
Jeff Wyler Honda of Colerain
Cincinnati, OH
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I recently purchased a new Honda from Jeff Wyler Colerain Honda and could not be happier with my purchase. Bridgett worked with me on the sale and answered all my questions, it was a pleasure to work with he Honda and could not be happier with my purchase. Bridgett worked with me on the sale and answered all my questions, it was a pleasure to work with her, thanks again for a great experience. More
Let's just say that my experience at Jeff Wyler Honda shattered EVERY stereotype you can imagine when it comes to buying or leasing a car. Tom Stout was my first contact with the dealership. He made e shattered EVERY stereotype you can imagine when it comes to buying or leasing a car. Tom Stout was my first contact with the dealership. He made every step of the process insanely easy. Additionally, it is not every salesperson who will share their lunch with you when things go into a little overtime! At first I came in with the plan to lease myself a 2012 Civic (they are beautiful, by the way) and a family member ended up leasing one as well -- all of this because I was so impressed with how honest and upfront the people at JWH were. I have nothing but confidence that we got a great, honest deal AND that this dealership will be there for us if ever need be. Tom, Becky, Hank, Brent, and Tony... well, they were so welcoming and personable during the two days it took to navigate the leasing process. I loved these folks! What is more -- JWH has my business for LIFE (I am a perpetual Honda owner). You cannot go wrong with this dealership. More
Nicole took me to her desk as soon as I drove into the garage. She printed up the necessary paperwork and told me what to expect for services. She placed additional information in an email and did a fol garage. She printed up the necessary paperwork and told me what to expect for services. She placed additional information in an email and did a follow-up call. I had the additional work done and she called me when she received my keys to complete the paperwork. I was picked up within 30 minutes of the call to retrieve my car. When I arrived to went through my paperwork and told me which discounts would be applied to my bill. She walked me to the window to finish up with payment and wished me a nice weekend. More
Every car I have purchased there has been brought back on a scheduled basis. I have never had a bad experience there and everyone acts in a professional manner and always friendly and experienced. If I want a scheduled basis. I have never had a bad experience there and everyone acts in a professional manner and always friendly and experienced. If I want the car done right, I come there. More
Ian Mathews was extremely friendly and reasonable with prices. You could tell he enjoys his job and cares more about just the business part. He is knowledgeable, patient, and has a good sense of humor. Th prices. You could tell he enjoys his job and cares more about just the business part. He is knowledgeable, patient, and has a good sense of humor. The staff in general at the Jeff Wyler Honda Dealership in Colerain are very friendly and want the best for their customers. I had a very positive experience and am enjoying my new 2013 honda accord. They have also always been reasonable with prices compared to other dealerships. More
Best experience I've ever had buying a car. Lannce went above and beyond to get me into a 2013 Honda Accord. I would definitely recommend this dealership and Lannce to my friends and family. above and beyond to get me into a 2013 Honda Accord. I would definitely recommend this dealership and Lannce to my friends and family. More
Excellent service, clear explanation of service and future maintenance needs, and very direct answers to questions. Also, this location has a very comfortable waiting area. I drive from Anderson to C future maintenance needs, and very direct answers to questions. Also, this location has a very comfortable waiting area. I drive from Anderson to Colerain to have my Accord serviced at Jeff Wyler Honda on Colerain. More
We were treated like second class people by Ryan at this dealership and nagged for weeks later. Will not be going to this dealership again! There are little things that matter--being friendly and appreciati dealership and nagged for weeks later. Will not be going to this dealership again! There are little things that matter--being friendly and appreciative of your clients and knowing when to stop nagging clients (although we understand the pressure sales people have to go through at times)--that are lacking here. I understand you sell new cars and used cars, but can't we buy used cars without being nagged into buying the newer models? Sales is an important area of business. You won't get far if you don't treat your customers with respect. I know numbers are important, but so is earning the consumer's business the "ethical" way. Apart from this, the dealership looked clean enough and had semi-private desks to talk to the sales people with, although Ryan didn't always know the details on the car and had to keep referring to his supervisors or to the car manuals to get us the answers. The signs outside were luring as well, and the cars in the lot looked to be well taken care of. They seemed to have a huge selection of cars as well (most popular colors seemed to be available). Anyways, we just hope we are not contacted by this dealership again because we are tired of the communication attempts to lure us into buying used/new vehicles. This review is not meant to hinder people from going there but simply meant as a review that the sales person we dealt with can read and use this to improve his sales tactics (because I know, no one's perfect, and we all start somewhere some time). Cheers to a new year and better sales practices! More
I communicated with 2 other local Honda dealers before deciding that Wyler was the one I wanted to visit and I'm very glad I did! Tony and I communicated back and forth via e-mail for a day or two and rea deciding that Wyler was the one I wanted to visit and I'm very glad I did! Tony and I communicated back and forth via e-mail for a day or two and really stood out vs. the competition. Tony LoBuono is very knowledgeable about the product line and was able to answer every question I had and took the time to listen. He had a new CR-V all ready to demo upon my arrival. I had done my research to compare new vehicle models online but its still nice to have someone knowledgeable assist you to feel assured you are making an informed buying decision. Hank came by to introduce himself and make sure my experience was a positive one. I could tell they honestly care about earning my business. Wyler Honda of Colerain truly offers a great combination of price, selection, and customer service. More