
Jeff Wyler Honda of Colerain
Cincinnati, OH
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Last week, I drove into the lot at Jeff Wyler Honda, not knowing what to expect or even what to do. Ian Matthews was in the parking lot and I am super grateful that he was! A few hours later, I was driving knowing what to expect or even what to do. Ian Matthews was in the parking lot and I am super grateful that he was! A few hours later, I was driving away in my new car!!! He made the experience so great and I couldn't have asked for a better salesperson and experience! He went above and beyond to make sure I got the best deal and worked with me to make sure that I got just what I wanted. I would recommend this dealership and Ian to anyone I know who is looking for a car! More
On Saturday 3/31 my 2007 Fit sounded like something was falling off while exiting I75; I immediately drove to the dealership. I was sick with worry: I'm unemployed & on food stamps. The problem was a ruste falling off while exiting I75; I immediately drove to the dealership. I was sick with worry: I'm unemployed & on food stamps. The problem was a rusted cover on the catylic converter. I was told that I didn't really need the cover --I just shouldn't don't park in the grass after driving the car. I couldn't believe that I got in on A SATURDAY. The wait was minimal. No charge AND a free car wash!! I value their service department's integrity above everything. This isn't the first time that they have exceeded my expectations. I was in a month ago for a brake issue and they filled my empty windshield fluid. My deepest, sincerest "Thank You!" More
I was very pleased with the customer service. The whole visit was a long one, but I was asked on several occasions if I needed anything, was offered water, and if everything was going ok. John (Rogers) was visit was a long one, but I was asked on several occasions if I needed anything, was offered water, and if everything was going ok. John (Rogers) was very friendly, and did his best to make the experience a positive one for me, worked to get me the car I wanted, with a payment I could afford. There was no high pressure sale, and this would make me want to return. Thanks John! More
We purchased a new car 2 years ago and Moe was our salesperson. We enjoyed working with him and we decided to see him again. He was very professional and guided through the process. We would deal salesperson. We enjoyed working with him and we decided to see him again. He was very professional and guided through the process. We would deal with Wyler and Moe again in the future and will recommend to friends. Doug and Peggy Weiss More
very nice dealership, very friendly staff, good amount of cars to choose from, huge service bay with very experienced mechanics, helpful financial people who were able to get me the monthly payment I needed, cars to choose from, huge service bay with very experienced mechanics, helpful financial people who were able to get me the monthly payment I needed, overall extremely happy with my experience with them and would recommend them to anyone More
We have purchased 3 Honda vehicles from this dealership over the past 8 years. Larry was great to work with; very knowledgeable and helpful! We requested to work with Larry on the purchase of our third car over the past 8 years. Larry was great to work with; very knowledgeable and helpful! We requested to work with Larry on the purchase of our third car after dealing with him 3 years ago for the purchase of our 2nd car. More
From the moment I walked in, Nicole was friendly, attentive and helpful. Nothing was done to my car without my knowledge and consent. Everything was done in a timely manner and I was on my way. Th attentive and helpful. Nothing was done to my car without my knowledge and consent. Everything was done in a timely manner and I was on my way. Though I do not know who serviced the car, I was pleased with what was done. Everyone was friendly and professional. Good job, Jeff Wyler Honda. In the past with a previous car I went to another dealership. My experiences there were far from acceptable which is what led me to choose Jeff Wyler Honda for this car. I have been pleased and satisfied with each visit. More
Ian was knownledgable and did not pressure into buying. decision made on my own. Very considerate in letting me made my own choices, not pushing. Would recommend to a friend decision made on my own. Very considerate in letting me made my own choices, not pushing. Would recommend to a friend More
This is our second car through Jeff Wyler Honda on Colerain. My husband and I came in as we received a lot of calls, letters and emails to turn in our 2011 Accord lease early and get into a new car. Colerain. My husband and I came in as we received a lot of calls, letters and emails to turn in our 2011 Accord lease early and get into a new car. We decided to look around to see if it would make sense for us. Demareay immediately put us at ease. He was very friendly and personable and you could tell he was very genuine in his responses. He honestly wanted to help us and get us the best deal so we could walk out with a new car. He stayed with us from beginning to end which was a wonderful customer experience. More