
Jeff Wyler Honda of Colerain
Cincinnati, OH
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Came to service dept. to purchase a battery and have a brake light checked. After waiting an hour and a half was told the battery was good and the alternator was bad. I knew the battery was bad because brake light checked. After waiting an hour and a half was told the battery was good and the alternator was bad. I knew the battery was bad because the car wouldn't start the day before and AAA tested it and said it had a bad cell. It was 6 years old. I've had the alternator tested since then and it tested good. If the alternator was bad the light would have come on on the dash. I told the service guy I just wanted a battery. It took another hour for that. I think either you have incompetent mechanics or faulty equipment. It's rediculous to have to wait that long for a few tests. Very unhappy with this dealership. Mary Bonert More
David Hallon was wonderful to work with. I went to inquire about a new lease (for less $ per month) and David followed up that evening with an informative email. Went back the following week and I am inquire about a new lease (for less $ per month) and David followed up that evening with an informative email. Went back the following week and I am now leasing my first Accord SE! (my third lease, but first Accord) I really enjoy the smooth ride and sweet interior. David was great to work with -- and Brent explained the financing in "lay-terms" that we could understand. I also want to mention that the service department is always polite, courteous and timely as well! More
Bought my 2011 Honda Accord EX from Jeff Wyler Honda in Colerain and have scheduled services done there too. First of all, I got a great deal on the car - and I shopped other dealerships in town. The Colerain and have scheduled services done there too. First of all, I got a great deal on the car - and I shopped other dealerships in town. The service department is amazing. You drive in, and there is a friendly attendant there to help you immediately. There is a comfortable waiting room to sit and read or watch TV - but you don't get to enjoy it for long - service is very quick! Checking out is easy and the free car wash is so great. I've had all my services done there and will continue to do so. More
Went to Jeff Wyler honda in Colerain to lease a honda accord. had spoken with Tom Jones the day before and asked for him when we arrived. He was great. Answered every question and made the process smoot accord. had spoken with Tom Jones the day before and asked for him when we arrived. He was great. Answered every question and made the process smooth and easy. We never felt like we didn't have all the facts. The entire process was transparent and pleasant. Would definitely recommend Tom and Jeff Wyler Honda Colerain. More
Came to Jeff Wyler Honda of Colerain to purchase 2 new vehicles. We decided to go the 2012 Honda CRV EX-L. Our sales person, Becky Kelso, could not have been more helpful! Thank you Becky!! She was extrem vehicles. We decided to go the 2012 Honda CRV EX-L. Our sales person, Becky Kelso, could not have been more helpful! Thank you Becky!! She was extremely knowledgeable about the vehicle and was a pleasure to deal with. We have had our vehicles for about 2 weeks and love them. Overall, our experience was fantastic. More
We recently purchased (04/29/2012) a Honda Odyssey 2012 with Rear Entertainment System. My wife and I really enjoyed our experience with Tom Stout of the Internet Sales Team. We chose to go to Jeff Wyle with Rear Entertainment System. My wife and I really enjoyed our experience with Tom Stout of the Internet Sales Team. We chose to go to Jeff Wyler Honda based on my friend's experience as well as the fact they were one of the most responsive dealership to reach out to me after I sent out an email request on 04/28/2012. Tom was very honest and straightforward. He tried his best to meet my pricing needs. He has a very high customer service orientation. In the end, my wife and I felt that we got a competitive price for the Honda Odyssey. Just like most potential car buyers,did all the research before I contacted the dealers. As such, it really helps to make the experience better. However, I thought that Tom's approach service orientation really made a difference in closing the sale. We were not in a hurry to buy a car. If anyone is interested in buying a Honda vehicle, I would highly recommend that they contact Tom Stout of the Jeff Wyler Interest Sales Team. They make the process easier. More
My mom and I stopped by Jeff Wyler Honda of Colerain to check out their selection of vehicles. We arrived during their Celebration of receiving the President's Award 5 times in a row. Jeff Wyler and Jay check out their selection of vehicles. We arrived during their Celebration of receiving the President's Award 5 times in a row. Jeff Wyler and Jay Bruce were in attendance. Everyone was having a good time enjoying the festivities and eating their lunch. Becky walked over to us and greeted us. She was in the middle of her lunch yet she pleasantly came over, smiled, and asked how she could be of assistance. Immediately, we were impressed. We found the perfect car and received a great price so we bought the car the same day! Becky's customer service skills went beyond expectations and I look forward to working with her in the future. More
Funny thing I had papers signed, deposit down and thought I would be driving a Nissan Cube from Wyler Fairfield Store but after a week past and not hearing anything from the salesman I called and found out t I would be driving a Nissan Cube from Wyler Fairfield Store but after a week past and not hearing anything from the salesman I called and found out that they couldn't get the vehicle I thought I purchased, even though they were aware of it for a week. So the hunt was on again for a new vehicle. I submitted a request for a quote through the internet on a Honda Fit from several dealers and within minutes I received a phone call from Matt Bokeno of Wyler Colerain Honda. Boy was I luckey after talking with Matt I knew he was the one I was going to buy a car from. I got my deposit back from the Wyler Fairfield Store and headed straight to Wyler Honda of Colerain and met Matt. Matt isn't the typical car salesman you usually have to deal with, he is so out going and does what he tells you and takes pride in his job. I highly recommend that if you are in the market for a Honda it would be your worth while to stop by and look up Matt Bokeno and give him a shot as you will be like me glad that you did. By the way I am glad the other deal fell through as I wouldn't have met Matt or gotten the deal I did and I have bought nothing but Nissans in the past. Also I am not related to Matt or had any connections with him before, he is just a very personalable person to work with in buying a car. More
I've been taking my 2005 Accord to Jeff Wyler since I purchased it from them brand new. Never have had anything less than fantastic experience. Service is fast, friendly, and the price is reasonable. purchased it from them brand new. Never have had anything less than fantastic experience. Service is fast, friendly, and the price is reasonable. Why go anywhere else, when you can have the whole package right from the source? Most honest dealership I have ever had the pleasure of working with from purchase through service. Thank you for your commitment to quality! More