Jeff Wyler Honda of Colerain

The very first hint of me not liking John Booth’s terms for a used CR-V, he resorted to bullying tactics, telling me I was saying things I wasn’t saying, gaslighting me when I told him he was being very ag for a used CR-V, he resorted to bullying tactics, telling me I was saying things I wasn’t saying, gaslighting me when I told him he was being very aggressive and trying to force me into snap decisions. He seemed like a decent guy, but it looked almost as if he forced himself to get aggressive which tells me they train their salespeople to use bully tactics to get people to take bad deals. Super unprofessional showroom. Nobody said hello to us or came up to ask what we were looking for. I had an appointment, but that person wasn’t available for my scheduled appointment, so I was stuck with John Booth. The air conditioning somehow worked downstairs, but not in the main showroom so me and my pregnant wife had to sit in an 80+ showroom for an hour. 10/10 do NOT recommend. More

Confusion, doors repair - locks; "expensive"; two jammed locks, both locking doors; could not unlock; Repair cost just less than $1,500. Doors not replaced. locks, both locking doors; could not unlock; Repair cost just less than $1,500. Doors not replaced. More

*SHADY BUSINESS PRACTICES & NOT ACTUALLY CERTIFIED CARS* They advertise Honda used vehicles as certified. When you get there they inform you that it's actually "pre" certified. So you have to pay for it to They advertise Honda used vehicles as certified. When you get there they inform you that it's actually "pre" certified. So you have to pay for it to be certified. NO OTHER DEALERS DO THIS. They are charging certified prices for not certified cars. I refused to pay for the $1,995 certification, the Wyler Advantage fee (they charge $1,298 for a $50 pulse light) and $1,049 for a nano protection. They said I have to give a little. That the certification cost them $1,995 so I'd have to pay something. Then they took it off when I refused to pay for it. Then they slipped up and said certification only cost $995 so you tried to upcharge me $1,000 on something I shouldn't be charged for to began with. What is sad is I drove 3 and a half hours and they knew this. I did cover up the salesperson name because it wasn't his fault. It was 100% the manager. I actually liked our salesperson.. he was trying. More

The communication is AWFUL. I was scheduled to take a test drive with David, but he wasn't there, so I test-drove with Leron... Leron was awesome and the only pleasant experienc I was scheduled to take a test drive with David, but he wasn't there, so I test-drove with Leron... Leron was awesome and the only pleasant experience I had with this dealership. I decided not to purchase the vehicle I test drove but am STILL receiving text messages and emails from different people at the dealership... asking if I want to test drive the car I already test-drove! I've told them I"m not interested, blocked phone numbers, and unsubscribed from emails but they keep on coming from different numbers and email addresses! It's so unprofessional, I would never go to this dealership or any other one affiliated. It makes it feel super shady, so desperate they won't respectfully take no for an answer. More

Crusty musty rusty Dusty Anderson is a snake and a coward. Ghosted me in the middle of purchasing a vehicle and sold it to someone else, and then refused to answer my calls. coward. Ghosted me in the middle of purchasing a vehicle and sold it to someone else, and then refused to answer my calls. More

These salesmen knowingly sold me a car with thousands of dollars of hidden damage. It was damaged in their hands before I bought it and they “fixed” it without using certified manufacturer-specific technici dollars of hidden damage. It was damaged in their hands before I bought it and they “fixed” it without using certified manufacturer-specific technicians. The headlight to this car was held in by a drywall screw!!! I didn’t notice the damage until months later and now they refuse to do anything about it. Do not buy a car from these sick people. More