! He really worked to get me a great rate at financing and was really enjoyable to work with. I most definitely would recommend Wyler of Colrain to everybody! More