
Jeff Wyler Honda of Colerain
Cincinnati, OH
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I felt comfortable from the moment I walked in the door, no rush no fuss no pressure..they worked hard to assist me in finding the right car for me and my family. In the end, I drove away completely satisfi no rush no fuss no pressure..they worked hard to assist me in finding the right car for me and my family. In the end, I drove away completely satisfied. Thanks guys!!!!! More
I was assigned to John Rodgers are a rather unpleasant first visit with Mohsen Safaie. Can't say enough about John... knowledgeable, professional, courteous. In short, John is a very positive asset to J first visit with Mohsen Safaie. Can't say enough about John... knowledgeable, professional, courteous. In short, John is a very positive asset to Jeff Wyler Honda. While I'm at it, I'd also like to mention Brian Heisler in the service department. Another friendly, knowledgeable, courteous, and efficient employee in a service department I highly recommend. More
I wanted to let management know that Dana Merritt made us feel most welcome. Today was the best experience I ever had at a dealership in my life, due to the fact that Dana Merritt was there to welcome us and feel most welcome. Today was the best experience I ever had at a dealership in my life, due to the fact that Dana Merritt was there to welcome us and provided us with the excellent customer service. If she would of had the autority to sell a car, I bet we would have signed right then for a new one. You have a gold mind on your hands with Dana Merritt. More
Nicole went out of her way to be nice to me, it was the best service I have had in years. I have to drive from Middletown to this location and I have now decided to have all of my work done here instead o best service I have had in years. I have to drive from Middletown to this location and I have now decided to have all of my work done here instead of places closer to me. She should be awarded for her personality to her customers I saw it not only to me but to others. More
The initial purchase experience of my 2012 Honda Civic The initial purchase experience of my 2012 Honda Civic was good, but the first trip in for service was not. I have had intermittent problems with th The initial purchase experience of my 2012 Honda Civic was good, but the first trip in for service was not. I have had intermittent problems with the sound quality of the stereo from the beginning but waited to bring it in for a tune-up before having a tech look at it. They used a disk supplied by the manufacturer to determine nothing was wrong with the stereo & when I asked what the cost would be to replace it if I assumed the cost it was astronomical. $100 for each of the six speakers & $40 for each of the tweeters & this didn't include labor & tax. The stations were all re-programed, grease was on the inside of the door & the free car wash the salesman promised was not done. More
From initial contact in the lot, it was apparent that Demareay was a Honda expert. He approached us with a smile and a helpful attitude. I appreciated how he thoroughly distinguished the differences betw Demareay was a Honda expert. He approached us with a smile and a helpful attitude. I appreciated how he thoroughly distinguished the differences between the Civic and Accord, while also taking into consideration what I, the customer, wanted. After visiting several other dealerships, I appreciated the straight forward and precise answers he gave to my questions. I would recommend when you visit Jeff Wyler Honda to request Demareay McDonald as your Sales Professional. More
Once again the Service Dept. hits a "home run". Brought the Accord in for oil and filter change, greeted by the staff and referred to Dave King for the write up. Outstanding customer service! Didn' Brought the Accord in for oil and filter change, greeted by the staff and referred to Dave King for the write up. Outstanding customer service! Didn't have an appointment, took the car in immediately and was finished in no time. Al Sanders stopped by to say hi and told me about the new Car Exchange program and showed me the new Accord Sport. Sweet ride! Might have to do some dealing Al. Thanks again Jeff Wyler, 10 out of 10. Matt Drennan More
Overall, we got the car we wanted at the price we wanted from this dealership, and our salesman was *very* nice and easy to deal with. This dealership is very busy. One serious complaint is the amount from this dealership, and our salesman was *very* nice and easy to deal with. This dealership is very busy. One serious complaint is the amount of time it took (though that had nothing to do with Demareay). We were there on a Sunday, and even though we went in knowing exactly what we wanted and having tentatively agreed on a price, we were there for about four hours to get the deal done, and even at that, we had to go back the next day to sign. This is ridiculous and unnecessary. I would recommend Demareay any day; but people who are ready to buy should try to avoid doing so on a Sunday. More
Amazing customer service throughout the entire dealership! John Rogers is the best salesperson ever. I will definitely be a repeat customer!! Thanks to the JW Honda team! dealership! John Rogers is the best salesperson ever. I will definitely be a repeat customer!! Thanks to the JW Honda team! More