Jeff Wyler Honda of Colerain
Cincinnati, OH
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This is my second purchase from Jeff Wyler of Colerain. The first time was in 2008, I leased a Pilot and they gave me a great deal. I worked with their internet team and it was absolutely no hassle - I thi The first time was in 2008, I leased a Pilot and they gave me a great deal. I worked with their internet team and it was absolutely no hassle - I think I spent about 1 hour there total that time. This time I purchased a 2011 Accord, and worked with the internet team again. They gave me a great price, and sent it to me in writing so I was able to actually compare it to other dealerships - nobody even came close. Bridgette and Tom were both great - very personable and not pushy at all. They were pretty busy, so the experience took about 4 hours, but that's what happens when you go at 7PM at the end of the month. The only glitch was that the finance manager initially offered me significantly less than I expected on my used Pilot, but we worked through it and they gave me a much better deal with very little hassle. Even though it is an hour drive for me, it is totally worth it. Their prices are the best I've found (both times), it wasn't stressful at all, and I don't feel like I'm being swindled - which is saying a lot since I'm a female and I went without my husband both times. Perhaps it is different since I did most of it over the internet, but I have a feeling it would still be a good experience to go the traditional route. I initially went to Hidy Honda in Dayton (twice) and both times I could not get a salesperson to help me - it was like I was invisible, and they wouldn't even try to match the price here. I will never go anywhere else. More
Buying a new car is always a big deal. Thanks to the Wyler team, it did not seem as much as an hassle as I thought it would be. Great overall experience and excellent service. Tony was very friendly and Wyler team, it did not seem as much as an hassle as I thought it would be. Great overall experience and excellent service. Tony was very friendly and answered all my questions. In the future, I would recommend this dealership in the future to my friends too. On the whole, I am one satisfied customer. More
I had great service when leasing my new car here at Jeff Wyler Honda. Quaid was very friendly and super helpful... it was a great experience. He answered all of our questions and was very knowledgeable Wyler Honda. Quaid was very friendly and super helpful... it was a great experience. He answered all of our questions and was very knowledgeable about the car. I will definitely come back and would highly recommend friends to do the same. More
We didn't need any information on Honda CR-V's (we had two and my three nieces had four between them). All we needed was how much we would get for a trade-in, and how much the final cost would be. We go two and my three nieces had four between them). All we needed was how much we would get for a trade-in, and how much the final cost would be. We got that quickly without a lot of dickering. The offers were so good that we bought the car a year ahead of our car-buying plan! More
As always here, the service people were very friendly, the service was prompt and everything was explained to me clearly by Dave. All the items checked during the oil change service give me a good idea the service was prompt and everything was explained to me clearly by Dave. All the items checked during the oil change service give me a good idea of the condition of each part of my car. They do a thorough job and even a quick car wash along with the service. More
I recieved a flyer from Jeff Wyler Honda of Colerain for a contest,I wasnt really looking to buy a vehicle but my wife and I were very pressured by Mathew to let Jeff Wyler of Honda work us into a vehicle . a contest,I wasnt really looking to buy a vehicle but my wife and I were very pressured by Mathew to let Jeff Wyler of Honda work us into a vehicle . We started with Mathew who was only brought in for the contest and he ended up bringing in several other sales people to work on my wife and I to really buy this 2005 Honda CR-V. When we were told our monthly payment we voiced that we would never be able to afford this payment but Mathew promised that all we had to do was make 6 monthly payments on time and then Honda Corporation would refinace the vehicle for us,we also found that there was no owners manuel and no second or valet key to the vehicle and when we voiced this concern he said we could have keys made at the hardware store and get the owners manuel on line . Well we desided to buy the Honda CR-V and signed,we then went to the hardware store and we were told they could not make the key only the dealer so when we went back to the dealer we spoke to a sales manager and explaind we didnt get the keys or the owners manuel and that the hardware store said they couldnt make the keys the sales manager said well I'm not going to pay for them so we felt betrayed slightly . Well struggleing with trying to make the 6 monthly payments we desided to contact Honda Corporation and start working on reduceing our monthly payments to which they said they dont do . We voiced our anger and the disservice we recieved and they gave us a number to call to speak to someone , that number being called they had the second and the valet key made as well as a owners manuel made for us but we informed them we more than likely couldnt keep up the payments as promises were made and never delivered on . As of march 24,2011 we had to return the vehicle voluntarily and are now with out a vehicle as Jeff Wyler Honda of Colerain wouldnt listen to our attempts to not buy a vehicle and we are left even more in debt and heart broken feeling like we failed because A salesman named Mathew who isnt even a sales person at Jeff Wyler Honda of Colerain. I just hope that my story can help save someone from making the same choice we did by going in and being pressured into buying a vehicle when they cant really afford one espcially with the false promises the sales team makes please get them in writting if any promise is made so this doesnt happen to you ! More
Bridgett Imhulse responded quickly to my internet contact on a weekday. She made an appointment with me and followed up with a reminder which I need with my busy schedule. When I arrived on Saturday Bridge on a weekday. She made an appointment with me and followed up with a reminder which I need with my busy schedule. When I arrived on Saturday Bridgett was waiting and was helpful with the automobiles I came to see. Though I didn't purchase a vehicle through Bridgett, I would recommend working with her. More
My wife and I actually enjoyed our experience of buying a My wife and I actually enjoyed our experience of buying a new car at Whyler Honda. I don't believe we've felt that why in all of our 50 years of car My wife and I actually enjoyed our experience of buying a new car at Whyler Honda. I don't believe we've felt that why in all of our 50 years of car buying. Dave was very knowledgeable of the products and helpful with all our questions and needs. His sense of humor added to the overall experience. We had the feeling he was helping us to get the car and price we wanted. Our recommendation of Dave and Honda is on going. Thank you! The Ryans More
The person I dealt with was knowledgable and professional. He also was friendly and gave me an overall high confidence level that my problem would be corrected and quickly. The pricing was also professional. He also was friendly and gave me an overall high confidence level that my problem would be corrected and quickly. The pricing was also fair. Dave gave me a feeling I was important and would be given special service. The service area was clean. The waiting area was also clean, quie and allowed me to get some work done while I waited. Overall a pleaseant expreience. More
Got a great deal leasing my 2011 Honda Civic Ex. Couldn't have asked for a more friendly sales person. Geneva was wonderful; she is the best at what shes does and makes car shopping so easy! I would recomend have asked for a more friendly sales person. Geneva was wonderful; she is the best at what shes does and makes car shopping so easy! I would recomend this dealership and especially Geneva to everyone I know! I never have enjoyed car shopping until my experience with Geneva and Jeff Wyler Honda of Colerain!! I won't buy a car anywhere else! More